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Confidential and Proprietary Information © 2010 Express Scripts, Inc. All Rights Reserved 1 Express Scripts Overview A national presence Patient Care Contact Centers Arizona Colorado Florida Georgia Indiana Minnesota Ohio Pennsylvania Texas Prescription Processing Arizona Indiana Missouri New Mexico New York Ohio Pennsylvania Texas Home Delivery Pharmacies Arizona Delaware* Florida* Indiana* Missouri Pennsylvania * indicates Specialty Drug facility Corporate Headquarters: St. Louis, Missouri
Confidential and Proprietary Information © 2010 Express Scripts, Inc. All Rights Reserved 2 Express Scripts Overview Pharmacy benefit manager covering more than 66 million members Respected and recognized Scientific research to develop meaningful prescription-drug solutions Key corporate facts More than 14,000 employees 60,000+ participating pharmacies nationwide 41.8 million Home Delivery and specialty prescriptions 70.2% of all prescriptions dispensed are generic drugs At Express Scripts, we work to make the use of prescription drugs safer and more affordable
Confidential and Proprietary Information © 2010 Express Scripts, Inc. All Rights Reserved 3 Resource Commitment to Medicare Across entire Express Scripts organization Several hundred Express Scripts employees with Medicare expertise Dedicated subject matter expertise Account management Fraud, waste, abuse Formulary development Cross-functional integration Claims operations Clinical programs Finance Information technology Legal Medicare compliance Home Delivery Implementation, eligibility Medicare call center Network/provider support Product development Pharma & Retail Relations PharmacoAnalytics Specialty Trend management
Confidential and Proprietary Information © 2010 Express Scripts, Inc. All Rights Reserved 4 Specialized Medicare Patient Contact Center Team Medicare patient experience significantly different Supporting County of Fresno’s culture and benefits with superior service Dedicated Patient-Service Team Comprehensive Training and Development Patient Care Advocate Characteristics Team leaders Quality coaches Training facilitators Patient care advocates Senior sensitivity and advocacy training Collaboration Facilitation Mentoring and coaching On-the-job training and nesting Able to understand and to explain complex benefit issues Compassionate Empathetic Adaptable to change Solution-driven Advocates hired and developed to appreciate and respond to diverse needs of your members
Confidential and Proprietary Information © 2010 Express Scripts, Inc. All Rights Reserved 5 Prescription Drug Program Features Prescription Drug ID Card will show the 12 closest pharmacies for each retiree Low Income Members additional assistance Express Scripts contracts with CMS and manages compliance
Confidential and Proprietary Information © 2010 Express Scripts, Inc. All Rights Reserved 6 County of Fresno Prescription Drug Benefit Preferred Generic Non- Preferred Generic Preferred Brand Non- preferred BrandSpecialty DeductibleNone Member Co-Pays at Retail Pharmacy $0$10$20$30$20 Express Scripts Home Delivery (up to 3-month supply) $0$20$50$75N/A Coverage from January 1, 2011 through December 31, 2011
Confidential and Proprietary Information © 2011 Express Scripts, Inc. All Rights Reserved 1 The State of New Mexico Prescription Drug Program 2013.
Greater Care. Zero Waste. PROPRIETARY AND CONFIDENTIAL © 2011 Express Scripts, Inc. All Rights Reserved. 1 Greater Care. Zero Waste. PROPRIETARY AND CONFIDENTIAL.
©2010 Walgreen Co. All rights reserved. Focus on Patients, Choice, Support Glen Pietrandoni, R.Ph., AAHIVP Senior Manager HIV/AIDS and Hepatitis Walgreen.
1 ©2010 Caremark. All rights reserved. CVS Caremark proprietary and confidential information. Not for distribution. This is NOT insurance. Discounts are.
This presentation contains confidential and proprietary information of Caremark and cannot be reproduced, distributed or printed without written permission.
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Confidential and Proprietary Information © 2014 Express Scripts Holding Company. All Rights Reserved. 1 Confidential and Proprietary Information © 2014.
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This presentation contains confidential and proprietary information of CVS Caremark and cannot be reproduced, distributed, or printed without written permission.
Member refers to plan member, an individual eligible for prescription drug benefits under a plan. ©2010 Caremark. All rights reserved. This presentation.
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