Presentation on theme: "Learn how to leverage Westcon Services to drive net new Microsoft opportunities with your customers. Todd Juchem Microsoft Product Sales Manager."— Presentation transcript:
Learn how to leverage Westcon Services to drive net new Microsoft opportunities with your customers. Todd Juchem Microsoft Product Sales Manager
Agenda Review of the Microsoft Opportunity from the June 16 th Tele Track How Microsoft and Westcons Unified Communications Solutions Deliver You Net New Business Westcons Service Solutions Practice with Bryan Bayges, Director of Unified Communications at Westcon Wrap-Up and Call to Action Q&A
Microsoft Opportunities from Westcon InstantMessaging Mobility VoIPPBX/IP-PBXIntegrationCoexistence EmailVmailCalendaring Presence ConferencingCollaborationTeamWorkspaces EnterpriseValueAddedServices WANAccelerationQoS Load Balancing Secure Routing VoIP/SIPMessagingSecurity LCS 2005 OCS 2007 Exchange UM WAN Windows Server Hyper-V Applications Software plus Services DisasterRecovery SystemCenterManagement
Voice (Unified Messaging, Enhanced VoIP) UC Product Stack Building a Foundation Conferencing
Westcons Service Solutions Practice: Microsoft UC Solution Services Bryan Bayges Director of Unified Communications
Westcon Service Solutions for Microsoft Unified Communications Todays Unified Communications solutions are mission critical and involve complex integration of: Voice, Directory Services, E-mail, Local and Wide Area Networks, Security and Voice Messaging. Westcon Service Solutions (Managed Service Offerings) for Microsoft optimize your existing customers communications investments by integrating Microsoft Unified Communications and Exchange Messaging with existing and new IP telephone systems – (all models of legacy PBXs Avaya, Nortel, Cisco, NEC, Mitel, Siemens, and Fujitsu).
Westcon Group Enablement Westcon Service Solutions
Westcons Microsoft Solution Services Website is Now Live!!! Fantastic Opportunity to expand your business by providing Unified Communications solutions that drive business value Westcons Reseller Enablement Cycle Sales Enablement Professional Services Enablement Business Value and Solution Enablement Execution Enablement Services solution portfolio now on website: http://servicesolutions.westcon.com http://servicesolutions.westcon.com On-Line Guides for each solution On-Line Selling Guides for each vendor Professional Services for every solution The most differentiated capability in the industry to drive value and expand your business service offerings Westcon Group Microsoft Solution Services Overview
Westcon Microsoft UC Professional Services Westcon OCS Enablement services are available for both Microsoft Standard Architecture and Enterprise Architecture deployments. Standard solutions can be provided for up to 500 users Enterprise solutions can support 5000+ user environments Westcon OCS Enablement services provide the turn up and integration of Microsoft Key OCS features and functionality Instant Messaging and Presence See at-a-glance if someone is available and contact them with a click using IM, VoIP or Video Conferencing. Web Conferencing Transform any conversation, phone call or IM, into a conference call or a videoconference on the fly. Enterprise VoIP Introduce VoIP and intuitive software tools with existing Legacy Telephony system. Edge Services Communicate with users and organizations outside your internal network. Unified Messaging Voice-mail and in-bound fax capabilities to Exchange 2007
Westcon Group Microsoft Solution Services Overview Network Design Services Planning is an integral part of your information technology lifecycle. Detailed planning and preparation are critical to the physical design and implementation of an effective information system. Planning services reduce network problems and future maintenance and support costs when making a network change or addition, and increases the benefits of your existing technology resources. Whether evaluating, upgrading, or changing your technological environment, planning is essential to assure the right decisions are made at the right time. Network Certification Services Based on your network design specifications, Westcon Service Solutions will assign certified network professionals to configure, assemble, and verify your network installation. Whether it is a small five node LAN or worldwide network systems installation, Westcon Service Solutions has the experience and technical support team to ensure your installation is completed in a professional manner. Configuration Services Westcon Service Solutions configuration services offer fast custom and standard configuration services. Fully configured systems are ready to work for you right out of the box with your special hardware and software requirements built in. Installation Services This service coordinates installation for multi-vendor projects from start to finish, including on-site staging, software installation, network systems installation and network certification. Installation Services delivers high- level expertise required for installation of multi-vendor systems. An installation specialist will conduct a site analysis and draft a detailed Statement of Work to ensure quick and efficient completion of your most ambitious projects. On-Site Network Service On-site network engineers are assigned a designated period for a pre-determined rate. The time may be as brief as half a day to an annual commitment Westcon Services engineers delivers great advantages over payroll employees. Preventative Maintenance Plan Up time is critical for all businesses, and the only way to best insure that is done is through preventative maintenance. Westcon Maintenance plans are built with this in mind, we will have a qualified engineer come to your site on a scheduled basis, run error logs to check the health of your system in an effort to identify problems before they cause down time, and to run diagnostics and clean the systems so that they are running at peak performance.
