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VCricket Programme Volunteer Coordinator Training (2) 16 March 2011 Dartford 17 March 2011 Macknade 21 March 2011 Betteshanger 22 March 2011 Staplehurst.

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Presentation on theme: "VCricket Programme Volunteer Coordinator Training (2) 16 March 2011 Dartford 17 March 2011 Macknade 21 March 2011 Betteshanger 22 March 2011 Staplehurst."— Presentation transcript:

1 vCricket Programme Volunteer Coordinator Training (2) 16 March 2011 Dartford 17 March 2011 Macknade 21 March 2011 Betteshanger 22 March 2011 Staplehurst

2 Regional vCricket Manager: Chris Lock e: Tel: 07776 Kent vCricket Coordinator: Andy Pye e: Tel: 07808 Kent Cricket Development Team see: *Mid & East KentClair Gould 07515 051999 *West & Met KentAndy Griffiths 07515 051200

3 WORKSHOP (1) OUTCOMES By the end of this workshop we summarised: 1.What vCricket is 2.The role of the Club Volunteer Coordinator 3.How to identify the volunteering needs in your club 4.How to recruit, retain and reward volunteers 5.What support is available to you 6.Guidance on funding schemes to support your club

4 The vCricket Programme Aims to introduce young people (16 to 25) to cricket Offer broad range of volunteering opportunities Sustainable programmes for both volunteers and clubs.



7 vCRICKET AWARDS SCHEME 25 hours: receive a certificate from the ECB and a vCricket polo shirt. 50 hours: receive a certificate from the ECB and a vCricket hooded top. 100 hours: receive a personal letter of recognition from the ECB’s Head of vCricket, and a limited edition ECB silver pin badge.

8 Why Volunteer (16 to 25 year olds) Among 200 of the UK leading businesses: 73 per cent of employers would employ a candidate with volunteer experience over one without 94 per cent of employers believe that volunteering can add to skills 58 per cent say that voluntary work experience can actually be more valuable than experience gained in paid employment Source – Time bank / Reed executive

9 Step into Sport STEP ON (11 to 14 years) During PE lessons students are introduced to sports leadership and volunteering. They learn how to plan and manage their own sports season. STEP IN (14 to 16 years) Young people are slightly older and therefore more confident in taking a lead. Through volunteering they learn the skills to manage and support school-based sporting events. STEP OUT (16 to 19 years) Young people learn how to move from school-based to community-based volunteering. Our Leadership Academies (14-19) provide the opportunity to refine and develop volunteering skills and experiences. You must be in full time education You must be between 14 - 19 years old You need to an email address and to gain approval from your school mentor Dependant on your age, you may need to acquire parental consent

10 Recruit Volunteers ExternalInternal Complete Registration Form Work and Maintain Log Book Send in Claim Slip REWARDS (16-25 year-olds)

11 What do to NOW and NEXT NOW –Download the Powerpoint and follow the links –Appoint a Club Volunteer Coordinator –Identify existing and potential volunteers –Obtain Log Books for 16 to 25 year olds (now on PDF) –Register 16 to 25 year-olds with us (being reviewed) NEXT –Hours volunteered since the start of 2010 season can be logged –We will train Club Volunteer Coordinators in 2011


13 VOLUNTEER CO-ORDINATOR ROLE Activity One If your club has a VC, describe the tasks he or she carries out,. If your club doesn’t have one, describe the tasks the VC could be responsible for. What do you see as being the key parts of the role of Club Volunteer Coordinator? What skills and character traits would a good V-C exhibit?

14 Identify volunteer roles in the club Match volunteers to roles Identify gaps Be innovative in recruiting new volunteers – from inside and outside the club Welcome all new volunteers to the club Identify training needs to support volunteers Offer recognition and rewards to volunteers Be the point of contact for new volunteers Help maintain volunteers’ enthusiasm by creating new opportunities

15 WHAT: Create a more robust and sustainable club HOW: Spread the club workload across a broad range of people Do a ‘stock take’ of existing volunteers Maintain a coordinated approach to volunteering Increase the number of people volunteering Motivate and support volunteers CLUB VOLUNTEER CO-ORDINATOR

