Individual Behavior Group Behavior Organizational Behavior
HR is the right hand of the CEO HR should not be trusted Fear HR HR knows nothing about the business HR plays politics “Personnel Management”
Know the business Listen to what employees are saying Meet your customers Set transparent Communication channels Walk over to the employees Have an open door policy Be visible and friendly
Job Analysis: The systematic process of determining the skills, duties and knowledge required for performing specific jobs in an organization. Job: A group of tasks that must be performed if an organization is to achieve its goals. Position: The collection of tasks and responsibilities performed by one person
Job Description: Document providing information regarding the essential tasks, duties and responsibilities of the job. Job Specification: The minimum acceptable qualifications that a person should possess in order to perform a particular job are contained in the job specification.