Unified Communications Opportunities Westcon Vendors - Microsoft Enablement/Bundling Nortel - Communications Server 1000 Converged Office Microsoft Office Communicator, Microsoft Office Communication Server 2007, Microsoft Outlook 2007,Microsoft Exchange Server 2007, Media Server w/ Microsoft Mediation Avaya - Avaya Communications Applications and Microsoft Office Communicator and Microsoft Office Communications Server (OCS) Cisco - Cisco IP Telephony, Presence, Messaging, Contact Center, and Microsoft Office Communicator and Microsoft Office Communications Server (OCS) Polycom - Polycom CX Phones & SIP Phones for Microsoft Office Communications Server (OCS), Polycom HD Videoconferencing (SIP) AudioCodes - AudioCodes Hybrid Gateways for Legacy Phone systems, IP-PBX, and Asterisk with Microsoft Office Communications Server (OCS) VoIP/SIP/Messaging/Mobile VoIP/SIP Specific Security – Sipera, Ingate, Secure Computing, IBM, IronPort, BlueCoat, Aruba, and more
How Do I Engage WGNA Support? Opportunity Identification Call or E-Mail Bryan Bayges to introduce the opportunity Cell: (914) 439-0700 / E-Mail: firstname.lastname@example.org@westcon.com Coordinate a conference call w/ the Unified Communications Practice and the Reseller Conference Call Objectives Identify End-Customer Information, Technical Requirements & Overall Expectations Discuss additional applications that have business value related to the end-customers organization Place Unified Communications Solution Support Ticket Request http://microsoft.westcon.com http://servicesolutions.westcon.com On-Line form that is easy to fill out and gets sent directly to response teams inbox Response time can average around 24-48 hours depending on current work loads and availability WGNA Engineering Engagement Engineering will develop a solution based on resellers vendor request and technical requirements that are supported through the entire WGNA product line card Sales Team presents turn-key services quote to Reseller
Our Economic Situation Put yourself in their shoes; what would you do to increase profit and cut costs? Put your new knowledge to work!
Wrap – Up and Call to Action 1.Register to become a Microsoft Partner partner.microsoft.compartner.microsoft.com 2.Consider earning a Microsoft Certified competency Unified Communications Advanced Infrastructure Information Worker, etc… 3.Resellers who attend two of the three Tele Tracks will receive a $50 credit from Westcon on their first Microsoft order – sign up today for #3 to qualify for the discount (#3) June 30 th, 2009 11:00 AM EST Incentives, Offers and Resources 4.Review Westcons Microsoft Services Website microsoft.westcon.commicrosoft.westcon.com
Questions & Answers Bryan Bayges Director of Mobility Solutions & Unified Communications (914) 439-0700 email@example.com http://microsoft.westcon.com http://servicesolutions.westcon.com Todd Juchem Microsoft Product Sales Manager firstname.lastname@example.org
Thank you Westcon Group is the worlds leading specialty distributor of networking, convergence, security, mobility and collaboration solutions. Let us help you be more competitive and successful… Thank you!