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Copyright© 2005 Avaya Inc. All rights reserved Integrated Management Overview February, 2006.

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1 Copyright© 2005 Avaya Inc. All rights reserved Integrated Management Overview February, 2006

2 Copyright© 2005 Avaya Inc. All rights reserved Avaya Site Administration Release 3.1

3 Copyright© 2005 Avaya Inc. All rights reserved 3 Overview Description Integrated Management Application PC application that runs on Windows 2000, XP and Windows 2003 Server Single License Available at no-cost with purchase of new Communication Manager 3.1 or upgrade to Communication Manager 3.1 Distributed on CD-ROM Customer Value – provides wizards and tools to facilitate Moves, Adds, and Changes Additionally provides terminal emulation and GEDI for access to Communication Manager for other administrative operations

4 Copyright© 2005 Avaya Inc. All rights reserved 4 Application Example

5 Copyright© 2005 Avaya Inc. All rights reserved 5 Existing Features Administration Wizards including Add/Change/Remove User and Change User Extension Ability to use templates for adding new objects Native Name Entry for Station Object Import/Export of admin fields for select objects Report generation Ability to schedule tasks to run at a later time GEDI (Graphically Enhanced DEFINITY Interface) Button Label Printing Basic Fault & Performance capabilities Notification (for Monitoring and Report Generation) Secure Connection to Voice and Messaging Systems through SSH

6 Copyright© 2005 Avaya Inc. All rights reserved 6 Communication Manager 3.1 Support Set Types Modified Set Types – – 4602+

7 Copyright© 2005 Avaya Inc. All rights reserved 7 Communication Manager 3.1 Support Hardware Manager Support for G250-DCP, G250-DS1, MM716, MM316

8 Copyright© 2005 Avaya Inc. All rights reserved 8 Communication Manager 3.1 Support Additional Feature Support Increase Class of Restrictions (996) Increase IP Trunks for Signaling Groups Increase Text Fields for Feature Buttons Call Center –Change Vector (Variable option) –Forced Agent Logout MultiLingual Name Wizard (Name/Name2 support) –Agent-LoginIDs, Vectors, VDNs, Hunt-Groups, Trunk-Groups, Stations, Intercept Treatment Incoming Call Handling Treatment and Public Unknown Numbering Tables (Import/Export objects)

9 Copyright© 2005 Avaya Inc. All rights reserved 9 Communication Manager 3.1 Support MultiLingual Name Wizard Supports Name and Native Name Entry in Unicode Change Operation Only Object Must Already Exist (Added)

10 Copyright© 2005 Avaya Inc. All rights reserved 10 Communication Manager 3.1 Support Additional Platform Support Communication Manager Media Servers –S8720 –S8400 Messaging –Modular Messaging 3.0 (LDAP over SSL)

11 Copyright© 2005 Avaya Inc. All rights reserved 11 Customer Requested Enhancements Vector Steps Within Import/Export Field Delimiter and Import/Export Directory Settings Increase Target System Display Add Date Range to Trunk Analyzer Report Port Usage Window (resize, print, export capability) Minimize Unused Port Output Return to Default Order (Import Grid)

12 Copyright© 2005 Avaya Inc. All rights reserved 12 Customer Requested Enhancements Example: Vector Steps (Import/Export) Increased Target System Display

13 Copyright© 2005 Avaya Inc. All rights reserved 13 Customer Requested Enhancements Example: Default Field Delimiters & Directory Configure Default Field Delimiters used for Import/Export Configure Default Directory for Import/Export

14 Copyright© 2005 Avaya Inc. All rights reserved Avaya Voice Announcement Manager Release 3.1

15 Copyright© 2005 Avaya Inc. All rights reserved 15 Overview Description Integrated Management Application Stand-alone application that runs on Windows 2000, XP and Windows 2003 Server Available as part of Administration Tools and Network Management offers Distributed on Administration Tools CD-ROM with Avaya Site Administration Customer Value – Provides enhanced administration, as well as backup/restore of announcements WAV files and their properties

