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A Personal Development Program

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1 A Personal Development Program
Take Charge! A Personal Development Program Facilitated by MOHD RIZAL HASSAN

2 Facilitator’s Personal Profile
Rizal graduated from the International Islamic University, Malaysia in BHSc. in English Language and Literature in He began his career in the Human Resource Department of Kinta Kellas Plc, a wholly owned subsidiary of the Renong Group of Companies. After 7 years with the Group, he became a Consultant with Focus Learning Corporation Sdn Bhd and stayed with them for about 1.5 years. He was later then employed by Gamuda Bhd as a Learning Facilitator for 2 years. He is today the Founder, International NLP Master Learning Facilitator, NLP Master Coach & Master Hypnotherapist of Take Charge Sdn Bhd. Past Experience Rizal has a strong foundation in Human Resources specializing in Recruitment, Industrial Relations, Employee Relations and Training Administration. He has had a direct role in setting up (plan, design competency-based training programs and administer) the Renong Assessment Center (EXCEL – Executive Competency Enrichment & Learning program). Present Specialization Rizal develops and conducts training programs on the topics of personal development, motivation, customer service, communication, sales techniques and team building. All these programs incorporate Neuro Linguistic Programming (NLP), practical tools and fun experiential learning. Rizal also conducts NLP Workshops. Rizal is also a certified NLP Coach. He advises, guides and coaches many people through a whole range of issues, such as business, relationships, motivation, communication skills and career advancement. Proud Achievements Rizal presented an academic paper entitled “Take Charge! Of Your Teaching Methodologies: Tips from A Professional Facilitator” at the National Conference on Skills & Competencies in Education organized by Universiti Sains Malaysia on November 2005. On 4 August 2006, Rizal conducted his renown “Take Charge!” program to an audience of 4000 Universiti Malaysia Sabah (UMS) 1st Year students. On the very next day (5 August 2006), Rizal repeated that feat to another 4000 UMS students, this time students from Year 2, 3 and 4. Professional Qualifications & Associations Rizal is presently a qualified NLP Practitioner and an NLP Coach. He is certified by The International NLP Trainers Association (INLPTA) as a Certified Practitioner of the Art and Science of Neuro Lingusitic Programming. Rizal is also a Certified Master Hypnotherapist certified by The International Association of Counselors & Therapists (IACT). He is a Professional Member of the Malaysian Association of Professional Speakers (MAPS) and carries the title Malaysian Speaking Professional or MSP. He is also a Member of the International Association of Facilitators (IAF).

3 Program Outline Notes: PROGRAM CONTENT PAGE NO. Course Objectives 4
Take Charge! of Myself 5-11 Take Charge! of My Communication 12-13 Take Charge! of My Team 14-18 Take Charge! of My World 19-21 My Actionable Plans 22-23 Take time to work, it is the price of success. Take time to think, it is the source of power. Take time to play, it is the secret of perpetual youth. Take time to read, it is the foundation of wisdom. Take time to be friendly, it is the road to happiness. Take time to love and be loved, it is privilege of God. Take time to share, life is too short to be selfish. Take time to laugh, for laughter is the music of the soul. Morning Session Afternoon Session • Program Introduction • Take Charge! of Myself • Take Charge! of My Team Tea Break • Take Charge! of My Communication • Take Charge! of My World • My Actionable Plans Notes:

4 At the end of the course, you will be able to:
Program Objectives At the end of the course, you will be able to: • Gauge how important you take your life, personal and as a student, how much potential you have. • Build a mindset of improving Quality of your Life, both personal and at the University/School. • Polish your view of the world by not taking things for granted. • Equip yourself with a toolset of building rapport, effective listening, etc. • Apply proven techniques in being responsible for the happenings around you. • Achieve personal excellence by understanding and working with the people around you. • Embark on a plan of action to immediately improve the Quality of YOUR LIFE.


6 Realizing Your Potential
Say what you want when you have the time, because tomorrow maybe one day late. Our deepest regrets are words unsaid and things undone. Business is a lot like tennis – those who don’t serve well end up losing. An expert is someone who knows some of the worst mistakes that can be made in his subject and how to avoid them. Notes:

7 Old House – New House Some people dream of success, while others wake up and work hard at it. It’s better to regret something you have done, than to regret something you haven’t done. To fear the worst often cures the worse (William Shakespeare) Most of what we do in a day is fairly routine. And because it becomes routine, we have become comfortable with our surroundings and often resist to any form of change. Routine is your “Old House”. However, to improve in life, one must change because to improve is to change from one state to better state. The desire to change begins with having clear goals. If the goals are clear, the desire and motivation to achieve those goals would be heightened. Change is your “New House”. Change is scary and frightening when one doesn’t know what is in store at the end of the road. Change can be exciting when one anticipates clearly what awaits them when they reach their goal. Hence, by making your outcomes or goals crystal clear, i.e. by knowing what you want, you will be able to obtain the drive (motivation) to achieve your goals.

