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Richard Bull BT Global Services Let there be light … 10 May 2006.

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Presentation on theme: "Richard Bull BT Global Services Let there be light … 10 May 2006."— Presentation transcript:

1 Richard Bull BT Global Services Let there be light … 10 May 2006

2 2 The BT Global Services supplied CHIEF service is integral to collecting over £20bn pa of the UK Government’s Customs & Excise revenue

3 3 What is CHIEF? C ustoms H andling of I mport and E xport F reight

4 4 CHIEF IES – Import Export System  Large-scale 24x7 Transaction Processing service  Uses VME (OVME 5), TPMS, IDMS, Cobol and C  Input from trade users, agents and forwarders: EDI messaging with 6 Community System Providers and Web, and XML via Customs’ Electronic Data Capture Services  Links to many other Customs’ systems for trader registration, UK tariff, accounting, trade stats etc.  On-line declaration response better than 2 secs

5 5 Drivers for Change  Contract extension to 2010  SY and SmartArray technology reaching end of life  Usage growth  Need for improved value-for-money  Existing DR provision (high-bandwidth Transit van of tapes) becoming ineffective  Recovery time now important

6 6 IES Usage Growth

7 7 The Solution  System upgrade to NOVA Release 4 and EMC Symmetrix DMX800  Identical processing capacity at second site …  … enabled by favourable software pricing  Disks mirrored across the sites (38km apart) using SRDF over diversely-routed high-speed optical Wavestream links  Common Oslans shared by the systems  Replicated comms to CSPs and HMRC

8 8 Site 2 DMX SmartArraySY SmartArray DevLive Site 1 NOVA DMX Local SRDF link Step 1 – Install NOVA/DMX

9 9 DMX Site 2 NOVA SmartArraySY SmartArray DevLive Site 1 NOVADMX Wavestream links CNT Step 2 – SRDF between Sites

10 10 DMX Site 2 NOVA SmartArraySYSmartArray Dev Live Site 1 NOVA DMX Wavestream links CNT Step 3 – Dev on NOVA

11 11 DMX Site 2 NOVA SmartArraySY Dev Live Site 1 NOVA DMX Wavestream links CNT Step 4 – Dev Relocated

12 12 DMX Site 2 NOVA SmartArray DevLive Site 1 NOVA DMX Wavestream links CNT Step 5 – Live on Nova

13 13 DMX Site 2 NOVA Dev Live Site 1 NOVA DMX Wavestream links CNT Step 6 – Fully Live

14 14 Performance Improvement (VMEZip)

15 15 Performance Improvement (Batch)

16 16 Why was it successful?  No ‘big bang’ – staged plan  Minimised Live service outages for the end-user  Project team reviewed progress regularly with HMRC  Strong Fujitsu-lead implementation team for multi-supplier, multi-site activities  Few problems encountered, but quickly resolved  Valuable Fujitsu site presence  GOOD WORKING RELATIONSHIPS

17 17 And so, let there be light …  Fibre channel disk interfaces and optical Wavestream radically improve performance  Enhanced disaster recovery far superior to that prior to the upgrade  Cracking Dev system !!  System reliability now a non-issue

18 18 Axis Spring Conference 2006


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