Presentation on theme: "E-Business – Technology and Networks"— Presentation transcript:
1 E-Business – Technology and Networks Varna Free UniversityE-Business – Technology and NetworksTeodora BakardjievaProf. Dr., Varna Free University
2 What is E-business? [ [ [ [ E-business (electronic business) is the conducting of business on the Internet, not only buying and selling but also servicing customers and collaborating with business partners.[The processes and tools that allow an organization to use Internet-based technologies and infrastructure, both internally and externally, to conduct day to day business process operations.[Stands for electronic business and refers to any kind of sales, services, purchasing or commerce on the Internet.[A new-tech jargon word used more for marketing than for technical description. Most commonly it broadly refers to conducting business over the Internet ( and web) by communicating and perhaps transacting (buying and selling) with customers, suppliers, and business partners.[
3 e-business e-business = Web + I/T Web IT What is E-business? Universal AccessStandardse-businessUsing internet technologies totransform key business processesITDataApplicationsCore business processesReliability, securityand availablitiye-business = Web + I/T
5 What is Consumers to Consumers (C2C) ? [ [ Abbreviation for consumer-to-consumer commerce; that is, commerce with no middle business people The most notable examples are Web-based auction and classified as sites. Most large venues for such models (for example, eBay and Classifieds2000) are quickly permeated by consumers who participate so actively and regularly that they become small businesses for them.[C2C stands for consumer to consumer electronic commerce. The Internet has facilitated new types of C2C although it is important to note that this kind of commerce -- in the form of barter, yard sales, flea markets, swap meets, and the like -- has existed since time immemorial. Notably, most of the highly successful C2C examples using the Internet actually use some type of corporate intermediary and are thus not strictly "pure play" examples of C2C.[
6 What is Business to Business (B2B) ? [ [ [ B2B stands for "business-to-business," as in businesses doing business with other businesses. The term is most commonly used in connection with e-commerce and advertising, when you are targeting businesses as opposed to consumers.[[On the Internet, B2B (business-to-business), is the exchange of products, services, or information between businesses. B2B is e-commerce between businesses. B2B Communication using XML over HTTP B2B - the basicsBusiness-to-business electronic commerce (B2B) typically takes the form of automated processes between trading partners and is performed in much higher volumes than business-to-consumer (B2C) applications.[
7 What is Business to Consumers (B2C) ? [ [ [ Refers to businesses selling products or services to end-user consumers.[B2B stands for transaction activities involving two business entities (business-to-business transaction). B2C stands for transaction activities involving a business and a consumer (business-to-consumer transaction).[Electronic commerce comprises commercial transactions, involving both organisations and individuals. From the technical point of view e-commerce is the processing and transmission of digitised data. E-commerce decreases the distance between producers and consumers. Consumers can make their purchase without entering a traditional shop.
8 What is Business to Administration (B2A) ? [ Short for business-to-administration, also known as e-government. B2A is the idea that government agencies and businesses can use central Web sites to conduct business and interact with each other more efficiently than they usually can off the Web. FindLaw is an example of a site offering B2A services -- a single place to locate court documents, tax forms and filings for many different local, state and federal government organizations[
18 Virtual connections to other markets Virtual Marketsgoods, services, deadline and circumstancesNeeded, measure price offerbuyerssellermediatorsbuyerssellerGoods AGoods Bbuyerssellerfinished ordersordersVirtual connections to other markets
19 The path of the dealbuyerssellerbuyerssellerbuyersseller
20 [ How safe are e-Business financial transactions? INTERNET New security technology like 128-bit SSL encryption ensures the safety and privacy of both you and your customers, and is built into the latest e-Business software tools. Your security and privacy is a top priority with all e-Business providers.Secure VPNWEB SERVERMerchant StorefrontWEB SERVERMerchant StorefrontWEB SERVERMerchant StorefrontINTERNETConsumerSSLAcquiringBANKVIRTUALPOSCredit CardNetworkPAYMENTGATEWAY
21 [ [ [ [ [ [ [ Can my business benefit from e-Business? Reduce administrative and operating costs[Reduce inventory costs[Reduce the cost of procurement[Improve customer service and satisfaction[Streamline procurement procedures[Increase communication efficiency and interaction withemployees, vendors, customers and strategic partners[Increase revenues and profit margins
22 E-Business – Technology and Networks Thank You !
26 Reesycakes.com -- Bargaining online Thanks to the Internet, haggling has never been easier, especially in the area of online apparel sales.