16 Copyright© 2005 Avaya Inc. All rights reserved 16 Application Example

17 Copyright© 2005 Avaya Inc. All rights reserved 17 Existing Features Supports TN2501 VAL Boards, Virtual VAL Boards (G700/G350/G250), and Audio Groups Allows the user to create new announcement properties and FTP associated audio file Allows the user to delete the displayed announcement file, as well as announcement properties Allows restore of announcement files and properties Allows backup of announcement files according to a specified schedule. Allows broadcast of announcement files according to a specified schedule Allow viewing of up to five announcement property screens at once

18 Copyright© 2005 Avaya Inc. All rights reserved 18 Existing Features (continued) Provides a task editor for creating/modifying tasks to be scheduled. Allows the user to store the created tasks, which can be used later as template for creating new tasks. Provides notification to a specified/configured address for completion or error notification. Provides the ability to move files and properties from one board to another on the same voice system. Search for either announcement property or audio file Import/Export of announcement properties Print/Print Preview announcement properties Supports SSH connection to Linux-based Media Servers Supports SFTP for wav file transfer to TN2501AP boards

19 Copyright© 2005 Avaya Inc. All rights reserved 19 SCP Support Support SCP for file transfer to G250/G350 Media Gateways Utilizes the Avaya Load MIB supported on the Media Gateways OpenSSH SCP Server provided on installation CD (installation optional)

20 Copyright© 2005 Avaya Inc. All rights reserved 20 SCP Support (continued) SCP not supported for file transfer to TN2501AP boards (SFTP), G700 gateways (FTP) SNMPv3 Credentials are configurable for each Media Gateway individually SNMPv3 Credentials are displayed on the VAL Board Properties Screen

21 Copyright© 2005 Avaya Inc. All rights reserved 21 Scalability Enhancements Provide Folders for Organizing Navigation Pane –Folders for Audio Sources and Audio Groups

22 Copyright© 2005 Avaya Inc. All rights reserved 22 Audio Group Enhancement Provide Ability to search group membership –Find –Find and Replace

23 Copyright© 2005 Avaya Inc. All rights reserved 23 Move Announcement Enhancement Enhanced to provide the ability to move multiple announcement properties from one source to another Includes option to additionally move the associated.wav file

24 Copyright© 2005 Avaya Inc. All rights reserved 24 Communication Manager 3.1 Support Support Announcements on New Media Gateways –G250-DCP –G250-DS1 Support Announcement Sources on New Media Server Platforms –S8720 –S8400

25 Copyright© 2005 Avaya Inc. All rights reserved 25 Customer Requested Enhancements Enhance Move Audio File Wizard to move multiple files with a single operation Enhance Export Wizard to Allow the Specification of Filters Modify Application to Operate for Non-Admin User (data files stored in Documents and Settings per user) Enhance Application Look and Feel to Match Other Integrated Management Applications Externalize Text Strings to Migrate Toward Localization Support (No Language Translation Provided)

26 Copyright© 2005 Avaya Inc. All rights reserved VoIP Monitoring Manager Release 3.1

27 Copyright© 2005 Avaya Inc. All rights reserved 27 Overview Description Customer Value –Collects and monitors QoS data for VoIP calls –Alerts via SNMP traps when QoS thresholds exceeded –View IP trunk (media gateway) performance –Search and display sessions based on QoS, endpoint addresses and extensions Unique Features –Tailored for Avaya devices –Supports for SCCAN (Motorola phones) and SUSHI (SIP) phones –Historical analysis –Scalable VoIP Monitoring Manager 3.1

28 Copyright© 2005 Avaya Inc. All rights reserved 28 Solution View – VMM Architecture

29 Copyright© 2005 Avaya Inc. All rights reserved 29 Technical – Capacities, Limitations, Procedures Database Issues –Supports MSDE, Microsoft SQL Server 2000 and 2005 –Database size determine by Length of time data is stored Call types Call traffic volume Reporting interval Network Traffic Issues –Network performance –NIC on VMM server –RTCP monitor performance and VMM database performance Consider more than one VMM server if more than 4000 concurrent streams at peak traffic condition. This equates to 2000 concurrent calls.

