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FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ.

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Presentation on theme: "FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ."— Presentation transcript:

1 FAQs About Chapter 5 and the Database (through time?) Kim Parker Wyoming DEQ

2 The Database Ain’t Nothin’ New! ALL Operators and Facility Signers must use the database. This presentation will teach you how to log into and use the database. AND answer the questions that you may have about Chapter 5.

3 It’s Your Profession! New database puts control over your data into your hands. With that comes responsibility! A professional is expected to maintain their own records. No one else can do it for you!

4 Instructions Posted on Website! Step by step instructions for doing everything that I will present here (and more) are available on our home page. –Login Instructions –Operator Instructions –Facility Administrator Instructions –Training Provider Instructions available upon request

5 DEQ is Paperless! DEQ only sends notifications by . That means that you need to keep your address current! DEQ no longer keeps paper training records. That means that you need to keep a training file!

6 Operator ID Number Your permanent Operator ID number is a 5-digit number. Easy to find on the top line of your webpage, right next to your name. You MUST use this number to register for trainings and exams.

7 An Address is Necessary You need an address. You may use a personal or work address, but it needs to be your OWN (don’t share). Just remember to update it when it changes! DEQ only sends training announcements, license, and compliance information by .

8 Before You Begin… Both the OpCert database and the Egov database need Internet Explorer! Neither database will work correctly with other browsers like Firefox, Safari, or Google Chrome! Save yourself a headache and check this first!

9 An Egov Account is Necessary You need an Egov account to establish your Login ID and password. After that, you may need to access your Egov account if you: –want to change your password, or –need help remembering your Login ID or password

10 I Don’t Know Your Password!! Click on ‘Forgot Password’ to get to your ‘Secret Question’ and your Mother’s maiden name. This will let you into your Egov account to reset your password. If you can’t get in, call the Egov Help Desk at

11 If You Already Have an Egov Account State employees, or those that have applied for a State job or used any State services already have one. Go to https://egov.state.wy.us/https://egov.state.wy.us/ Log in to make sure you remember your Login ID and password! If you can’t get in, call the Helpline:

12 Getting an Egov Account Select New Profile or Log in.

13 If You Already Have an Egov Account Do NOT, for any reason, create a second Egov account! If you can’t get in, call the Egov Helpline:

14 Requesting Access to the Op Cert Database After you have set up your egov account (user name and password), Go to the Op Cert web page Click on the Login page link in the left hand sidebar. Enter your Egov Login ID and password.

15 Operator Certification Login Enter your Login ID and password.

16 Requesting Access to the Op Cert Database Read the information on the ‘Access Request’ page and click ‘Start’. Fill out any profile information that is missing. Select your role(s). Review your information and push ‘Submit’.

17 Selecting Your Role(s) Select your role(s). Most (or all?) of you will select ‘Operator’. Some of you are Facility Signers. If so, select ‘Facility Admin’. Some of you are Facility Owners or their representatives. If so, select ‘Owner’.

18 Verifying Your Go to the inbox for the address that you listed. Within a few minutes, you’ll get an from If you don’t get the , check your spam filter.

19 Verifying Your Once you get the from click on ‘Continue’. Log into the operator certification page again. You want to see the message: “Your address has been verified. You will receive another when the process is complete.”

20 Approving Your Request You will receive another from when your request for access to the database has been approved. I usually approve these requests within one business day. Access the database using your Egov Login ID and password from then on!

21 Inactive (Locked) Account? Database allows you only 2 tries to get your password right, then it LOCKS your account. If you don’t remember your Login ID or password, go to the egov site to jog your memory. If you get a message saying your account is inactive when you try to log in, call or me to reset it.

22 If You Have an Inactive Account Do NOT, for any reason, create a second Egov account! If you can’t get in, call the Egov Helpline:

23 Brand New Operator? Get an Egov account and request access to the Operator Certification database. Once your request is approved, the Facility Signer can designate you. HSE, college transcripts, and supplemental experience records still need to be sent to DEQ.

24 Change Your Contact Info This is your responsibility. Log in and click on ‘Profile’ in the blue header bar. You can change anything that is in dark type. If you need to change anything else, send me an .

25 Name/DOB Changes If you need to change your name or your Date of Birth (DOB), please send a request in writing ( ).

26 Operator Profile

27 Printing Certificates Log in to your webpage and print your own certificates! Your certificates will say that the validity of the certificate must be verified by going to the website. The public can verify your certification online.

28 Printing Your Certificate Click on ‘Print’ next to license number.

29 The New Certificates

30 What Level is My Facility? Facility Admin: On the Facility Detail page, right above the list of operators for your facility. Operators: On your Operator Detail page, experience records. John Q Public: Check Facility Records, Facility Detail page.

31 Why Is This Important? Facility Admin: Resp. charge and substitute resp. charge operators need this level/area of license. Operators: You will know which licenses you need, verify experience John Q Public: EPA, sanitary surveyors, engineers, town councils, nosy neighbors, emergency response, etc.

32 Operator Designation For Operators: You will be able to alert DEQ that you are no longer at a system, but not take yourself off of a system. Adding and removing operators from a system is that facility’s responsibility, but also yours. If they don’t do it ASAP (within 10 days!), notify me.

33 Tell Us You Aren’t There

34 No Longer There?

35 Operator Designation For Facilities: The Facility Admin or “Signer” for the facility has the responsibility to keep the records current. Changes in operator designations must now be made within 10 days. Make this part of your hiring/firing paperwork.

36 Operator Designation For Facilities: The operator must already be in the database. Assist new operators with getting an Egov account and requesting access to the Operator Certification database.

37 Operator Designation Responsible charge (chief) operators must hold the same level of license as the facility. Substitute resp. charge ( not the same as a backup) operators must ALSO hold the same level of license as the facility.

38 Operator Designation Substitute responsible charge operators are required when the chief operator is not AVAILABLE. That means you better have them BEFORE you need them!

39 Designation Dates Correct?! DEQ is giving facilities and operators until 7/31/14 to notify us that your experience records are not correct. After that, it will be very difficult to go back and change your experience records. Check them while you are here! Spread the word!

40 Designation Dates Correct?! Look it up online, either on your web page, or on the public web page. Talk to your Facility Administrator and/or your boss if you see any errors. If there is an error, the Facility Administrator needs to send me an with what it SHOULD be.

41 WY Licensing Requirements Licensing requirements have not changed since I expect you to know them. Listed clearly in Chapter 5 on the Rules and Policies page. Also listed in the WY Licensing Requirements document on the Become a WY Operator page.

42 WY Licensing Requirements Pass the exam with 70% or higher. Obtain the correct amount of experience in the correct area. Obtain the correct amount of training in the correct area. High School Equivalency on file with DEQ.

43 Which Level 1 Exam? Level 1 Water Treatment covers both water treatment and distribution facilities. Level 1 Distribution covers only distribution facilities. Level 1 Wastewater Treatment licenses cover both wastewater and collection facilities. Level 1 Collection covers only collection facilities.

44 Exam Study Materials ‘Exam Study Materials’ page on our website: Links to Ken Kerri manuals, AWWA, WEF, SDWA fact sheets from EPA, ABC

45 Training You may need to enter the training you take on your record. Keep your original completion certificates or proof that you attended the training in case you get audited!

46 When Do You Enter Training? Only when you attend a training where the provider cannot enter your training for you: –out of state training –online training –correspondence courses –in house trainings (if no one at your facility has volunteered to be a training provider)

47 When Do You Not Enter Training? Do NOT enter training when you attend a training where the provider can enter your training for you: –conferences –Casper College/Bill Mixer courses –in house trainings if someone at your facility has volunteered to be a training provider

48 When Do You Not Enter Training? DO NOT enter college transcript hours. Fax or scan/ college transcripts to ,

49 When Do You Not Enter Training? DO NOT enter defensive driving courses. These will not be approved for training credit.

50 Entering A Training

51 License Renewals Renewing your license is a 2 step process: 1) Add training to your training record. ‘Put money in the bank.’ 2) Apply these training hours towards a license renewal. ‘Pay the bill.’ If you do not do this, your licenses will not renew.

52 Adding Training to a Renewal Click on certificate number.

53 Adding Training to a Renewal Click on ‘Add Training’.

54 Adding Training to a Renewal Click on ‘Select’.

55 Adding Training to a License Click on class, enter hours, submit

56 Hours Required for License Renewals All licenses need 24 hours to renew. 8 of these hours must be from core area trainings (see list on our website).

57 Core Area Trainings Backflow prevention, hazard determination Developing O&M manuals, documentation, record keeping, reporting, sampling Disinfection Distribution & Collection System O&M Instrumentation/SCADA/meters Pumps Regulatory updates (SDWA, CWA, DEQ) Wastewater Treatment Plant O&M Water Treatment Plant O&M

58 Vanishing Licenses! Facilities may not go longer than 45 days without a certified responsible charge operator. Level 1 Water and Wastewater Systems licenses will change to Level 1 Water and Wastewater Treatment licenses as they renew.

59 License Renewals Licenses renew automatically, if you have applied enough hours to them, on December 31 of the year listed. As soon as your license renews, you will be notified by and you may print your new certificate.

60 License Renewal Audits A percentage of licenses renewing each year will be audited. You have 2 weeks to send in documentation. Classes used to renew your license(s) and the 8 core hours will be checked. Your license renewals will either be approved or denied.

61 Expired Licenses Within 3 Months Either apply training already on your record towards your renewal or take new training to renew your license. March 31, 2014 is the 3 month deadline for next year.

62 Expired Licenses Within 3 Months This 3 month window is not a “grace period”. Your license is EXPIRED! If you fail to renew your license by December 31, you could cause your facility to be out of compliance.

63 Expired Licenses After 3 Months Make up any hours that you were short to renew your license, plus: –3 months to 1 year late, add 8 hours, or; –1 to 2 years late, add 16 hours, or; –2 or more years late, add 24 hours. Retake the exam.

64 New Licenses As soon as you meet WY licensing criteria, the database will notify us that you are ready (don’t need applications anymore!). As soon as we issue your license, you will be notified by and you may print your certificate.

65 New Licenses I recommend that you keep a close eye on your certification process. Check: –HSE –Lifetime experience in the area of the license –Lifetime training in the area of your license –Passing exam score in the area of your license.

66 Reciprocal Licenses Submit reciprocal license application forms by fax or . Licenses need to be current and in good standing in the home state in order to reciprocate. Need to meet WY licensing criteria.

67 Facility Configuration Review Requests: Facility Signer can request a facility configuration review. The District Engineer will contact the Facility Signer, and/or the chief operator to schedule the review. DEQ uses the ABC facility configuration criteria for Water and Wastewater Treatment Plants.

68 Questions?

69 Chapter 5 Highlights Substitute responsible charge operator must be same level as responsible charge operator. Substitute responsible charge operator necessary when the responsible charge operator is not available.

70 Chapter 5 Highlights Level 1 Water and Wastewater Systems licenses will change to Level 1 Water and Wastewater Treatment licenses as they renew. Be careful where you designate your hours. Water hours on Water licenses, Distribution on Distribution licenses, WW on WW, C on C licenses.

71 Chapter 5 Highlights 8 hours continuing education in core topics areas are required by hours of continuing education Expanded contract operator requirements O&M manual

72 Chapter 5 Highlights Continuing education AUDIT is starting January 2014! Make sure you have 24 hours applied to each license renewal Good idea to have a couple hours extra just in case you added a class that won’t work (like defensive driving!). Better yet, don’t claim credit for defensive driving!

73 Questions?

74

75 Kim Parker


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