27 Technology – Impact on Our Lives Information technology– processes and applications that create new methods to solve problems, perform tasks, and manage communication.
28 The Impact of Technology Technology – the application of knowledge, including the processes and procedures to solve problems, perform tasks, and create new methods to obtain desired outcomes
29 Technology – Impact on Our Lives Technology is the driving force in advancing economic systems and the quality of life.Information Technology (IT) is changing traditional products. AFE Cosmetics and Skincare provides customized cosmetics and skin care products.
30 Technology – Impact on Our Lives Technology has improved business effectiveness and reachImproved global accessFaster productivity growthImproved efficiencyReduced costs
31 Managing InformationData, knowledge, & informationData – numerical or verbal descriptions related to statistics or other items that have not been analyzed or summarized
32 Managing InformationData, knowledge, & InformationKnowledge – an understanding of data gained through study or experience.
33 Managing InformationData, knowledge, & InformationInformation – meaningful and useful interpretation of data and knowledge that can be used in making decisions.
34 Management Information Systems Information is a major business resource. It is an asset to be developed and distributed to managers.Management information system (MIS) – used for organizing and transmitting data into information that can be used for decision making.
35 Management Information Systems The Vit Watch information system enhances management at Scheid Vineyards
36 Management Information Systems Management Information System (MIS)Breaks down time and location barriersGlobal information accessAnytime, anywhere with wireless
37 Management Information Systems MIS & Data CollectionCollect dataStore dataUpdate dataProcess and present information
38 Management Information Systems Database -- A collection of data stored in one place and accessible throughout the network.
39 The InternetInternet – Global information system than links many computer networks together.
40 The InternetWorld Wide Web – a collection of interconnected Web sites or pages of text, graphics, audio, and video within the Internet.
41 The InternetIntranet– a network of computers similar to the Internet that is available only to people inside an organization.
42 The InternetExtranet– a network of computers that permits selected companies and other organizations to access the same information and may allow collaboration and communication about the information.
47 E-BusinessBusiness-to-Business (B2B)B2B– use of the Internet for transactions and communications between organizations.Cisco SystemsFord Motor CompanyGeneral MotorsIBMProcter & Gamble
48 E-BusinessBusiness-to-Consumer (B2C)B2C– delivery of products and services directly to individual consumers through the Internet (e-tailers).Dell ComputerMapQuestTravelocity.comExpediaRetailMeNot.com
49 E-BusinessConsumer-to-Consumer (C2C)C2C– market in which consumers market goods and services to each other through the Internet.eBayZshops at Amazon.com
51 Customer Relationship Management CRMCRM – focuses on using information about customers to crate strategies that develop and sustain desirable long-term customer relationships.
52 Customer Relationship Management CRMDeveloping long-term customer relationshipsBuilding satisfying relationshipsProvide the best product solution for customers
53 Legal and Social Issues Privacy, identity theft, & intellectual propertyPrivacyConsumer tracking via Internet purchasesData gathering via “cookies”Federal Trade Commission (FTC)TRUSTeBetter Business Bureau Online
54 Legal and Social Issues Privacy, identity theft, & intellectual propertySpam – unsolicited commercial . racking via Internet purchasesData gathering via “cookies”Federal Trade Commission (FTC)TRUSTeBetter Business Bureau Online
58 Legal and Social Issues Privacy, identity theft, & intellectual propertyIdentity Theft – criminals obtain personal information allowing them to impersonate others in order to use their credit to obtain financial accounts and make purchases.258,427 cases reported in 2007
59 Legal and Social Issues Privacy, identity theft, & intellectual propertyIntellectual Property & Copyrights– protecting rights to property including:SongsMoviesBooksSoftwareIdeas, creative materialsAmerican Society for Industrial Security (ASIS)