30 Copyright© 2005 Avaya Inc. All rights reserved 30 New Feature: VMM Server as Windows Service VMM Server now runs as a Windows Service Server starts automatically when machine is started Server status is displayed as tray icon in Windows Task Bar Start / stop server by context (right-click) menu

31 Copyright© 2005 Avaya Inc. All rights reserved 31 New Feature: QoS Graphical Enhancements Additional metrics in detail reports for endpoints and sessions: Jitter buffer over/under runs Jitter buffer delays Number sequence jumps Max sequence jump Number sequence falls Max sequence falls Received octets

32 Copyright© 2005 Avaya Inc. All rights reserved 32 New Feature: User-specified Aliases User can specify “friendly” aliases for IP addresses that are used throughout the VMM user interface, such as result lists. Configuring aliases from the server Configuring aliases from the client

33 Copyright© 2005 Avaya Inc. All rights reserved 33 New Feature: User-specified Aliases User can toggle between using aliases or regular IP addresses in display. Aliases are off – IP addresses usedAliases are on – text labels used

34 Copyright© 2005 Avaya Inc. All rights reserved 34 Database Improvements User can significantly improve database performance using “Store Bad Calls Only” option Sessions with good QoS characteristics are not stored –Improve runtime performance –Reduce database sizes This feature is optimized in VMM 3.1. VMM 3.0 stores all calls and purges good calls regularly. VMM 3.1 does not store good calls in the first place

35 Copyright© 2005 Avaya Inc. All rights reserved Network Management Console VoIP System View Release 3.1

36 Copyright© 2005 Avaya Inc. All rights reserved 36 Overview Description Support for new hardware Processor Ethernet Improved status reporting for IP Phones Fault Reporting Enhancements Improved display of LSPs, SIP Phones and Audix User Search improved VoIP SystemView 3.1

37 Copyright© 2005 Avaya Inc. All rights reserved 37 New Hardware Support G250-DCP, G250-DS1 IP Phones: 4625SW, 4626, 4627 S8400 S8500 IBM Blade Server

38 Copyright© 2005 Avaya Inc. All rights reserved 38 Processor Ethernet New feature supported in S8500 Displays IP Phones and Gateways registered directly to CM CLAN-homed phones and gateways continue to be displayed as in the past

39 Copyright© 2005 Avaya Inc. All rights reserved 39 Improved IP Phone Status Reporting IP Phone status is based on “ping” reachability –typically monitored every 15 minutes New – Link Down and Link Up traps received from connecting gateway or switch will update associated IP Phone’s status immediately Supported for IP Phones connected to: –Avaya P330, C360, G250 / BRI / DS1 / DCP, G350 –Extreme Summit, BlackDiamond and Alpine Requires NMS to be listed as trap receiver in each gateway and infrastructure switch

40 Copyright© 2005 Avaya Inc. All rights reserved 40 Improved Fault Reporting Support for MSS traps from CM servers and Gx50 gateways Alarm Refinements identify additional information in fault traps received from CM Support for SES 3.0 traps

41 Copyright© 2005 Avaya Inc. All rights reserved 41 Other Enhancements SIP Phones now displayed under associated SES server Hierarchy displayed under active LSPs Intuity Audix’s now grouped neatly under new “Adjuncts” branch

42 Copyright© 2005 Avaya Inc. All rights reserved 42 User Connectivity Search Click on Find A search dialog is opened for searching for this user’s phone on your VoIP network Multiple search options Search has been enhanced to find entries in all Views New in 3.1

43 Copyright© 2005 Avaya Inc. All rights reserved 43 Bring Convergence to VoIP System View Locate users and extensions in your network: which VoIP server serves it which VoIP device it is connected to which module/port/vlan it is connected to User name, Phone type, extension

44 Copyright© 2005 Avaya Inc. All rights reserved Software Update Manager Central TN Board Upgrades & Inventory Release 3.1