16 Who are Volunteer Coordinators? Someone who has been involved in the club for many years? Knows a lot of people in and around the club Some clubs have recruited new volunteers and parents to take on the role Many clubs will feel they do not have enough volunteers to “spare” one to coordinate all the others. However, clubs with a VC now see a great benefit from such an appointment. May be limited to junior section, or across club as a whole


18 Effective Communication If you are involved in the organisation of sport in any way, you will need to communicate with many people. The 'Effective Communication' Quick Guide provides useful ideas and tools It covers the following topics: communication using plain English body language listening questioning presentations reports letters and memos using media aids meetings difficult people

19 Volunteers and Expenses Volunteers willingly give their time and effort without any financial reward Some volunteers receive repayment of expenses In kind repayment, such as free subscriptions, free entry into social functions etc Workers who receive an honorarium are not volunteers

20 WHAT ARE THE VOLUNTEERING NEEDS IN YOUR CLUB? All clubs need more volunteers Take systematic approach to identifying shortages “If you want something doing, ask a busy person” make sure this is not the culture within the club Identify what volunteers are needed for particular roles within the club Relate planning to the club development plan

21 Activity Two *Draw a diagram of the volunteer roles within your club, showing where the VC fits into it, who he/she reports to and how often Identify tasks that must be completed to meet the needs of the club development plan (eg develop promotional material to promote the junior section of the club) Identify the roles you have most difficulty in filling to realise the tasks identified above (eg marketing and promotions officer).


23 Activity Three – skills and competences Take an example role and complete the forms provided

24 Cricket Club Coaching Coordinator Cricket Club Development Manager 425.doc CLUB WELFARE OFFICER – JOB DESCRIPTION Horowhenua-Kapiti Cricket Association (New Zealand) Cricket Committee Summary Job Descriptions Rainham CC - Fixture Secretary Role Description %20.doc Windsor Cricket Club - Colts Manager Cambourne Cricket Club Sources of Job Descriptions

25 Cambourne Cricket Club From Cambridge follow signs to A428 (Bedford) Sources of Job Descriptions POSITIONJOB DESCRIPTION Chairpersonccc_jdChair.doc Secretaryccc_jdSec.doc Treasurerccc_jdTreas.doc Club Captainccc_jdCapt.doc Fixtures Secretaryccc_jdFixSec.doc Development Managerccc_jdDevMan.doc Head Coachccc_jdHeadCoach.doc Parent ’ s Representativeccc_jdParent.doc Junior ’ s Representativeccc_jdJunior.doc Fund Raiserccc_jdFund.doc Youth Team Coordinatorccc_jdYouth.doc Social Secretaryccc_jdSocSec.doc Welfare Officerccc_jdWelfare.doc

26 Activity Four – Why do you volunteer in sport? SatisfactionGain ExperienceOwn interests A need in the communityMeet new peopleMake new friends Learn new skillsGain recognition/rewardsWant a challenge RespectFor funGain a pastime Spare time availableInteraction with othersPut something back Enthusiasm for the sportTo feel part of the clubFurther career prospects Provide opportunitiesHelp othersFor enjoyment Improve the clubConnected to paid work Availability as a parent/guardian Maintain involvement after playing Natural progression of increasing involvement

27 Activity Five *Using the scenarios on the handout, identify the issues for the VC to address and then describe how to address them.


29 Reasons to Volunteer Young volunteers need to:- enhance their CV or a university application develop new skills meet people socially Older volunteers may want to:- “give something back” to their club develop interests after retirement

30 Activity Six What are the benefits to the club of having young volunteers in your club? What are the benefits to young people of having young volunteers in your club? Are there any challenges?

31 Benefits for young people Using and developing new skills (eg communication) Gaining qualifications and adding to records of achievement Support for future employment Building confidence and teamwork skills Having fun Feeling a sense of achievement Receiving recognition for their efforts Improving their job prospects

32 Benefits for the club New ideas Keep young players in the sport at a critical age Enthusing a new generation of volunteers Bridge the generation gap between adults and young people Young people bring in other young people Build partnerships with local schools, colleges and country sport partnerships.

33 Challenges of having young players in the club???

34 Activity Seven – High Quality Opportunities for Young People Running the club Marketing and promotion Assisting with coaching activities Officiating matches or competitions

35 Running the Club Organise a competition, tournament or festival Register players Identify other people’s skills to assist the club Find information about funding or national sport programmes to assist the club Promote appositive image of the club externally

36 Marketing and promotion Design and maintain the club website Write articles or take photographs for the local newspaper Produce a club newsletter, programme or poster Design club merchandise

37 Assisting with coaching activities Help in after-school sessions Promote the good conduct of participants Prepare and deliver supervised warm-up and cool-down activities Prepare and deliver supervised skills sessions Film and analyse sessions and matches

38 Officiating at matches or competitions Understand and promote safety and fair play Learn and provide basic first aid Referee, assistant referee or score at matches and events Support senior officials at major events

39 Players ex-Players Parents Play-Cricket (Kent Pilot) Volunteers Inside Club

40 HOW: Ask members and parents to complete a volunteering profile form, to find out about their skills and interests. Write a club information leaflet explaining the roles. Think about role sharing. Recruit roles on short term agreements. Hold an annual recruitment fair or event when people can come and try new things (scoring, helping behind the bar, the website) Publish a Club Directory

41 County Sports Partnership Volunteer Centres/ vInspired (vCricket web site) Schools, Colleges, Universities Local Voluntary Groups Job Centre Plus External Volunteers Advertise, even for free?? Google Places Greenwich Gateway

42 Volunteering England Volunteer Centres in Kent Ashford Bromley Canterbury & Herne Bay Dartford Dover Faversham Gillingham Gravesham Maidstone Malling Rochester Sevenoaks Shepway Swale Sheppey Swanley Tenterden Thanet Tonbridge Tunbridge Wells Whitstable Games-Inspired Volunteering VE project webpages with additional resources including case studies of Games inspired organisations, and a funding guide Details of the 133 Olympic and Paralympic training camps based in the South East (may give additional ideas for Games inspired opportunities Information on how voluntary organisations can join the 2012 Games Inspired programme, accrediting their projects with the use of official Olympic branding

43 Colleges with Construction Education Departments Thanet College Bromley College Mid Kent College Kent College Canterbury North West Kent College - Gravesend Campus Hadlow College Bethany School West Kent College - Tonbridge/Tunbridge Wells Ashford School Sir Roger Manwood's Grammar School Sevenoaks School Sheppey College Adult Education College for Bexley The Brewood Education Centre Bradfields Further Education Centre University of Greenwich – Medway Campus

44 Do-it was launched in 2001 with the first national database of volunteering opportunities in the UK. Do-it is part of the registered charity YouthNet, a non-profit-making organisation. They make a small charge to organisations registering their opportunities. Posting opportunities The majority of opportunities on Do-it come from local Volunteer Centres in England. These organisations have been provided with hardware, software and training so that they can upload their vacancies onto the do-it database. In addition, some national organisations post their opportunities directly on to Local organisations in England, recruiting volunteers in a specific geographic area, should get in touch with their local Volunteer Centre (VC) who will post opportunities on their behalf.

45 Other organisations worth checking out NameTelephoneWebsite Volunteering England0845 305 Community Service Volunteers0207 278 Criminal Records Bureau (CRB)0870 9090 Do-It Org0207 226 ProHelp020 7566 Reach0207 582 Timebank0845 456 National Governing Body and County Sports Information Commissioner’s Office (for Data Protection)08456

46 Why Retain Volunteers? It is important that your Volunteer Coordinator and all your members understand the importance of retaining volunteers. Points to consider include: 1.Recruiting new volunteers is costly and time-consuming 2.The experience of your current volunteers is invaluable 3.The club may have invested time, skills and training in the development of volunteers 4.Retaining ensures that the continuity of the club ethos is maintained 5.The loyalty of the volunteers is vital to the club, especially during difficult or busy periods.

47 Retaining and developing Sound induction Set standards Club Handbook Offering support Delegating responsibility Training and development Gaining professional expertise in the local business network Listening

48 Sound induction Simple reader-friendly information pack – NGB templates? Copy of role outline Points of contact Contact telephone, plus email and postal addresses Details of allowable expenses and how to claim them Overview of organisation – its management structure Summary of the development plan Note: provide this for existing club members too.

