Presentation on theme: "HP Institute: Developing tomorrow’s IT workforce today"— Presentation transcript:
1 HP Institute: Developing tomorrow’s IT workforce today Craig BewleyCEO, Prodigy LearningAndrew FloodCOO, Prodigy LearningEldon LechtenbergHP Business Manager, CertiportBrian Beneda Manager, HP Global Academic ProgramsTuuli SornikiviHP Institute Global Business Development Manager
2 Discussion topics HP Institute program overview Best Practices with HP Institute: Prodigy LearningUpdate on HP InstituteDevelopment updateEducator readiness planQ&A
4 IT capability gapData, transactions, and customer interactions are increasing exponentiallyGAPIT capability to leverage technology for business differentiationIT capability to leverage technology for business differentiation2005Mankind created 150exabytes of digital data12010Created 8x more data12013Mobile appsdownload > 21B22014130M Enterprise usersin mobile cloud320202T devices connect tothe Internet41. “The data deluge: Businesses, governments and society are only starting to tap its vast potential,” The Economist, Feb. 25,2. “Dataquest Insight: Application Stores; The Revenue Opportunity Beyond the Hype,” Stephanie Baghdassarian, Carolina Milanesi; 16 December 2009.3. Juniper Research.4. “The Difference Engine: Chattering Objects,” The Economist, Aug. 13,All of this is driving a major shift in IT. In most organizations, IT is seen as an inhibitor to the rate of change and not as a catalyst. The biggest challenge CIOs face is the need to react much faster to business demands in order to use IT as a competitive differentiator. However, extensive HP research shows the typical IT department spends 70 percent of its budget on maintaining its existing infrastructure and only 30 percent on innovation to generate a competitive advantage for the business. As a result, CIOs are looking for new approaches that enable them to apply more resources toward proactively addressing their business needs. Through the use of cloud services, converged infrastructure, and strategic outsourcing, they can significantly reduce the time required to provision new services—from months to hours—while lowering the capital, deployment, and management costs to reallocate resources toward what truly differentiates.
5 IT expertise gap—the new skill profile Business context awarenessTranslate business objectives into technology strategies that increase business ROIEnd-to-end technology expertise Develop integrated cross-platform, multi-technology solutionsHands-on experienceDirect experience with cutting-edge technologies that create business differentiationLet’s take a closer look at the IT expertise gap.Most IT organizations include staff who hold multiple product certifications. In general, IT vendor certifications provide good product-specific experience but they in no way develop the expertise to optimize a business’s customer service portal in the cloud. In addition, as the certification industry has focused on increasing volumes, many programs have become more “knowledge based” and compromised the hands-on experiential elements.New technology expertise paradigm: injecting business value into IT skill developmentAt an industry level, we need to provide new ways to develop and source this expertise. With the accelerating pace of change in both business and technology, we need a framework to provide concise, relevant, end-to-end experiences that help IT professionals stay current on the volume of change in a simple and consumable way. This applies both to the existing IT professionals as well as developing new ones with the expertise to create business value.Different expertise: (from previous page)There are two key expertise attributes that Business and IT leaders require.Multivendor, end-to-end, cross-platform, solution experience, anda demonstrated understanding of the business and how to leverage technology to achieve business outcomes.Those certifications that remain in demand are providing experience with cutting-edge technologies that create meaningful business differentiation.
6 IT expertise gap—demographics of expertise ExpertsTech professionalsPursuing careers in technologyTechnology enthusiasts; considering careers in techDigital literacyA few thousand IT professionals with 10–20 years of experienceCareer professionalsThousands of IT professional with2–10 years of experienceMany thousands of students in technology fields and adult reskillingTotal addressable populationDepth of expertiseAcademic studentsMillions of hobbyists, information workers, and studentsBillions of people new to technologyDemographics of expertiseAs you move up the pyramid, you have fewer people with significant industry experience. As you move down the pyramid, you have a magnitude of people with more basic skills.Until now, the ExpertOne program has been designed for current IT professionals. Working with education allows HP to broaden the talent pool of experts and meet HP customer and partner needs for hiring, outsourcing, and acquiring expertise through service providers.