45 Copyright© 2005 Avaya Inc. All rights reserved 45 Overview Provides a detailed Inventory of TN boards Simplifies firmware downloads for managed Avaya devices in large scale networks by providing a quick simple process for software updates: –Discovery – automatically detect and display customer firmware inventory –Analyze - checks the firmware versions currently in use against the latest versions available from Avaya Support web site and recommends updates –Retrieve – downloads new releases from Avaya’s Web site and stores it on the NM Server –Download – schedule a download of the firmware for immediate or deferred execution Avaya Software Update Manager

46 Copyright© 2005 Avaya Inc. All rights reserved 46 Inventory View Provides a detailed Inventory of TN boards showing –Controlling CM –Port Network –Module location –Board Type –Hardware and Firmware Vintages Filter or sort by any attribute Export to CSV

47 Copyright© 2005 Avaya Inc. All rights reserved 47 Product Coverage Central Gateway TN Boards (as of CM 3.1) –CLAN, IPSI, VAL, Crossfire, Cruiser, Prowler, SIPI –All programmable TDM Circuit Packs Media Gateways (since product launch) –G350, G700, G250, G250-BRI,-DS1,-DCP Media Modules (since product launch) –MM710,MM711,MM712,MM714,MM717,MM720,MM722,MM312,MM760 IP Phones (as of IM 3.0) –46xx (excluding 4630) Cajun Switches –P130, P330, P330-ML,C360,C460,X330-WAN,X330-ATM (since product launch) –P580, P882 (as of version 5.0) Wireless Products (since product launch) –W310 Mobility Gateway (SCCAN) –AP-3, AP-4, AP-5, AP-6 Discontinued Products: M770, M770-ATM, P120, P550

48 Copyright© 2005 Avaya Inc. All rights reserved Avaya MultiSite Administration Release 3.1

49 Copyright© 2005 Avaya Inc. All rights reserved 49 MultiSite Administration (MSA) Overview Avaya Integrated Management (IM) Application Component of System Management Offer (formerly the Advanced Converged Management Offer) Client/server based application –Red Hat Linux ES/AS 3.0 (upgrades) and ES/AS 4.0 (new installs) required for server –Web browser access for administrators –Shared use of connections to voice systems Browser Client MSA Server Avaya Communication Manager

50 Copyright© 2005 Avaya Inc. All rights reserved 50 Existing Features Co-resident with FPM and IMD Support for move/add/change tasks and wizards: stations, system passwords, button label printing, etc. Ability to use templates for adding new objects Native name/Unicode/NAME2 entry for selected objects Ability to schedule tasks to run at a later time List/Display reports with support Multiple voice systems and multiple users Secure Connection to Voice and Messaging Systems through SSH Assignment of roles/permissions to partition administrative control –Control at voice system level –Control at object level

51 Copyright© 2005 Avaya Inc. All rights reserved 51 Communication Manager 3.1 Support New Set Types Supported

52 Copyright© 2005 Avaya Inc. All rights reserved 52 Communication Manager 3.1 Support (continued) Support for station ports on G250-DCP and G250-DS1 Support for MM716 (24 line-side Analog ports) Call center support: Forced Agent Logout Support for new platforms: S8720 and S8400 Increase Class of Restrictions Increase Text Fields for Feature Buttons

53 Copyright© 2005 Avaya Inc. All rights reserved 53 Additional Modular Messaging Support in MSA 3.1 Support connecting to Modular Messaging via LDAP over SSL –Configuration via Integrated Management Database Support transfer of Native Name (Name2) to Modular Messaging Subscriber Name

54 Copyright© 2005 Avaya Inc. All rights reserved 54 Vector Support in MSA 3.1 New Vector Object in System Manager Change Duplicate Insert/ Delete Step Select From List of Announce- ments

55 Copyright© 2005 Avaya Inc. All rights reserved 55 Miscellaneous MSA 3.1 Enhancements Display System Management Objects in Table Format* Merge Report Manager and Data Manager Non-Station Object Lock Report History for Quick Command* File Filters for “Save as” Operations Port Validation Before Task is Submitted Reserve Ports for Future Use Present All Options for Commands in Quick Command* Copy Size of Abbreviated Dialing Personal Lists on Station Duplication * Items shown in more detail in subsequent slides