49 Set standards A commitment to do the role they have taken on and to let somebody know if they cannot meet that commitment The extent and limits of their responsibility Child protection policies and the club’s good practice guidelines for working with children Working relationships with others The general club policies and procedures, which may be part of the club handbook and may be used for players as well. Note: Club Handbook

50 Offering support - for when things don’t go strictly to plan Shadows, buddies and mentors Buddy – someone who has done the role before and can offer guidance Mentor – Someone who can provide feedback as the new volunteer gets to grips with the role Shadow – working with immediate predecessor before taking over What skills are needed to be a mentor or buddy? Delegating responsibility Avoid duplication and gaps Value people’s time – arrange meetings to suit Teamwork – small working teams Volunteers need to feel free to take time out when necessary without letting the club down

51 Listening How do you feel things are going? Which aspects of the role do you enjoy and which do you like least? Are you getting what you wanted out of volunteering? Are you managing to do the role within the time you have to give? Does the role outline need changing? Any ideas for working smarter, not harder? What other roles might you like to take on in the future? Note: Team meetings are a good way to show you are listening, as an alternative to talking to volunteers on a one-to-one basis.

52 Training and development Not just formal courses Buddy systems, mentoring, in-role coaching Use NGB websites Learning from somebody with specialist experience Gaining professional advice from local authority sports development unit, CSP, local volunteer centre Running sports workshops and further running sports resources, such as Top Tips and Quick Guides Gaining professional expertise in the local business network Speaking to people in other sports clubs DIY workshops within the club

53 HOW WILL YOU TRAIN VOLUNTEERS? Cricket-Specific Not Cricket-Specific

54 KCB Support Services Coach Education Umpiring/Scoring Groundsman’s Courses

55 Training in the “Non-Cricket-Specific” Local Authority Courses (may be free) Evening Classes On-the-job training BT and NatWest – courses and work experience

56 Training in the “Non-Cricket-Specific” business skills marketing accountancy IT packages such as Microsoft Office accountancy software creative software e-commerce internet marketing first aid health and safety food hygiene

57 RETAINING AND REWARDING What keeps people volunteering? How do you currently reward your volunteers? What else could you do?

58 Early enthusiasm can wear off once the novelty has worn off and the hard work or unforeseen challenges begin to set in

59 Activity Eight - Recognising and rewarding There are many ways volunteers can be recognised and rewarded

60 Motivating Volunteers – the most common ways AltruisticNo CostMinimal CostIn-kind supportOrganised Activity Sharing knowledgePeople thank meMy expenses are paidI receive discounts/vouchers Through informal awards Personal satisfactionMake sure volunteering is mutually beneficial Life membership at club Step into Sport volunteer award Through formal awards (eg OSCAs) Improvement to local environment Receive gifts Observing success Receive a certificate Making children smile/enjoy sports Self-appraisal Innovative Rewards Pay for relevant skills and training events Award free membership fees, tickets or club merchandise Have a party Ensure their ideas are listened to, and acted on Smile and call them by name! Write references for them (if asked) quickly and efficiently Ensure the management of their role and tasks is good Introduce long service awards Give kit or badges where this helps to perform their role

61 RecogniseReward Verbal (thank you)Duke of Edinburgh (14 to 25) Thank-you lettersvCricket (16 to 25) Annual awards Priority tickets Recognition of SIS award-winnersActivepassport Life membershipStep into Sport Volunteer Passport Social events for volunteers? Gift items – goodie bags, sweatshirts Raise the status of the volunteering processExpenses OSCAs Regular feature in newsletter/website Features in local newspaper Nominations for external awards Innovative Rewards Alton Tower / Cinema tickets etc for over 100 hours Invitation to CPD event – week work with County Ground/Board Coaching – UKCC 1, UKCC 2 – paid for if they reach 100 hours by CCB 100 hours – people go into a prize draw

62 NatWest OSCAs Outstanding Service to Cricket Awards Behind the Scenes Building Partnerships Leagues and Boards Lifetime Achiever NatWest CricketForce Officiating – Umpires and Scorers Young Volunteer


64 Regional vCricket Manager: Chris Lock e: Tel: 07776 Kent vCricket Coordinator: Andy Pye e: Tel: 07808 Roll-out through District Development Groups (Kent Pilot) Kent Cricket Development Team see: *Mid & East KentClair Gould 07515 051999 *West & Met KentAndy Griffiths 07515 051200

65 In your club and based on what you now know, consider what you can do to build the volunteer workforce. Be clear on what you can do tomorrow first.

66 vCricket Programme Volunteer Coordinator Training (2) THE END - QUESTIONS

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