Presentation on theme: "Merton Children’s Services -from Good to Great"— Presentation transcript:
1Merton Children’s Services -from Good to Great Children’s Trust & MSCB Partners Workshop – 12 March 2013
2Context Deficit reduction Welfare benefit changes Changes for partner agencies: Health, Police, VCS, schools and academiesLocal population changesIncreased public expectations on serviceTougher inspection regimes
3Our ambitionsWe have the highest ambitions for all our C&YP and will judge our success by a range of criteria including:Providing or commissioning services or settings which are judged good or outstanding;Improving outcomes, closing gaps: particularly for vulnerable C&YPDemonstrating C&YP views & ambitions have informed our service offer and their improvementEvidencing that our EIP work has prevented C&YP from developing higher needs or stepping down from intervention and developing resilience and independence
4Children’s Trust Values Keeping the child/young person at the heart of our work.Equality, equity, inclusion and valuing diversity – judged on our impact on the most vulnerableLocal accountability and partnershipMaking a difference – continuous improvementPromoting a learning culturePromoting a culture which listens to, responds to and which values C&YP
5Where Are We Now?Retained a strong partnership ethos and commitment, despite turbulence – ethos of co-operation - collaboration – integrationSafe services; good services; improving servicesActively using evidence of what worksBar rising-inspection & expectationsSharper targeting – ensuring impact & using resources wisely and well
6Responding to these changes Restructured CSF: CSC & YI, MASH, Transforming Families & Supporting FamiliesRefreshing tools to support: CYPWB Model, Common & Shared Assessment (CASA), Single Assessment, referral pathwaysRefreshed commissioning of external early intervention services – process ongoing
7CSC & YI Children, Schools & Families Dept Head of Children’s and Families Social Care & Youth Inclusion`Service ManagerMASH &Child ProtectionService ManagerSocial WorkIntervention ServicesService ManagerFamily &Adolescent ServicesService ManagerPermanency & Placements & LACService ManagerSafeguards, Standards & TrainingMASHBond RoadS47 Assessment TeamVCTCASAStrategic Lead for MARAC, MAPPA, OMPCore Social Work TeamsWraparound Child Protection Project (To be Developed /Commissioned )Strategic Lead for CAMHS, MSTYOTTF CaseworkTeamRapid Response EI Service –Adolescents Team (to be developed /commissioned)ETE TeamFosteringAdoption14+ Settled LAC & Leaving CareLAC NurseVirtual School LinkRole of Principal Social WorkerQAIROsLSCBTraining & developmentSERVICE STRUCTURESThe developments across a range of areas including Transforming Families, MASH and improving performance in permanency requires us to assess the level of managerial capacity to deliver the new requirements and to provide suitable leadership and guidance to the changed ways of working. Appendix one highlights the proposed service manager leads.7
9Purpose of the MASHIn Merton the Multi-Agency Safeguarding Hub (MASH) will be the central resource and the single front door for all contacts to children’s services where there is a ‘concern’ in relation to a child and their family.
10Role of the MASH The MASH will: Manage referrals received. Research information held on professional databases of our Partner agencies to enable social care to make an informed decision.Provide a secure and confidential environment for professionals to share information.Identify low-level repeat referrals which taken in isolation may not appear concerning.Prioritise referrals using a BRAG rating.Refer to other agencies
11MASH MA Staffing The MASH will be staffed by professionals from: Children’s social carePoliceProbationHousingHealthEducation (0-19 yrs)Youth Justice
12MASH Process/Procedure Before making a MASH enquiry, agencies will need to consider if the child or young person’s needs could be met by services from their own agency, or by other professionals already involved with the family (Universal).Agencies would be encouraged to make an enquiry only when they consider a family requires either an enhanced or specialist service, or when there is an immediate concern (Enhanced and Specialist).
13MASH & Child Protection Service Structure MASH & Child Protection Service ManagerMASH Partner Line ManagementMASH TeamCAF, Bond Road etc.MASH Team ManagerFirst Response TeamExpert PractitionerFirst Response ATMMASH ATMFirst Response Social Workers (x4)Admin Support (x2)MASH Social Workers (x2)MASH Screening Officers (x3)MASH Partner Staff (navigators)HealthVCTProbationHousingPolice (x4)Education 0-19 yrsYouth Justice
14BRAG ratingsRed: There is a potential child protection issue (e.g. serious injury to the child). Requires immediate action, and information from MASH navigators is expected within 2 hours.Amber: There are significant concerns but immediate action is not required (e.g. ongoing DV issues in the household). Requires information from MASH navigators within 6 hours.