56 Copyright© 2005 Avaya Inc. All rights reserved 56 Miscellaneous MSA 3.1 Enhancements Display Additional Objects in Table Format including: –AAR Analysis –AAR Digit Conversion –Alias Station –ARS Analysis –ARS Digit Conversion –Class of Service –Coverage Remote –Feature Access Codes Old Format New Format

57 Copyright© 2005 Avaya Inc. All rights reserved 57 Miscellaneous MSA 3.1 Enhancements Quick Command History has pull- down menu with last 25 commands executed Additional Static List including: –add station next –change station –list cor –list coverage path –list ars analysis –list dialplan analysis –list hunt-group –list history Help shows all valid entries similar to F5 function on the SAT

58 Copyright© 2005 Avaya Inc. All rights reserved Avaya Fault and Performance Manager Release 3.1

59 Copyright© 2005 Avaya Inc. All rights reserved 59 Fault and Performance Manager 3.1 Overview Integrated Management Application Java applet that runs in Internet Explorer 6.0 browser on Windows 2000, XP and Windows 2003 Available as part of the System Management offer Provided on CD-ROM for Linux Server Linux platforms include: Red Hat Enterprise Linux ES 3.0 and 4.0, RHEL AS 3.0 and 4.0 Customer Value – monitors fault status for media servers and adjuncts, as well as provides performance measurement reports for media servers

60 Copyright© 2005 Avaya Inc. All rights reserved 60 Fault and Performance Manager 3.1 Application Example

61 Copyright© 2005 Avaya Inc. All rights reserved 61 Fault and Performance Manager 3.1 Existing Functionality: –Trap Reception from Avaya Voice Systems and Adjuncts –Display Status of Avaya Voice Systems and Adjuncts in Various Device Maps (DCS Connectivity View, IP Connectivity View, System Groups, Clusters, etc…) –Propagation of Status Upwards from Lower Level components –Drill-down to lower level components, such as Port Networks, Media Gateways, TN boards, etc… –Configuration and Status Display –Collection and Display of Exceptions, tagged to appropriate component –Performance Data Collection and Reporting Capabilities

62 Copyright© 2005 Avaya Inc. All rights reserved 62 Fault and Performance Manager 3.1 New Support for 3.1 Features: –S8400 –S8720 –Processor Ethernet/Enhanced LSP –Crossfire Duplication (Status Media Processor) –G250-DCP/G250-DS1 –MM716/MM316 Help-Desk Assist functionality Provide Enhanced Alarm/Trap Filtering in Support of Alarm Refinements SNMP Trap Reception for VoIP Monitoring Manager Performance Data Alerting

63 Copyright© 2005 Avaya Inc. All rights reserved 63 Fault and Performance Manager 3.1 S8400 Support Graphic View Tree View

64 Copyright© 2005 Avaya Inc. All rights reserved 64 Fault and Performance Manager 3.1 Processor Ethernet Support Shows IP Connections to the PE New on S8500 platforms Already there for CLAN and S8300

65 Copyright© 2005 Avaya Inc. All rights reserved 65 Fault and Performance Manager 3.1 G250-DCP/G250-DS1 Support G250 Tree View Graphic View G250 Details

66 Copyright© 2005 Avaya Inc. All rights reserved 66 Fault and Performance Manager 3.1 MM716/MM316 Display of MM716 in Media Gateway Configuratio n and Status Both Table and Graphic View Same Type of Display for MM316

67 Copyright© 2005 Avaya Inc. All rights reserved 67 Fault and Performance Manager 3.1 Crossfire (TN2602AP) Duplication Support Display of TN2602 Configuratio n and Status Status DSP Shows Duplicated Board Data Can also Busyout and Release TN2602 Board

68 Copyright© 2005 Avaya Inc. All rights reserved 68 Fault and Performance Manager 3.1 Help Desk Functionality Clicking the exception button will provide the user with alarm and error code details

69 Copyright© 2005 Avaya Inc. All rights reserved 69 Fault and Performance Manager 3.1 Help Desk Functionality (continued) Select Error Description To invoke detailed description associated error code Customer can enter notes on error and create knowledge database.

