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The Aloha TableService Solution Insert Customer Name Insert Channel Partner Information Here (Logo, Presenter, etc.)

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Presentation on theme: "The Aloha TableService Solution Insert Customer Name Insert Channel Partner Information Here (Logo, Presenter, etc.)"— Presentation transcript:

1 The Aloha TableService Solution Insert Customer Name Insert Channel Partner Information Here (Logo, Presenter, etc.)

2 Our Customers, Your Peers CorporateFranchise

3 High employee turnover Increasing complexity of operations Theft and shrink Food quality and safety Food cost OPERATIONAL PRESSURES Increased Competition Changing Consumer Preferences Convenience Health and wellness MARKET PRESSURES Restaurant Operator Speed of Service Customer Visits Sales per Visit Sales reporting SALES GROWTH Average CheckSame Store Sales Labor costs controls Food cost controls Data integrity/Security Store level P&L Exception-based analysis COST CONTROL Theft and WasteLabor/Sales The Aloha Technology Ownership Experience  Reliability  Ease of Use  Low Total Cost of Ownership  Unified Solution – End to end Implementation Support / Services Integration Custom Development Training Support & Maintenance Hardware Field Service Interfaces 3rd Party Back OfficeElectronic Payments AuthorizationAccounting/GL Above Store Configuration Management Price & Menu Configuration Screen Design Menu Scheduling Promotion Management Inventory Configuration Enterprise Reporting Inventory/Food Cost Management Back Office Labor Management Cash Management Hosting Hardware Consumer- Facing Solutions Electronic Payment Processing POS Delivery Kitchen Video Table Management Gift Cards Self Service Loyalty Programs Reservations Cashier/Server- Facing Solutions

4 Aloha TableService Solution Delivery & To-Go Gift Card Kitchen Video Loyalty Back Office Above Store Reporting Point-of-Sale Hardware

5 Aloha TableService Solution Easiest to use system Unified end-to-end solution Reliability and redundancy Why Buy Aloha? Superior return to service model Lowest total cost of ownership The Aloha TableService Solution

6 Aloha TableService Solution 40,000+ restaurant installations Highest customer satisfaction in the industry More Aloha trained servers than any other POS system Easiest to Use More than 125 restaurant installs per week Average training time is 1-2 hours, vs. 1-2 days The Aloha TableService Solution

7 Aloha TableService Solution Up to 5 year replacement warranty – fixed cost Whole unit replacement Best Reliability & Return to Service Model Advanced exchange next business day base level service Radiant auto loader (RAL) Refurbished units are better than original “like new” The Aloha TableService Solution

8 Aloha TableService Solution BOH server fail-over to FOH terminal Auto print re-routing to terminal on network failure Best Software Redundancy Master terminal and full network failure fault tolerance “Offline” credit card authorization Simple return to normal operation The Aloha TableService Solution

9 Aloha TableService Solution Better software support Lowest Total Cost of Ownership Best field services model Lower overall ongoing cost over 5-7 years Able to demonstrate overall value with TCO comparison The Aloha TableService Solution

10 Aloha TableService Solution Hardware Hardware maintenance Point-of-sale software Unified End-to-end Solution Back office Gift card, loyalty, kitchen, delivery and a variety of other modules and interfaces Above store reporting The Aloha TableService Solution

11 Aloha TableService Solution Delivery & To-Go Gift Card Kitchen Video Loyalty Back Office Enterprise Reporting Point of Sale Hardware

12 Aloha Point-of-Sale Fully redundant Easy to use On the fly FOH reporting Integrated credit card processing FEATURES Integrated employee performance measurement Best in industry check splitting, combining and settlement Point-of-Sale

13 Aloha Point-of-Sale Reduced training costs Increased speed of service and reduced order error Management and servers stay on the floor with customers BENEFITS Continued operations if a system failure occurs Point-of-Sale

14 Aloha eCard FEATURES Secure, turn-key solution Unlimited card types for special promotions Gift card balance printed on customer receipt Enterprise-wide reporting with scheduled reports deliver via Flexible configuration using Web-based “Wizards” Gift Card