7 HP Institute offerings For students and professionals who want to excel in their careersIT career pathCloudCloud essentialsChoosing between onsite, hosted, and cloud servicesCross-technology virtualizationCross-technology integrationBusiness acumen for IT leadersHP ATA CertificationConnected devicesDesigning and deploying multidevice solutions (PC, laptop, mobile device, and virtual clients)Client security, managementConsuming hosted , cloud applicationsNetworksDesigning and deploying wired and wireless networking solutionsVirtual networkingNetwork security and managementServers & storageDesigning and deploying server and storage solutionsOptimizing applicationsSecurity and managementHP Institute: coming soon to a classroom near youUnder the banner of the HP Institute, HP will provide four learning solution packages tuned for the academic environment at the high school, technical school, or university level. Opportunities include both a technology track and a business track in development.Technology track: This two-year degree program aims to provide the practical experience that will enable a graduate to set up a complete, end-to-end IT solution for a small or medium business (SMB) sized company. This includes both working with the technology and the ability to apply that technology to achieve defined strategic business objectives.Graduating with the skills to be immediately relevant in a business context will increase the career and economic opportunities for these students.Based on industry standards, powered by HP
8 HP Institute complete learning solution All educational elements available through CertiportBooksBridge curriculumSemester coursewareHP Remote LabsPractice testsCertification examCertiport will provide all pieces of the learning programLearning solution includes licenses and voucher opportunities for universities and schoolsNot targeted to commercial centers but they are not excluded from the offeringLocalizations of materials will be expected and based upon business caseHP is partnering with Certiport to develop a complete set of academic solution components including HP Official Courseware textbooks, e-Learning, Remote Lab Facilities, Practice Tests, and Certification Exams. All of these are designed for use by educators within the classroom environment.
9 HP Institute Value proposition Students/professionals Higher job and earning potential through industry-recognized certification and practical experience with state-of-the-art HP and industry-standard technologiesAcademic institutions and educatorsEasy to build, deliver, and differentiate technology education offerings through a simple and affordable suite of technology learning products that provide relevant and practical skills that employers are looking forHP Sales (&HP channel sales):A door opener to new education sector customersCompetitive advantage and a value add to proposalsHP enhancing the core business of the education establishmentCreation of a long term, strategic partnerships whilst blocking the entry from the competitionBusiness and industry (HP customers and partners)Continuous availability of talent that has precisely the skill and expertise that IT and business leaders need to achieve their business objectives
15 HP Institute Development Roadmap Exams, practice tests and bridge curriculum for all 4 certifications available nowSemester courseware available for Connected Devices and Networks available nowRemote lab for Networks available in July (does not apply for Connected Devices)All remaining elements for Servers & Storage and Cloud available prior to spring semesterExams, practice tests for Connected Devices and Networking available in Dutch (all remaining products to remain in English)WW English (ENG)ExamStudy GuidePractice TestBridgeCourseware completedAvailable to Order from ePacConnected Devices15-Feb-121-Aug-12Networking20-Jul-12Servers & StorageEst. 11/20/2012Est Nov 23CloudEst. 12/18/2012Est Dec 21IT for Business15-Oct-1215-Dec-12n/a28-Dec-123-Jan-13Latin American Spanish (ESM)Exam TranslationStudy Guide TranslationPractice Test TranslationBridge TranslationCourseware Translation23-Mar-12TBD10-Jul-12N/AEst. end of NovEst. end of OctEst. end of JanEst. end of MarSimplified Chinese (CHS)18-Jun-1210-Jul25-Jun-122-Jul-12