70 Copyright© 2005 Avaya Inc. All rights reserved 70 Fault and Performance Manager 3.1 Help Desk Functionality (continued) By clicking on Helper The Maintenance Manual is displayed, providing detailed information on that specific alarm

71 Copyright© 2005 Avaya Inc. All rights reserved 71 Fault and Performance Manager 3.1 Help Desk Functionality (continued) Clicking on Sat Connection will launch the Communication Manager Native Configuration Manager, allowing the user to perform the needed maintenance tests. Note: Requires S8700, S8500 or S8300, and customer must have maintenance permissions

72 Copyright© 2005 Avaya Inc. All rights reserved 72 Fault and Performance Manager 3.1 Help Desk Assist Functionality Assist Function Performs the Required Analysis –Need Permissions to access Assist Function –Automatically Runs Tests –Does Analysis and Next Steps as Needed –Creates Report with Analysis Results –Provides Access to Launch Other Integrated Management Tools for Further Troubleshooting –Initial Supported Maintenance Objects: DIG-IP-S, DIG- LINE –This Release Provides Introductory Support, with more objects to follow in subsequent releases

73 Copyright© 2005 Avaya Inc. All rights reserved 73 Fault and Performance Manager 3.1 Help Desk Assist Functionality

74 Copyright© 2005 Avaya Inc. All rights reserved 74 Fault and Performance Manager 3.1 Help Desk Assist Functionality Displays Results of Tests Run

75 Copyright© 2005 Avaya Inc. All rights reserved 75 Fault and Performance Manager 3.1 Performance Data Alerting Based on Data Collected; Not Done in Real Time Can Base Alerting on Any Variable in List Measurements Report Result Can Trigger Trap, , or ARS Script

76 Copyright© 2005 Avaya Inc. All rights reserved 76 Fault and Performance Manager 3.1 Alarm Filtering in Support of Alarm Refinements Customers can define Default or Custom Alarm Filtering for traps Includes SNMP trap generation for warning level alarms

77 Copyright© 2005 Avaya Inc. All rights reserved 77 Fault and Performance Manager 3.1 Alarm Filtering, Traps for Warning Level Alarms High Granularity Filtering based on Category, Severity, Maintenance Object, and even Location Specific Definable Actions, such as , ARS Script, Trap Generation (with user-definable severity)

78 Copyright© 2005 Avaya Inc. All rights reserved 78 System View/NMS Integration 3.1 Overview Provides integration between Fault and Performance Manager and HP OpenView Supports HP OpenView Versions 7.01 and 7.5 Integrates with HP OpenView on Windows 2000, Windows 2003 or Solaris 9/10 Provides status and discovery of media servers and adjuncts in Avaya sub-maps within HP OpenView Provides integration with U.S. (state) and Custom maps Provides launch point for other Integrated Management applications

79 Copyright© 2005 Avaya Inc. All rights reserved 79 System View/NMS Integration Existing Functionality: –Trap Reception from Avaya Voice Systems and Adjuncts –Display Status of Avaya Voice Systems and Adjuncts in Various HP OpenView Maps (DCS Connectivity View, Server View, Custom View, US Map View, etc…) –Context Sensitive Launching of Integrated Management applications, such as VoIP Monitoring Manager, Fault and Performance Manager, MultiSite Administration, etc…

80 Copyright© 2005 Avaya Inc. All rights reserved 80 System View/NMS Integration Default Map View Example Available Avaya Map Views within HP OpenView –Default –US Map –Custom Map

81 Copyright© 2005 Avaya Inc. All rights reserved 81 System View/NMS Integration US Map View Example US Map Shows placement within a US Map with States defined within the Integrated Management Database Device Configuration

82 Copyright© 2005 Avaya Inc. All rights reserved 82 System View/NMS Integration DCS View Example DCS View shows the DCS connectivity between Avaya Voice Systems

