4About Xorcom Developer & Manufacturer of IP PBX systems since 2004 Offer wide and flexible range of telephony solutionsWorked in global markets from day oneDistributed in six continentsGlobal Headquarters in Misgav IsraelUS Headquarters in Phoenix ArizonaConstant steady growth4
6What we do that others don’t…. No per user license fees for core PBX applicationsVoic to ; Fax to ; Voice Conference Rooms; Web based Operator Panel; Powerful User Interface; Call Recording; Call Barge; Call Barge & Whisper and much more!Can work with virtually any SIP standard IP Endpoints such as IP Phones & softphones etc…Powerful Call Center solution for small to mid-size call centers with no per agent fees!6
7What we do that others don’t…. Award Winning True Redundancy Solution That Can Manage Multiple Telephony InterfacesThe Most Cost Effective Commercially Supported Hot Failover Solution for IP PBX’s in the World!!!7
12Astribank Overview Direct USB connection to your PBX server Drivers are native in the software!!!Auto detection of analog/digital ports with Zaptel and DAHDI driversPeripheral device support (I/O ports)All units are Twinstar readyAstribankUSB
13FXO + Digital Ports Up to 32 FXO ports Up to 4 E1/T1 PRI ports Up to 4 E1 R2 portsUp to 8 BRI portsPSTNAstribankUSB
15Multiple AstribanksConnect multiple Astribanks to your Asterisk ServerUp to 32 FXS Ports Per AstribankYou can mix FXO and PRI Modules as well!!!Xorcom manufactures a 16 Port USB Hub with Redundant Power Supplies for Astribank16 PortUSB HubUSB Cables
17XPP: Unique Selling Points High speed 480 Mbit/s USB2 connectivitySupports very high densitiesCan manage up to: 2,400 Simultaneous callsFull support for fax and modemsModular and scalableAdditional ports are ‘hot pluggable’Upgrade PRI Ports with aLicense Key!The USB 2.0 interface provides a theoretical speed of 480,000,000 bits per second. A typical uncompressed phone conversation uses about 64,000 bits per second per direction, plus some overhead; in total less than 200,000 bits per second per phone call is used. Thus, the theoretical concurrent number of conversations that the USB 2.0 interface can handle is 480,000,000 divided by 200,000: roughly 2,400 calls for a single USB 2.0 port.
18XORCOM IP-PBX PRODUCT LINES Three lines to meet requirements ofdifferent sized businesses
19Xorcom IP-PBX Product Lines XR1000 – up to 30 usersConcurrent Calls: 10XR2000 – up to 200 usersConcurrent Calls: 45XR3000 – up to 1000 usersConcurrent Calls: 300
21Purpose Built Telecom Appliance Xorcom’s line of Appliance/Servers are made to do one thing and one thing only…Run your PBX!Multiple telecom applications…One ServerCall Recording; Conference Bridges; Unified MessagingXorcom enhances IP PBX Applications because our Appliance/Servers are load tested in order to remove the guess work for performanceMost Resellers/Customers purchase high performance processors, huge HDD and way too much RAM just because they think it’s the right thing to do!
22IP-PBX optimized for SOHO Stand-alone IP-PBX XR1000: OverviewIP-PBX optimized for SOHOStand-alone IP-PBXUp to 16 ports (Analog Phones/Phone Lines)Peripheral device support (I/O ports)Up to 10 concurrent callsUp to 30 users (SIP)Remote accessGreat for small or remote officesConnect over the Internet or WAN to corporate HQXR1000
23Leading-Edge IP-PBX for SMB Stand-alone Asterisk-based IP-PBX XR2000: OverviewLeading-Edge IP-PBX for SMBStand-alone Asterisk-based IP-PBXUp to 45 concurrent SIP callsUp to 200 usersRemote accessRAID1 Standard(dual HDD redundancy)Peripheral device support (I/O ports)Dual Ethernet Ports: 10/100 & 10/100/1000XR2000
24Extensions Analog IP Total (mixed) Up to 32 internal analog extensions Up to 4 additional analog Astribank unitsMax. total – 160 analog extensionsIPUp to 200 SIPUp to 200 IAXTotal (mixed)Up to 200 usersLANXR2000
25Supports Existing Infrastructure USBHubXR2000Astribank Channel Banks (up to 4)XR2000 supports up to 160 analog extensions with add-on Astribank units
26Stand-alone enterprise-grade Asterisk-based IP-PBX XR3000: OverviewStand-alone enterprise-grade Asterisk-based IP-PBXUp to 300 concurrent callsUp to 1,000 usersRemote AccessRAID1 Standard (dual HDD redundancy)Peripheral device support (I/O ports)Dual Ethernet Ports: 10/100/1000 Standard + 10/100/1000 OptionalXR3000
27Astribank Channel Banks (up to 16) High Density16 Port USB Hubwith RedundantPower SuppliesXR3000Astribank Channel Banks (up to 16)
29TWINSTAR™Award Winning True Redundancy Solution That Can Manage Multiple Telephony InterfacesThe Most Cost Effective Commercially Supported Hot Failover Solution for IP PBX’s in the World!!!
30High Availability Solution Provides full redundancy for a complete PBX system, including telephony interfacesQuick and automatic failover process keeps downtime to an absolute minimumAuto detection of server failure & switch to backup serverFirmware-based switching mechanism is not network-dependentSolution components:Two Xorcom IP PBX units with identical configurationsXorcom Astribank channel bank(s) with dual USB portsXPP Technology
31Initial Setup: Identical Servers Two Xorcom servers + dual-USB AstribankXorcom server (primary)Xorcom server (backup)USBUSBIP NetworkLAN/WANAstribank (front panel) USB-connected channel bank providingT1, Analog Phone Linesand Analog ExtensionsSIP TrunkingIP PhonesAnalog Phones
32Standard Operation: Primary Active Two Xorcom servers + dual-USB AstribankXorcom server (primary)Xorcom server (backup)USBUSBIP NetworkLAN/WANAstribank (rear panel) USB-connected channel bank providingT1, Analog Phone Linesand Analog ExtensionsSIP TrunkingIP PhonesAnalog Phones
33If the Primary Server Fails… Server FailureXorcom server (primary)Xorcom server (backup)USBUSBIP NetworkLAN/WANAstribank (rear panel) USB-connected channel bank providingT1, Analog Phone Linesand Analog ExtensionsSIP TrunkingIP PhonesAnalog Phones
34…the Backup Server is Activated Backup Server: Everything Transfers over Including IP Phones, Phone Lines & SIP TrunksSwitch Changes to Backup ServerXorcom server (primary)Xorcom server (backup)USBUSBIP NetworkLAN/WANIP PhonesAstribank (rear panel) USB-connected channel bank providingT1, Analog Phone Linesand Analog ExtensionsSIP TrunkingAnalog Phones
75Call Center Reporting Software ccQstatsCall Center Reporting Software
76IP PBX Call Center Features Queue OptionsAgent Call AnnouncementAnnouncement to AgentJoin AnnouncementAnnouncement to CallerMessage On Hold by QueueRinging Instead of MoHMaximum Wait TimeMaximum CallersRing StrategyRing All; Round Robin; Least Amount of Calls; Random; Round Robin w/MemoryWrap-up TimerCall RecordingAgent Event RecordingQueue PriorityCustomer Care Callback (Option)Caller Position AnnouncementsFrequencyAnnounce PositionsAnnounce Average Hold TimePeriodic AnnouncementsOption to have caller press a key and exit the queueCan be sent to:Customer Care CallbackVoicAlternate Answer PointFailover DestinationIf Maximum Wait Time or Maximum Callers intervals are reached, define destination where the call should be transferred* Items in blue are normally optional for other Call Center software packages