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The global voice for consumers La voix des Consommateurs à travers le monde La voz global para la defensa de los consumidores.

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Presentation on theme: "The global voice for consumers La voix des Consommateurs à travers le monde La voz global para la defensa de los consumidores."— Presentation transcript:

1 The global voice for consumers La voix des Consommateurs à travers le monde La voz global para la defensa de los consumidores

2 Country report for Zambia for CI Meeting on A2K Lusungu Ndovi Member of ZACA 21 April 2010

3 Summary of issues of concern to consumers in Zambia Some important issues of concern include -Inadequate publicity about IP rights -High costs of accessing information -Influx of cheaper pirated products

4 CI funded programmes in Zambia Workshops on Consumer law protection in 2009 A2K phase 1 interview survey carried out in 2009 A2K phase 2 questionnaire survey carried out late last year till march this year Advocacy and Campaigning activities currently running

5 Results from Activities carried out -A2K phase 1 was carried out on time with results appearing in the CI report -Workshop on Consumer protection law was successful -General awareness amongst consumers about consumer rights is increasing -ZACA was able to actively participate in the World Consumer Day activities Consumer awareness has been raised across a whole range of sectors including the banking sector where ZACA has advocated for lower borrowing interest rates. More is yet to be done in this area.

6 Results continued.. - A2K phase 2 which commenced last year started out well but some problems were experienced early in the year leading to a delay in ZACA releasing the feedback from the survey. - ZACA submitted a proposal for the Advocacy and Campaigning activities to CI and was granted some funds for the project. - ZACA intends to advocate for lowering of taxes on educational materials so that they are made more accessible and affordable to ordinary consumers - A number of activities have been planned for the project which is currently running.

7 Conclusions - From ZACA’s perspective, CI activities is truly making an impact globally in the protection of consumer rights and CI deserves commendation for that. - More awareness about IP rights is needed and there is need to make information and affordable - As ZACA, CI activities are of great importance hence the need to support CI’s activities being part of its activities

8 By Lusungu Ndovi member of ZACA


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