83 Copyright© 2005 Avaya Inc. All rights reserved 83 System View/NMS Integration IP Trunk View Example IP Trunk View map is available from drill-down Displays IP Trunking between Avaya devices

84 Copyright© 2005 Avaya Inc. All rights reserved 84 System View/NMS Integration Enterprise Survivable Servers (ESS) Example Labeling of Media Servers as Enterprise Survivable Servers (ESS) Status Indicator for when an ESS is Active (Up Arrow)

85 Copyright© 2005 Avaya Inc. All rights reserved 85 System View/NMS Integration Multiple Fault/Performance Servers (Scalability) Support for Multiple Fault and Performance Manager servers from a single HP OpenView Not an Consolidated View Maps Available for Each Server

86 Copyright© 2005 Avaya Inc. All rights reserved 86 Support for S8400 status and trap reception Support for VoIP Monitoring Manager SNMP trap reception System View/NMS Integration 3.1 Enhancements – Additional SNMP Support

87 Copyright© 2005 Avaya Inc. All rights reserved Integrated Management Database Release 3.1

88 Copyright© 2005 Avaya Inc. All rights reserved 88 Integrated Management Database 3.1 Overview Integrated Management Application HTML Pages viewable in Internet Explorer 6.0 browser on Windows 2000, XP and Windows 2003 Available as part of the System Management offer Provided on CD-ROM for Linux Server Linux platforms include: Red Hat Enterprise Linux ES 3.0 and 4.0, RHEL AS 3.0 and 4.0 Customer Value – provides a single interface for administration of users and configuration data of managed systems for MultiSite Administration, Fault and Performance Manager and Proxy Agent

89 Copyright© 2005 Avaya Inc. All rights reserved 89 Integrated Management Database 3.1 Application Example

90 Copyright© 2005 Avaya Inc. All rights reserved 90 Integrated Management Database 3.1 New Password Security Features: –Force Admin Login Password Change (First use of default password for the “admin” login shall automatically prompt the user to change the password) –Login password requirements (Passwords must be at least 8 characters in length; Length is administrable) –Password Re-Use (Passwords cannot match any one of the previous four passwords) –Password Contents (Passwords must contain at least one alphabetic character and one numeric character) –Password Change Rate Limiter (Passwords cannot be changed more than once a day; Rate is administrable) –Password Change Error Display (display error messages that provide guidance on why a password was not accepted) –Password-Aging (passwords must be changed after 60 days; Cycle length is administrable)

91 Copyright© 2005 Avaya Inc. All rights reserved 91 Integrated Management Database 3.1 New Password Security Configuration and Display

92 Copyright© 2005 Avaya Inc. All rights reserved 92 Integrated Management Database 3.1 New Features: –Add New Element Type for S8400 –Support for MSA (configuration of LDAP over SSL for Modular Messaging) –Support for FPM (Permissions for Helpdesk and Assist Engine & Global Default for SNMP Access) –New VMM Element –Copy Element Function

93 Copyright© 2005 Avaya Inc. All rights reserved 93 Integrated Management Database 3.1 New S84XX Element Type

94 Copyright© 2005 Avaya Inc. All rights reserved 94 Integrated Management Database 3.1 Configuration of LDAP over SSL Used by MultiSite Administratio n to connect to Modular Messaging 3.0 or later

95 Copyright© 2005 Avaya Inc. All rights reserved 95 Integrated Management Database 3.1 Additional FPM roles –Helper –Assist Used by Fault and Performance Manager (FPM) to restrict access to the Troubleshooti ng functions: Helper and Assist

96 Copyright© 2005 Avaya Inc. All rights reserved 96 Integrated Management Database 3.1 New Copy Capability Retains Same Properties and Configuration as the Element Copied Need Unique Name, Product ID and IP address