16 HP Certified Educator (HPCE) Program Delivery Beginning in AugustHP Certified Educator (HPCE) ProgramProfessional development for academic educators, professors, instructorsRequirements:No application feeHP ATA certified for each course they will deliverValid teacher’s credential or instructor certificationComplete “Train the Trainer” requirementsIncludes content review and virtual lab delivery instructionVirtual TTTs will be provided by Certiport and HP (live and recorded)Face-to-face TTTs will be provided by Certiport partners at a costInstructional qualityStudent pass rates and quality feedbackBenefits:Certification/CertificateAccess to HP Educator PortalInstructor materialsForums staffed by HP Institute team and SMEsAccess to optional or extra instructional material for use in their classroom
17 HP Institute sales methodology 6 April 2017HP Institute sales methodology123456Demand GenerationBuild relationshipsDrive awarenessProposalIdentify customer needsPropose solutionIdentify risks or concernsConsiderationContent evaluationExam experienceLab experienceResolve concernsCloseSize licenseNegotiate pricingImplemen- tationInstructor certification & onboardingTest center setupLab schedulingEvaluationStudent volumeInstructor experienceStudent experiencePass ratesPhaseHP & Certiport ConfidentialHP Confidential
20 HP ATA Program customizable learning program Customizable program to meet academic objectivesProgramOption 1Option 2Instructional contentA la CarteIndividual exam vouchers: SRP $89 USD (Academic Price: $69.50 )Courseware eBooks: $40 USDPractice tests: $39.95 USDSite licenseAnnual site license: $7,000 USD (Higher Ed)Access to all HP ATA examsBridge and official curriculum eBooksPractice exams and self assessmentsHands on experienceOnsite labEquipment configurations providedCost varies per lab, classroom use discountRequires faculty with technical expertiseHP Remote lab$1,500 USD per courseDesigned for 16 students, 8 1-hour lab sessions per semester/quarterOptional additional elementseBook: $40 USDTextbooks: $60 USDAdditional Remote lab time: $TBD USD Per hourPricing may vary by region and solution configuration. US Higher Ed pricing shown.
21 Academic certification program positioning IT ProIT SMB Level EmployabilityIT ApprenticeInternship ReadyInformation WorkerClientStorageServersNetworkingSolution (Cloud)CCENTCCNAHP ATAEmployer ExpectationsA+Storage+Server+Network+Cloud+Technology Domain
22 HP Institute FAQsQ. Is the content specific to HP hardware and software or is it skills development focused?The program objective is to provide career skills that graduates can leverage regardless of equipment brand. Practical experience and examples are provided via HP solutions so some HP specifics are unavoidable. The content is balanced between HP specific and broad applicability to maximize value to the students.Q. How can I train my faculty to offer HP Institute’s coursesA. HP and Certiport will develop a strategy with you using the HPCE program to certify your professors.Q. How much does it cost to establish an HP Institute in my University?A. It depends on region, lab facilities location (on-site or virtual), number of courses offered per semester and other variables.Q. Is there a minimum/maximum number of courses that we have to commit to offer every semester?A. No.Q. How much do I charge for HP Institute courses/certifications?A. The University decides.Q. Will there be other HP Institutes in my country, region?A. This is not an exclusive program. However, HP is looking for lead institutions to partner with and there will be strategic benefits to coming on board first.
