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@StamfordUX OZEWAI 1 DECEMBER 2011 Dealing with different attitudes

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Presentation on theme: "@StamfordUX OZEWAI 1 DECEMBER 2011 Dealing with different attitudes"— Presentation transcript:

1 @StamfordUX OZEWAI 1 DECEMBER 2011 Dealing with different attitudes

2 Who are we? Passionate | Working in the UX & Accessibility space for a combined 18 years

3 WCAG 2.0 guidelines are finally implemented in your organisation…. Does this sound familiar?

4 Don’t know that it exists Accessibility checks done right at the end Little consideration of the overall user experience But…

5 Awareness of accessibility

6 Culture & attitudes

7 Champion Commitment Educated & aware Bargaining Denial Apathetic Ignorance The 7 attitudes

8 lack of knowledge or information about accessibility Ignorance

9 Ignorance: strategies

10 not interested or concerned Apathetic

11 Apathetic: strategies

12 an assertion that something said, believed, alleged, etc., is false Denial

13 Denial: strategies

14 Bargaining negotiating on what each party shall give and perform

15 The Troll Watch out for…

16 The Zealot Watch out for…

17 Bargaining: strategies

18 Educated & aware conscious of the importance of getting it right

19 The Zealot Watch out for…

20 Educated & aware: strategies

21 Commitment dedication, application

22 The Cowboy Watch out for….

23 Commitment: strategies

24 Champion a person who fights for or defends accessibility

25 Champion: strategies

26 If all else fails……

27 Key stuff Requires time, commitment, planning & proper execution Need to educate, assist and support transition of attitudes from ignorance to champions Focus on the human experience of accessibility Engage, acknowledge and share the successes In summary…

28

29 for her wonderful illustrations A BIG thank you to... Other credits: Speech bubbles - Some fonts & images by Tom Murphy-


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