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NMDWS UI Modernization PCC June 20, 2012. Status -93 Calendar Days left until Go-Live -Everyday is a work day for certain employees -All work in progress.

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Presentation on theme: "NMDWS UI Modernization PCC June 20, 2012. Status -93 Calendar Days left until Go-Live -Everyday is a work day for certain employees -All work in progress."— Presentation transcript:

1 NMDWS UI Modernization PCC June 20, 2012

2 Status -93 Calendar Days left until Go-Live -Everyday is a work day for certain employees -All work in progress -uFACTS UAT -VOSS Development -IVR Development -Transition Planning -Communication Planning -Phase IV – Program Integrity – Final Coding Stages 2

3 July 25 th 2012 – Go/No Go Decision #1 -Qualifications -UAT Complete -Interface Testing Complete -Infrastructure Stress Test Complete -Converted Data that has fallen out meets Secretary Bussey’s tolerance thresholds and operating procedures for handling those errors have been determined. -Next Steps -Begin Blitz Communication to Legislature, Employers, Claimants, Third Party Administrators, and data sharing partners (HSD, TRD, DFA, USDOL, etc.) -Begin agency line staff training on the system -Clear defect queues. 3

4 August 17 th 2012 – Go/No Go Decision #2 -Qualifications -All blocking/critical defects have been cleared, regression tested, and closed -Agency has successfully completed a two week operability test – can DWS operate uFACTS Sept 1 st, (business and IT) -Completed transition planning, operating procedures in place for putting down mid-stream working and picking it up on the other side. -Next Steps -Continue Blitz Communication – Alert Claimants to certify by COB August 27 th in preparation for Go-Dark -Continue agency line staff training on the system -Setup War Rooms (developer, infrastructure, business analyst) 4

5 August 26 th 2012 – Go/No Go Decision #3 -Qualifications -Training Complete -IVR Complete -VOSS Complete -uFACTS Complete -Transition Complete -Communication Complete -Next Steps -Prepare for shut down -Run Final legacy payment batch for processing through Wells Fargo 5

6 August 31 th 2012 – Go/No Go Decision #4 -Qualifications -Has data conversion completed successfully -Have all employer, claimant, and agency accounts been properly moved to the new environment -Have URLs/Firewall Ports/DNS/LDAP been successfully changed -Next Steps -Prepare for Smoke Testing 6

7 September 1 th 2012 – Go/No Go Decision #5 -Qualifications -Smoke Test completed successfully -IVR Integration completed -VOSS Integration completed -Next Steps -Prepare for release to the public -Final Go/No Go Decision Point, once the public begins using the system there is no turning back! -Monitor application, run batches for September 2 nd /3 rd (offices closed for Holiday weekend) -Prepare for heavy call volume September 4 th all hands on telephone calls -War Rooms/Floor Walkers Senior Management monitoring progress, fielding Governor/Media calls 7

8 Project Certification Change Request -IVR -In order to successfully handle the uFACTS workload additional ports and funcationality will be required in our IVR system. -Project has been scheduled, DWS has been developing a detailed SOW and creating exact specs for Century Link -$172,085 for the initial setup, will increase the monthly cost to ~$75K per month -Discussing future IVR changes with DoIT based on funding availability 8

9 Request Requesting release of additional funding $172,085 funding for IVR Questions? 9


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