15 Aloha eCard BENEFITS Drives revenue growth 85% redemption rate Drives new customer acquisition Increased security over paper gift certificates Can be sold by any server anytime Gift Card

16 Aloha eFrequency FEATURES Multiple plan types: item, point, frequency, dollar or random Flexible rewards: instant discounts, gift card credit and “bounce-back vouchers” Easy set-up at both POS site and corporate level Enterprise reporting options including customer history and management alerts Loyalty

17 Aloha eFrequency BENEFITS Stimulate repeat business Drive sales of high margin items Develop more effective target marketing programs Streamline loyalty program administration Mold customers into profit yielding members Loyalty

18 Aloha Kitchen Display System Enhanced order production mgmt through cook-time routing FEATURES Monitoring of key production metrics for improved ticket times Integrated manager alerts Advanced expediter functionality Easy to use and configurable reporting Kitchen Display System

19 Aloha Kitchen Display System Improved production efficiency Reduced supply cost with elimination of paper tickets BENEFITS Reduced counter clutter and equipment needs by eliminating kitchen printers Reduce kitchen staff training time Improve guest service by keeping servers and floor manager in the front of the house Kitchen Display System

20 Aloha Delivery Manage delivery/to-go drivers/servers Caller ID integration FEATURES POS-integrated delivery and to-go order management Maintains customer information and previous order Delivery/To-Go

21 Aloha Delivery Increase driver/server productivity with easy-to-use driver management functionality Save order entry time with auto- recognition of customer through caller ID BENEFITS Move easily from POS order entry to customer and delivery/to go screens Increase customer satisfaction and service level through customer and order history Delivery/To-Go

22 Aloha Inventory Control FEATURES Easy to use application interface Multi-unit capable Actual vs. theoretical cost Interfaces to GL applications Choice of costing methods Receiving by exception Multiple stocking locations Back office

23 Aloha Inventory Control BENEFITS Control product costs and increased profitability Reduce food and labor costs Reduce cost through process automation Control multiple operations with real time reporting and analysis Back office

24 Aloha Enterprise Real-time web-based reporting Real-time business alerts, based on desired thresholds Consolidated multi-store reporting with extensive drill- downs FEATURES Automated GL integration Accessible anytime, anywhere Above Store Reporting

25 Aloha Enterprise Always in-touch with alerts Significant time and labor cost savings through automation BENEFITS Allows proactive management of select controllables Improved management focus through custom report views Above Store Reporting

26 Radiant Hardware Bright 15-inch touch screen Widest range of CPU configurations available Up to eight powered serials ports Four USB ports One digital video port Two PS/2 ports Two dedicated cash drawer ports One PCI expansion slot FEATURES P1500 Series

27 Radiant Hardware High brightness 12-inch color display Biometric login Four powered serials ports Four USB 2.0 ports One DVI-I port Two PS/2 ports Two dedicated cash drawer ports One mini-PCI expansion slot FEATURES P1200 Series

28 Radiant Hardware S336 products offered in basic and advanced configurations S4500 products offered in secure or standard front panel All products include the same Intel long-life motherboard Products differ in CPU, hard-drive, network cards and case options FEATURES Back Office PC’s

29 Radiant Hardware Hardened design with solid state logic 10/100 Ethernet networking Compact LCD or CRT displays Hardened 16-button bump bar and support for local kitchen printers Intel® ARM CPU and Microsoft® Windows® CE LEDs for network, power and processor support FEATURES Kitchen Production System

30 Radiant Hardware Works seamlessly with the Aloha POS 4x20 back-lit LCD display Wall mounted installation with 10 Base–T networking Standard numeric keypad, biometric login, function keys for punch/meal/break in and out 80MHz RISC=based processor and Microsoft® Windows® CE 3.0 FEATURES Aloha Timeclock

31 Aloha TableService Solution Easiest to use system Unified end-to-end solution Reliability and redundancy Why Buy Aloha? Superior return to service model Lowest total cost of ownership The Aloha TableService Solution

32 Insert Customer Name Insert Channel Partner Information Here (Logo, Presenter, etc.)


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