97 Copyright© 2005 Avaya Inc. All rights reserved Integrated Management Offers Release 3.1

98 Copyright© 2005 Avaya Inc. All rights reserved 98 Integrated Management – v3.1 Structure (Same as v3.0) Shipped with qualifying CM sales: ASA, NM Console Provisioning Basic admin tools: ASA, VAM, VMM Trial Tools for administration of VoIP networks: NM Console, Provisioning ASA, VAM, VMM Trial VoIP network monitoring tools: VMM Multiple voice servers at multiple locations: FPM, MSA, PA Integrated Management EntitlementAdminEnterpriseMonitoring System Management

99 Copyright© 2005 Avaya Inc. All rights reserved 99 Integrated Management v3.1 - Offers Integrated Management Entitlement Offers Standard ASA VMM 90 Day Trial Enterprise NM Console, Provisioning ASA, VMM 90 day trial Administration Offers Basic Admin. ASA, VAM 1 License each VMM 90 day trial Campus Admin Unlimited ASA, VAM Single site VMM 90 day trial Corporate Admin Unlimited ASA, VAM No Restrictions VMM 90 day trial Enterprise Network Management Enterprise 1-5 Voice Sys. NM, Prov, ASA, VAM, VMM VMM 90 day trial System Management aka - Advanced 1-10 Voice Systems FPM, MSA, PA Voice Systems FPM, MSA, PA 51+ Voice Systems FPM, MSA, PA Monitoring Offers Standard Monitor VMM 2000 Endpoints Additional Licenses in Increments of 2000 Enterprise Monitoring NEW

100 Copyright© 2005 Avaya Inc. All rights reserved 100 Integrated Management 3.1 offers Four main Offers Administration tools –ASA, VAM, VMM (90 day trial) Enterprise Network Management –Network Management Console, PIM, Updt. Mgr., Cfg. Mgr. –ASA, VAM, VMM (90 day trial) System Management –MSA, FPM, IMD, Proxy Monitoring –VoIP Monitoring Manager (VMM)

101 Copyright© 2005 Avaya Inc. All rights reserved 101 Administration Tools offers Administration tools –Basic admin package 1 license each of ASA and VAM –Campus admin package unlimited licenses of ASA and VAM for use within a corporate campus –Enterprise admin package unlimited licenses of ASA and VAM for use in a country Entitlements – no changes Note: All offers include a 90 day trial of VMM

102 Copyright© 2005 Avaya Inc. All rights reserved 102 Enterprise Network Management v3.1offers Enterprise Entitlement – For qualifying CM sales –NMC, 1 license for ASA, VAM Enterprise Offer 1-5 CM - –Support for up to 1000 managed devices, up to 4000 un-managed devices (IP Phones) –NMC, 5 licenses for ASA VAM Enterprise Solaris - Requires HPOV –NMC, 5 licenses for ASA VAM All Enterprise offers Include –Upgrade offers from v3.0 Note: All offers include a 90 day trial of VMM

103 Copyright© 2005 Avaya Inc. All rights reserved 103 Monitoring v3.1 offers Basic Monitoring package – –VMM with a license for 2000 endpoints and 40 gateways Monitoring Additional licenses –Additional license for 2000 endpoints and 40 gateways Enterprise Monitoring –VMM with license for unlimited endpoints and gateways Note: VMM is licensed through RFA. All RFA rules apply NEW

104 Copyright© 2005 Avaya Inc. All rights reserved 104 System Management v3.1 offers Just the Linux server apps – –Fault and Performance Manager - Multi Site Administration –Proxy Agent and Integrated Management Database System Management 1-10 CM --- Upgrade from v3.0 System Management CM --- Upgrade from v3.0 System Management 51+ CM --- Upgrade from v3.0 The Special upgrade from v3.0 that includes all applications is Still available

105 Copyright© 2005 Avaya Inc. All rights reserved 105 Management Solutions Customized Management Solutions The Customized Management Solutions team will address customer’s expectations for managing our IP Telephony solutions. The Customized Management Solutions team has a global focus and engages in the following efforts: –Customer Training Tailored to meet individual customer training requirements –Each customer has focused hands on training on their equipment to better familiarize themselves with AIM capability –Customized to only focus on applications that the customer will be using Training can be on-site or via webex For details

106 Copyright© 2005 Avaya Inc. All rights reserved Thank you!


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