1. 2012-13 SHIP Grant Kickoff

2. Data Drives Improvement 2012-13 SHIP Grant Kickoff

3. VBP Tools & Resources Learning Objectives : Participant will be able to identify resources available to specific best practices Participant will be able to locate SHIP resources on the HTH website Participant will be able to name one certified vendor 2012-13 SHIP Grant Kickoff

4. VBP Tools & Resources Data : What data do you collect? (priorities) What do you do with it? (trending, engagement) Who sees it? (transparency, accountability, ownership) Where do you keep the data? (accessibility) 2012-13 SHIP Grant Kickoff

5. VBP Tools & Resources Culture of High Performing Hospitals: Educated staff that perform to high service levels & standards Dedication to identifying and participating in PI initiatives Culture of accountability Engaged employees and Medical Staff Leadership visibility and supportive in nature Culture of transparency 2012-13 SHIP Grant Kickoff

6. VBP Tools & Resources Culture of High Performing Hospitals: Educated staff that perform to high service levels & standards  HTHU – 10 seats HCAHPS courses VBP course  Site visits by HTH staff 2012-13 SHIP Grant Kickoff

7. VBP Tools & Resources Culture of High Performing Hospitals: Dedication to identifying and participating in PI initiatives  Quality dashboard  VBP calculator 2012-13 SHIP Grant Kickoff

8. VBP Tools & Resources Culture of High Performing Hospitals: Culture of accountability  HTHU  Dashboard  Calculator  Rounding 2012-13 SHIP Grant Kickoff

9. VBP Tools & Resources Culture of High Performing Hospitals: Engaged employees and Medical Staff  VBP calculator  Dashboard  HCAHPS data (certified vendor) 2012-13 SHIP Grant Kickoff

10. VBP Tools & Resources Culture of High Performing Hospitals: Culture of transparency  Posting results  Dashboard 2012-13 SHIP Grant Kickoff

11. VBP Tools & Resources Your HTH Team : Jimmy Lewis - CEO Kathy Whitmire – Managing Director Lou Semrad – Clinical Services Kristy Thompson – Hometown Health University 2012-13 SHIP Grant Kickoff