23 Who should certify?HP ATA prepares students for employment in these important IT job roles:Cloud specialistsIT administratorsNetwork administratorsPC client architectsSystems engineersServer administratorsSolution architectsStorage architectsSupport technicians
24 HP ATA—Connected Devices Designing and deploying connected device solutionsGiven customer business requirements, design a multidevice, connected client solution incorporating PCs, tablets, and/or mobile internet clients in a small and medium business environmentInstall and configure connected client solutionsAdminister and troubleshoot connected client solutionsPrerequisite for HP ATA – Cloud certification
25 Designing and deploying network solutions HP ATA—NetworksDesigning and deploying network solutionsGiven customer business requirements, design a wired and wireless network solution in a small and medium business environmentInstall and configure wired and wireless network solutionsPerform administrative, operational, and network management tasksPrerequisite for HP ATA – Cloud certification
26 HP ATA—Servers and Storage Designing and deploying servers and storage solutionsGiven customer business requirements, design a server and storage solution in a small and medium business environmentPlan and design HP and industry-standard server and storage solutionsInstall and configure HP and industry-standard server and storage solutions, including server OS and management softwarePrerequisite for HP ATA – Cloud certification
27 Designing and deploying cloud solutions HP ATA—CloudDesigning and deploying cloud solutionsGiven customer business requirements, design end-to-end IT solutions that include onsite, hosted, and cloud based solutions in a small and medium business environmentIdentify and describe industry-standard cloud and virtualization technologies and their implications for customer needsInstall and configure end-to-end IT solutionsAdminister and manage end-to-end IT solutions
28 HP ATA Program Country Business Plan 6 April 2017HP ATA Program Country Business PlanInvestigate and document overall market opportunityIdentify and prioritize key target customersEstablish sales commitmentsIdentify investment requirementsIdentify courseware localization partner (Certiport partner or 3rd party agency)Marketing planWork with Eldon to develop Opportunity Assessment (OA)Perform ROI analysisHP Confidential
29 “HP Institute” launch steps DiscoveryIdentify sponsors (e.g. from education sector ) within HP, aim at executive sponsorshipEstablish a relationship with Certiport's local VAR, understanding of their business modelBuild a linkage between Certiports VAR and HP functions (sales, marketing and PR)PlanRun a launch workshop to list the key (country specific) supporting messages, initiativesTogether with Certiport’s partner, identify local supporting bodies, seek government sponsorshipDetermine launch goals, target audiences identify budget requirements, obtain approvalLaunch prepara-tionsSecure the key speakers (which determines the launch date), location, catering, collateralsManage the invitation process, facilitate reg calls with team, brief the speakers about the eventSecure 1-3 local institute quotes, prepare the press release and gain an approvalGo liveManage on-site launch activities, send out the press releaseCapture leads, set up follow up meetingsPress interviewsPost LaunchRun a post mortem call of the launch (final coverage, budget..)Set up a "rolling thunder" process to capture joint PR opportunities with first HP Institutes coming onboardEvaluate convergence rate, (ROI)Phase 1 "discovery" (Aug-Nov)Identifying the right contacts, sponsors in the organisationSet up conference calls, presentations internally, gather feedback and inputMeet Certiport's VAR, understand their operational/go to market modelBuild a linkage with HP Strategic Partnering Universities initiative, teamFollow up conference calls, introduce Certiports VAR internallyIntroduce the new programme for University of West London (as a replacement)Begin to recruit "HP Institute" pilot prospectsTest the model with HP Education ServicesPresentation to the MD, executive sponsorshipPhase 2 "planning" (Nov-Dec)Set up UK&I HP Institute “Go to Market” model together with Certiport’s UK&I VARIdentify the launch team, Run a marketing & launch workshopIndentify (and limit) the key (country specific) messages (accessible, employability, SME's)Determine launch goals, target audiencesIdentify budget requirements, Obtain approvalPractise, soft launch at London BETT show while collecting leads to be invited to the main eventMeet DMU and other HP Institute prospectsPhase 3 "initiation" (Jan-Feb)Secure the launch date, approve the locationFacilitate weekly calls with the extended launch teamSecure 1-3 customer story candidatesOrganise a student workshop at DMU, film & edit the launch videoOngoingly seek government sponsorship, presence at the eventPrepare the invitation, manage the invitation process (prospects from both HP and Certiports VAR)Secure 1-2 customer quotes for press/collateralPrepare the pressrelease, align messaging between all parties, gain approvalSecure the key speakers at the event and provide them a briefHire catering, prepare the delegate/press packs, develop presentation content, send an invite reminderPhase 4 "go alive date" (Feb)Manage on-site launch activitiesSend out the pressrelease, post the launch video on youtubePhase 5 "post launch" (March onwards)Run a post mortem call of the launch (final coverage, budget..) for replication/leverage purposesSet up a "rolling thunder" approach/process to capture the HP Institutes coming onboardPrepare for further significant announcements (awarding bodies certifying the ATA, IT for Business...)Replication in selected countries globally