15BRAG ratingsGreen: There are concerns regarding a child’s wellbeing but these do not meet statutory requirements (e.g. poor school attendance). Requires information from selected MASH navigators within 24 hours.Blue: There is no safeguarding concern and the issue can be dealt with by a Universal service. No MASH response required. Advice or referral to a Universal service may be provided.
16BRAG ratingsRed: Potential child protection issue (e.g. serious injury to child). Requires immediate action, and information from MASH navigators is expected within 2 hours.Amber: There are significant concerns but immediate action is not required (e.g. ongoing DV issues in the household). Requires information from MASH navigators within 6 hours.Green: Concerns regarding a child’s wellbeing but without meeting statutory requirements (e.g. poor school attendance). Requires information from selected MASH navigators within 24 hours.Blue: There is no safeguarding concern and the issue can be dealt with by a Universal service. No MASH response required. Advice or referral to a Universal service may be provided.
17Process map G A R Screening Team receives CP Referral or CASA contact If a social care case is open, pass to allocated social workerIf no social care case is open, level of concern is identifiedNo concernBSafeguarding concern (not CP)Child Protection issuePass to relevant agency or NFAMASH manager decides on BRAG ratingMASH manager decides on BRAG ratingGARMASH processAllocate to First Response teamMASH manager decisionNFACarry out single assessment, referring to MASH navigators for real-time infoRefer to enhanced service or other social work team to complete single assessment
18Receiving Teams MASH Central Social Work Teams Bond Road First Response TeamYOT&My FuturesVCTMASHTransforming FamiliesEWSVoluntary Sector Services – Specialist LevelICWD Social WorkSupporting Families
19Next Steps A performance framework for MASH is being developed. Agencies will begin working on the 12th floor to ensure a fully operational MASH team by April.The Information Sharing Agreement will be signed by the Project Board.The necessary IT systems will be procured and/or put in place.A ‘dry run’ for the MASH team will be carried out to ensure the process is robust.
20Further information on MASH Further information is available on the Merton MASH webpage atThe London Safeguarding Children Board also has information on MASH across London atOr contact or from the Merton MASH Project Team.
21CSF Dept. Early Intervention services 0-5 years – Supporting Families Team5-18 years – Vulnerable Children’s TeamTransforming Families Team
23FUNCTIONS OF SF, VCT & TF Referrals via MASH process Step down from specialist interventionCasework and case management approach (assessment and planning)Single assessmentDirect work with children/young people & familiesBrokerage to commissioned servicesAdvice, guidance and support to practitioners working at universal level
24Work in ProgressSimplified Child/YP Well-Being Model: universal; enhanced & specialistSingle assessment - inc specialistSimplified our approach to Common and Shared AssessmentNew child protection referral form
25Principles of CASA (Common and Shared Assessment) Builds on success of CAF implementation within Merton Well Being Model (MWBM) since 2005 as tool supporting joint working across all servicesNew dedicated MASH Child Protection Referral Form now distinct from ….… new simplified Common and Shared Assessment (CASA) tool within Early Intervention services (formerly CAF)CASA at Universal Level to have seamless interface with new Single Assessment tool at Enhanced and Specialist levels
26Principles of CASA (Common and Shared Assessment) Continues toSupport sharing of informationFocus on Strengths as well as NeedsHolistic Family focusEmpowering for family, while working jointly with practitioners as member of Team Around the Child (TAC) or Team Around the Family (TAF)Remains consistent with other LAs CAFs or equivalent
31Roll out of CASA and new CP Referral Form To be launched with MASH roll outForms supported by dedicated simple Guidance SheetsCASA Training to replace CAF Training: details on Merton website at will dovetail withCSF Induction and LSCB Child Protection Training will reflect new CASA and CP Referrals processesSets of Additional Needs Indicators updated to align with new 3-band ‘Triangle’ model versus former 5-band ‘Rainbow’ modelMerton Well Being Model (MWBM) is being updated to reflect all of the above, and supporting practitioner handbook will continue to be available as on-line central point of reference and guidance: