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0 VA Education Benefits Update
Post 9-11 GI Bill VA Education Benefits Update Cinda Quattrini, Education Liaison Representative VA Regional Processing Office, Buffalo, NY June 2014

1 Today’s Objective This presentation will include:
A brief overview of VA education benefits Understanding VA debts; school or student? Treasury Offset Program Recent Changes

2 VA Education Benefits Regional Processing Offices (RPOs) process GI Bill claims. The Buffalo RPO is responsible for 12 States, DC and most Foreign Schools.

3 Eligibility & Program Basics
VA Education Benefits Eligibility & Program Basics

4 VA Partners SCO (School Certifying Official): The person with delegated authority to sign enrollment certifications, documents, and reports relating to VA benefits. ELR (Education Liaison Representative): The VA employee responsible for liaison, program approval functions, and compliance surveys for your state. ECSS (Education Compliance Survey Specialist): VA employee who conducts school surveys. SAA (State Approving Agency): State Employees responsible for program approval and compliance surveys for VA

5 VA Education Benefit Programs
Post 9/11 GI Bill (Chapter 33)/Transfer of Entitlement/ John D. Fry Scholarship MGIB-Active Duty (Chapter 30) MGIB-Selected Reserve (Chapter 1606) Reserve Education Assistance Program (Chapter 1607/REAP) Dependent’s Educational Assistance (Chapter 35/DEA) Veterans Retraining Assistance Program (VRAP) Vocational Rehabilitation & Employment (Chapter 31/VR&E)

6 VA Education Benefit Programs
Post-9/11 GI Bill MGIB-AD MGIB-SR REAP VRAP DEA Minimum Length of Service 90 days active aggregate service (after 9/10/01) or 30 days continuous if discharged for disability 2 yr. continuous enlistment (minimum duty varies by service date, branch, etc.) 6 yr. commitment (after 6/30/85) 90 days active continuous service (after 9/10/01) Have Honorable Discharge and not have eligibility to any other VA Education Benefit Not applicable Maximum # of Months of Benefits 36 12 45 How Payments Are Made Tuition and Fees: Paid to school Housing stipend: Paid monthly to student Books & Supplies: Paid to student at the beginning of the term Paid to student. Amount of benefit based on Training Time. Paid to student. Can only receive benefits for Full-Time Training.  Paid to student. Amount of benefit based on Training Time. Duration of Benefits Generally 15 years from last day of active duty Generally 10 years from last day of active duty Ends the day you leave Selected Reserve Generally 10 years from the day you leave  the Selected Reserve or the day you leave the IRR . No Payments after March 31, 2014 Spouse: years Child: Ages 18-26

7 VA Education Benefits

8 Chapter 33 Entitlement In general, individuals remain eligible for Ch33 benefits for 15 years from last date of discharge of at least 90 continuous days (30 days if disability). Service members maintain eligibility while on duty. Veterans receive a maximum of 36 months of benefits under CH33, which may extend when exhausted within a term. Entitlement limited to no more than 48 months of combined benefits under educational assistance programs administered by VA. NOTE: Individuals transferring to the Post-9/11 GI Bill from the Montgomery GI Bill (Chapter 30) will be limited to the amount of remaining Chapter 30 entitlement, unless none remains.

9 Post - 9/11 GI Bill Payments
VA Education Benefits Post - 9/11 GI Bill Payments

10 Basics Of VA Education Benefit Payments
For all Non-Chapter 33 programs, payments are made directly to students based on their eligibility, Training Time and enrollment period. Payments for Apprenticeship or On-The-Job Training programs are made to trainees based on eligibility, length of training program and what “step” they are in the training program. Correspondence and Flight Training payments are made to students based on eligibility and approved cost of program. Chapter 33 students can receive payment for Tuition and Fees (paid to school), Books and Supplies, and a Monthly Housing Allowance. Some Chapter 33 students may also be eligible for “Yellow Ribbon” payments. Eligible students may also receive additional payments for a College Fund “Kicker” or “Buy-Up.”

11 Post-9/11 GI Bill Payments
Net Tuition and Fees Charged Monthly Housing Allowance (MHA) Books and Supplies Stipend Kickers (also known as College Fund) Licensing and Certifications Tests, National Exams Work Study Tutorial Assistance Refund of $1,200 MGIB Contribution (All payments are subject to Eligibility Level Percentages.)

12 Basics Of Post 9/11 GI Bill Payments
There are 3 primary payments under the Post 9/11 GI Bill (Chapter 33) Net Tuition and Fees (and Yellow Ribbon) paid to the school* Private Schools and Non-Degree Schools have an Annual Cap (adjusted each school year, Aug. 1st to July 31st) Public School will receive In-State Tuition and Fees. Books and Supplies Payment paid to the student* Books and Supplies is a maximum of $1000 per school year. Monthly Housing Allowance paid to the student Payment issued at the end of each month of attendance. Monthly Housing Allowance (MHA) is based on school location, Rate of Pursuit (ROP), and type of training (Distance or In-Residence). Active duty students and TOE spouses of active duty members not eligible for MHA. * Tuition and Fees payments and Books and Supplies payments will be released no sooner than 14 days prior to the beginning of the term.

13 Net Charges VA was initially considered ‘First Payer’ for tuition & fees reporting purposes. Effective August 1, 2011, schools must report the net cost of tuition and fees after deducting: Any waiver of, or reduction in Tuition and Fees; and Any scholarship, or other Federal, State, institutional, or employer based aid that is provided directly to the school towards tuition and fees for the sole purpose of defraying tuition and fees” Title IV Funds (Pell Grants and Federal Loans) are excluded from net charge assessments. * Effective July 2009, no VA education benefits can be considered when calculating EFC or as an outside resource for Financial Aid purposes

14 Eligibility Tier Max T&F Payable/Year
Tuition & Fees Cap Eligibility Tier Max T&F Payable/Year 100% $20,235.02 90% $18,211.52 80% $16,188.02 70% $14,164.51 60% $12,141.01 50% $ 10,117.51 40% $ 8,094.01 In general, VA will pay the lesser of the net T&Fs or the individual’s annual cap rate for all Ch33 students

15 Yellow Ribbon Program IHLs may voluntarily enter into an agreement with VA to allow the two parties to provide matching funds to cover a portion of the established charges above the highest public in-state undergraduate tuition rate. (Program available only to IHLs in the US) Deadline for current contract is May 15, 2014, for submission of agreements. Check website ( for information. Contracts are now open-ended and continue as is, unless school terminates or changes during the annual open period. Use VA Form , May 2012 to enroll or change current contract Annual Open Season March 15 – May 15 Funds used by the institution for the Yellow Ribbon Program must be available for “unrestricted” use by the institution.

16 Yellow Ribbon Program Only individuals entitled to the 100 percent benefit rate (based on service requirements) may receive this funding. In VA-Once, code 100% Chapter 33 students as “33Yellow” on VA-ONCE Bio screen. VA will match each additional dollar that an institution contributes toward an eligible student’s established charges, not to exceed 50% of unmet allowable charges above the annual cap at private schools or to cover out of state charges at public schools. Funds used by the institution as Yellow Ribbon contributions become part of the veterans education benefit and cannot be included as estimated financial assistance (EFA). The following are NOT eligible for Yellow Ribbon: Active duty personnel and their spouses Fry Scholarship recipients

17 Annual Reporting Fees ‘Snapshot’ data collected each October, representative of all students in receipt of VA benefits during calendar year. Payment issued in the spring, will be sent by EFT at end of this month (mailed from Treasury to generic address of the school, if no EFT.) Sent with corresponding letter and student listing $12.00 per standard enrollment certification of each student. $15.00 per advance pay enrollment certification (advance pay not available for Chapter 33) By law, funds must be used to support veteran certification and programs. Usage will be reviewed during compliance survey *new*

18 Vet Rep Listing Ch33 Vet Rep Listing is automatically sent weekly to the address in WEAMS (VA’s approval database) Report details all Tuition & Fees payments and Yellow Ribbon payments made during the reporting period. Non-Ch33 monthly reports available (need one-time request)

19 Enrollment Reporting Concerns
VA Education Benefits Enrollment Reporting Concerns

20 Reporting Tuition and Fees
For each enrollment period, report actual net cost for tuition & fees to VA: Tuition and Fees = $5,000.00 School Veteran Tuition Waiver (500.00) Private Tuition Scholarship (500.00) NYS VTA VA Waiver* NYS TAP VA Waiver* Net Tuition and Fees = $4,000.00 Report $4, to VA as the net T&Fs for this term. If the student received any Title IV funds or assistance not specifically designated for the payment of tuition and fees – Do not deduct from the amount reported to VA. * New York State granted waivers to exclude state funds from net payer provision

21 “Zero Tuition” If net tuition and fees are unknown, you may wish to submit the term dates and actual credit hours, but enter $0.00 as the charges This allows the student to receive timely housing and books & supplies stipend payments Also permits financial aid to be resolved prior to submitting cert MUST submit an amended cert, effective the First Day of the Term to ensure accurate payment when net T&Fs are reported! (Don’t include T&Fs along with an adjustment made after the first day of the term.)

22 Reporting Enrollments
If you have mini or summer terms (sessions) where the tuition and fees are charged collectively at the beginning of the first term or session; you should report the tuition and fees that are associated with the cost of each credit hour taken for each term/session reported. For example: A school has 3 summer sessions, but charges tuition and fees during the first session for all three sessions. When certifying the enrollment, the tuition and fees should be reported for the number of credits for each session that the student is enrolled in. This will allow VA to make proportionate payments based on the number of credits taken each term/session; rather than just the term/session when the tuition and fees were required to be paid.

23 Reporting Changes Trainee placed on academic probation or graduates.
The SCO must notify VA within 30 days of discovery if any of the following occurs: The net charges change or the term dates change. The trainee withdraws from training. The trainee does not progress satisfactorily according to approved standards and practices of your facility. When the trainee changes credit or clock hours of training, even during drop/add. If the trainee receives non-punitive grades or punitive grades due to non-attendance. Trainee placed on academic probation or graduates.

24 Reductions & Terminations
Begin End Crs. Tuition Fees 05/15/ /16/ $ $166.67 06/18/ /20/ $ $166.67 07/25/ /16/ $ $166.66 VA considers each enrollment line a separate term. If the student withdrew from the 2nd term prior to 6/18/14, (never attended), VA will designate this as school debt. If subsequently, he began the 3rd term, then withdrew on 7/30/14, VA will designate this as vet debt. Send $ from 2nd term to VA; refund vet for 3rd term, if applicable.

25 Reductions & Terminations
For reductions within the school’s refund period, funds should be given directly to the student. The fact the school refunded money to the student has no bearing on the VA payment. VA will pay for the time attended. (Even during Drop/Add.) Ch33 reductions are paid at the original rate through the end of the month in which they occurred. This is known as the “End of Month Rule” and is based on the inability of the student to verify his or her attendance at the end of each month. (Monthly verification for Ch33 will begin at some point in the future; when this happens, “End of Month Rule” will cease.) The student is responsible for any debts incurred to VA as the result of a change in enrollment within a term. Don’t send funds to VA unless a debt notice is received.

26 VA Education Benefits Debt Concerns

27 Chapter 33 Debt Vet Debt Monthly Housing Allowance (MHA)
Books and Supplies Stipend Kickers (also known as College Fund) Tuition and Fees Charged to Vet School Debt Tuition and Fees Charged to School

28 Benefits Overpayments
When a veteran debt is created, there is a 30 day period called “Due Process”. Debts will not be recouped from future benefits during this time. The veteran can request a waiver of the debt within 180 days of the 1st notification of the debt. If the waiver request is received within the Due Process period, the debt won’t be recouped until the waiver is reviewed. Students with existing debts may attend school; however their payments will be withheld until the debt is cleared. VA debt can be collected from any federal funds. School payments are not reduced by collection of veteran debt.

29 School Debt Management
Debt Management is not managed at the Buffalo RPO All Debt Management is centralized at the St. Paul, MN VA office. Don’t call with Debt issues; Call the DMC at or Contact via at or Call the SCO Hotline at

30 School Debt Management
All overpayments are computed by VA Schools should NOT return funds to VA unless the school has received a collection letter from VA Debt Management Center (DMC) with a tear-off payment stub. SCOs should provide bursar, fiscal, student account offices at their school with pages of the SCO Handbook and VA Central Office Letter, dated December 28, 2011. No funds should be returned to DMC without coordination at the school between the SCO and the office returning the funds.

31 Refund Checks Sent to the VA
The 7 Reasons To Return Tuition & Fee Funds To VA: Student never attended classes for which he/she was certified (regardless of the reason for non-attendance) Student completely withdraws before term or on the 1st day of the term School received payment for the wrong student School received a duplicate payment School submitted an amended enrollment certification and reported reduced tuition & fee charges, reduced Yellow Ribbon amount, or reduced both Student died prior to or during reported term VA issued payment above the amount certified on the enrollment certification (VA data entry error) NOTE: All other overpayments will remain the student’s responsibility.

32 School Debt Management
Tuition and fees payment should be returned to VA by the institution only if: The school receives a collection letter from the Debt Management Center (DMC) requesting return of funds in the exact amount owed the VA. Funds are returned to VA Debt Management Center. Funds are returned with the tear-off payment stub from the DMC letter. Funds are returned by check with the student’s full name, SSN, and made payable to the “US Department of Veterans Affairs”.

33 Treasury Offset Program
VA’s Debt Management Center (DMC) issues three Notices of Indebtedness (NOIs) prior to sending the debt to the Treasury Offset Program (TOP) for recoupment. The first NOI is sent within 3-5 days from the date the debt is established. The notice requests a response within 30 days. If no response has been received within that timeframe, DMC will issue a second NOI. The second notice informs debtors of VA’s statutory obligation to refer delinquent debts to the Treasury Offset Program (TOP) and provides an additional 30 days to respond. If no response is made to the second NOI, DMC will issue the third and final NOI providing the debtor 60 days in which to respond. After 60 days without a response. the debt is automatically referred to TOP.

34 School Debt Management
The debt collection timeline is in the back of the SCO Handbook The RPO overpayment letter is followed three days later by the 1st DMC debt letter. 30 days later you get the 2nd DMC letter. 30 days after that, you get the 3rd DMC debt letter. The 3rd letter tells you that you have 60 days to pay or be sent to the Treasury Offset Program. This sequence gives you roughly days to resolve the debt. The optimum time to dispute a debt is when the initial RPO letter arrives - contact the VA via RNW or the phone line. If you are disputing the debt, you should also notify the DMC by .

35 The Debt Collection Process
If you have received the 3rd DMC letter, DMC needs to be your primary point of contact in your ongoing efforts to dispute. They are the only ones who can suspend referral to collection at this point. Once you are within the 60-day window following the 3rd DMC letter, you really need to be sure that the case is either paid or stopped by day 50 - after that point the DMC cannot guarantee that they can get the debt removed from the collection queue before day 61 when the offsets are taken… In essence, the 60 day window is really less than 50, allowing for the mail and DMC processing (approximately 2 days).

36 VA Education Benefits Recent Changes

37 Principles of Excellence
Executive Order 13607, signed April 2012; Collaboration with VA, DoD and DoE Voluntary school participation Provides information about cost and quality of educational institutions Intended to prevent abuse and deceptive recruiting practices Ensures schools provide quality academic and student support VA, DoD and DoE recently launched complaint system for veteran students More than 3,500 schools have committed to POE thus far Hand-out outlines compliance survey aspects of POE

38 PL Improving Transparency of Education Opportunities for Veterans Act of 2012 Comprehensive policy on providing education information to Veterans VA conducted national campaign to promote Ch36 Vocational Counseling for Veterans through Voc Rehab VA will provide additional information and training to School Certifying Officials about certifying and reporting Facilitates information sharing between State Approving Agencies and accrediting agencies Develops policy on prohibition of certain uses of inducements by educational institutions (commissions, bonuses, etc.)

39 Financial Aid Issues Effective July 2009, VA education benefits can’t be considered when calculating EFC or COA for Federal Financial Aid purposes. This includes T&Fs payments, monthly housing payments, etc. Ch33 payments to schools are not tuition specific funds and should be refunded to the student when appropriate. If qualifying tuition specific funds are received after net T&Fs have been reported to VA, it requires action on the SCO’s part. You must report an amended certification to VA. The amount in question will become school debt if VA payment has been made.

40 Are VA Education Benefits Taxable?
Any veterans’ benefits paid under any law administered by the VA should not be reported as income to the Internal Revenue Service (IRS). Block 5 of IRS Form 1098-T may include non-taxable VA benefits and other taxable scholarships and grants. Students should consult their tax professional. Chapter 2 – 13, IRS Publication 970 defines education credits available to students and how they are impacted by veterans’ benefits.

41 VA Education Benefits Available Resources

42 School Certifying Official Handbook
3rd Edition Revision 2: 9/30/13 Tab 3, SCO CD

43 Contact Information For Students: Toll free: for Education Questions Toll free: for other VA questions Submit a Question via For School VA Certifying Officials (only): Local Education Liaison Representative (ELR) Certification, regulatory requirements, VAONCE assistance Hardship cases (i.e. certified student has no payment or communication from VA and has exhausted other contact resources)   National Hotline for School Certifying Officials General questions on student eligibility, claim status, payment status Allow a passage of time before making an inquiry re: a 1999 Schools may establish account/make inquiry direct to the Buffalo RPO via “Submit A Question”.

44 Questions?

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