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CAF for Adults EOI Event Phase 2 demonstrators London 30 July 2009 CAF Support Team.

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Presentation on theme: "CAF for Adults EOI Event Phase 2 demonstrators London 30 July 2009 CAF Support Team."— Presentation transcript:

1 CAF for Adults EOI Event Phase 2 demonstrators London 30 July 2009 CAF Support Team

2 Introduction  Purpose of the event: To inform local authorities and partners on the focus and selection process for Phase 2 CAF demonstrator sites

3 CAF so far  Consultation  SCPEA  Phase 1 sites  Links to other policy developments

4 Phase 2: Expectations Funding available £11m (capital) 4 – 5 additional sites Ready to begin in January 2010 Support from DH, PPF and CFH Information governance statement of Compliance N3 connections Use of NHS number as unique identifier

5 Core Deliverables Personalisation Users & carers Equality Share by using NHS Care Records Service infrastructure CAF Electronic communications – assessment /care plan / messaging to named professionals

6 The New Customer Journey Initial contact assessment - advice and signposting Meet immediate needs and enable Assessmen t Initial personal budget calculated Support planning Authorisation & validation Universal services and early intervention Go live / Implemen- tation Monitor & review The customer journey is not a straight line – the aim is to manage your needs to slow your journey through the process down or to free you from it altogether. Self-directed Support Early Intervention

7 The New Customer Journey Initial Contact Assessment - advice and signposting Meet immediate needs and enable Assessmen t Initial personal budget calculated Support planning Authorisatio n & validation Universal services and early intervention Go live / Implement ation Monitor & review Self-directed Support Early Intervention Identify needs & Outcomes Check if outcomes are achieved Plan how to achieve Outcomes Agree & record Outcomes Integrated Care & Support Plan Health & Social Care Passport Virtual Gateway / Web Portal / Citizen Portal The CAF Demonstrator Site Programme – emerging / potential integrated CAF & personalisation solutions/technologies. Shop 4 Support Carebay Plan My care etc.

8 Areas of interest (1) Offender health Young people in transition to adults Delayed discharge / continuing care Out of hours Palliative and end of life care

9 Areas of interest (2) Information governance / business process Common languages Workforce training/skills/roles etc Targeted equalities work Links to other, related pilots Trial LA Registration Authorities Information governance model with 3 rd Sector

10 Timetable & Process 12 October 2009: Expression of interest w/c 19 October 2009: Decisions on shortlist Through November 2009: Shortlisted sites develop plans for submission 26 November December 2009: Announcement of successful sites January 2010: Sites ready to start work

11 Further questions ?

12 More information: Department of Health web-site applications / & questions to: by 12 October 2009


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