8 CHOICE CHANCE Every Moment is A …………………………. Choice Vs Chance
Excellence is never an accident. (Derric Johnson) People are always blaming circumstances for what they are. I don’t believe in circumstances. The people who get on this world are the people who get up and look for the circumstances they want, and if they can’t find them, make them. (George Bernard Shaw) You may be disappointed if you fail, but you are doomed if you don’t try. CHOICE CHANCE Every Moment is A …………………………. ‘Success’ has different meanings to different people. Some define ‘success’ as being rich. There are some people who refer to success based on how high up they are in the social ladder. Some others refer to success to the ability to balance life between the Present and the Hereafter. WhateveR the definition, everybody agrees that success can only be achieve by making the right CHOICES. Why leave your life to chance and probabilities when you can always do something about it? So CHOOSE! Make your CHOICE! TAKE CHARGE OF YOUR LIFE!

9 Every problem has a ………………….... Every solution begins with …...….!
Solving Problems Crisis doesn’t develop character; crisis reveals character. Learn from yesterday, live for tomorrow. The important thing is not to stop questioning. (Albert Einstein) Failure is the opportunity to begin again, more intelligently. Every problem has a ………………….... Every solution begins with …...….!

10 Excellent Best Good Going For Excellence
It does not matter how slowly you go, so long as you do not stop. (Confucius) An experience is never a failure because it always serves to show something. (Thomas Alva Edison) All things are impossible as long as they seem so... Best Good “If ________ is Possible, Then _____ is Not Enough” Notes:

Goals must be clear and in detail. If our goals are not clear and in detail, how would we know we are heading the right way (towards achieving our goals)? Writing down our goals is the first step towards achieving them. We must be able to see what we want, and see them clearly, only then will we be able to take appropriate action towards achieving them. If we cannot express our goals in writing, draw or use pictures cut out from magazines, newspapers, etc. The point is, these goals must be clear. When our goals are clear, we will do anything and everything to achieve them. The clearer it becomes, the more motivated we are to achieve it.


13 The Meaning of Your Communication
Building Rapport The Meaning of Your Communication Is The Response You Get. S A L M M E S R A The Heart of Good Communication Know what you want, your goal or outcome in any situation, so there is a purpose to the communication. Be alert to the responses you are getting. Keep your attention outwards to see, hear and feel how the other people are responding. Have the flexibility to keep changing what you do or say until you get what you want. (this is different than doing the same thing – and when it does not work, doing it harder)


15 TEAM ........................................ DEPENDS ON INDIVIDUAL
The Individual Vs Team There is nothing impossible to him who will try. (Alexander the Great) A human life is a single in the alphabet. It can be meaningless. Or it can be part of a great meaning. (NY Herald Tribune) An investment in knowledge pays the best interest. (Benjamin Franklin) TEAM DEPENDS ON INDIVIDUAL Notes:

16 The Individual Vs Team TEAM GIVES MORE THAN INDIVIDUAL Choose a job you love and you will never have to work a day in your life. (Confucius) There is no failure except in no longer trying. (Elbert Hubbard) There are four things that cannot remain hidden for long: knowledge, stupidity, wealth & poverty. Notes:

17 FINGER POINTING ......................... TEAM SPIRIT
The Meaning of “BEING IN A TEAM” FINGER POINTING TEAM SPIRIT We see what we know. All rivers run into the sea, but the sea does not overflow. It is much easier to be critical than to be correct. (Benjamin Disraeli) Dealing With Team Initiated Conflicts Be team oriented – it’s never YOU but WE Be positive Focus on behaviour not the person Focus on opportunities Be specific Be cooperative Be encouraging

18 TEAM ACHIEVES NEW ........................ THROUGH INDIVIDUAL
Working As A Team A well-run restaurant is like a winning baseball team. It makes the most of every crew member’s talent and takes advantage of every split-second opportunity to speed up service (ray Kroc, Founder of McDonald’s). Winners make goals; losers make excuses. He who would eat the fruit must climb the tree. TEAM ACHIEVES NEW THROUGH INDIVIDUAL Notes:


20 Study & Learn Notes: LIVE

21 ZALIM people always __________________________
Doing Ehsan (Charity) Notes: Work Done Expected ZALIM people always __________________________ EHSAN people always __________________________ (WHAT EHSAN CAN YOU DO AT THE HOSTEL & IN CLASS?)


23 My Actionable Plans What 3 Learning Points which made the most impact for me in this program? __________________________ What changes in myself do I want to make with reference to the learning above?

24 CARI SIAPA 1. Has done some part-time work before. 2. Has never been to Sarawak. 3. Birthday is in the month of _______ or __________ 4. Doesn’t eat durians. 5. Owns a Motorola handphone. 6. Is wearing a watch today. 7. Is the eldest child in the family. 8. Is wearing red today. 9. Loves drinking coffee. 10. Doesn't like to go for training.

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