2 WHO IS CIS? Information systems Construction CIS Group is part of the CHAMMAS GROUP which dates back to 1910 and operates in the fields of oil, transportation, construction, information systems and medical equipment. Present in Africa, the Near-East and North America, the CHAMMAS GROUP has, over the years, concluded numerous partnerships, associations and agreements with first-rank multinational enterprises.Information systemsConstructionPetroleumMedical EquipmentTransportationThe next few slides will take us on a short tour highlighting the inception, evolution and current status of the CIS Group.
3 The Key Solutionin the distribution and integration of ICT products in Emerging Markets
4 ONE GROUP, TWO BUSINESSES CIS Group is engaged in two core activities within the information and communication technology (ICT) industry:Volume supply through UNIDIST and its local Hiperdist subsidiariesConsulting, integration and outsourcing of IT Infrastructure (Systems, Networks & Softwares) through the CIS network of companies
5 27 YEARS OF STEADY PROGRESS 1980Establishment of CIS Lebanon1982Appointment of CIS as sole distributor of HP in Lebanon1992Appointment of CIS as distributor of HP in AfricaStarting expansion in AfricaEstablishment of Unidist to launch volume supply as a stand-alone activity1997Separation of volume activities from value activitiesNetwork of Points-of-Presence in Africa reaches 18 entities, 9 CIS and 9 Hiperdist2001Launching of CIS activity in the French marketUnidist sets up regional logistic centers in France & South Africa2002Unidist sets up a regional logistic center in the UAE2003Laying the foundation of the expansion in the Near EastEstablishing entities in Jordan & Syria: Establishing entities in Egypt & Libya2006: Establishing entities in Qatar & Iraq2007: Establishing entities in Angola & Saudi Arabia& the best is yet to come…
6 INTEGRATED STRUCTURE CIS Lebanon SMS/RT2I 20 Local Business Units CIS GroupCIS HoldingCIS LebanonSMS/RT2I20 Local Business UnitsUnidist HoldingAfrique Distribution7 Local Business UnitsIT4AFRICA8 Local Business UnitsLevant Distribution5 Local Business UnitsInterdistDistricom
7 INTEGRATED STRUCTURE - 2 CIS group includes two holding companies that centralize group-wide support functions organized to include the following:Financial Control & ManagementHuman Resources & ManagementAudit & Internal ControlCentral PurchasingTechnology- The holding companies control the regional entities supporting the country ‘business units’.- The ‘business units’ are responsible for their own trade and financial activities encouraging rapid market penetration
8 WE’RE PRESENT IN…North AfricaAlgeriaLibya (IP)MauritaniaEast AfricaBurundiDjiboutiEthiopiaSouthern AfricaBotswanaLesothoMalawiMozambiqueNamibiaSouth AfricaSwazilandZambiaZimbabweIndian OceanMauritius IslandReunion IslandMadagascarSeychellesFrench West IndiesGuadeloupeMartiniqueGuyanaEuropeFranceMiddle EastLebanonIraqQatarKSA(IP)SyriaJordanEgyptCentral AfricaAngolaCameroonCentral AfricanRepublic of ChadCongoDemocraticRepublic of CongoEquatorial GuineaGabonEritreaKenyaTanzaniaSomaliaUgandaRwandaWest AfricaBeninBurkina FasoGambiaGhanaGuineaIvory CoastLiberiaMaliNigerNigeriaSenegalSierra LeoneTogoCIS Group’s wide geographic coverage enabled us to match the expansion of multinationals that are partnering with us.More than 42 entities throughout Africa, the Near-East and EuropeIn more than 30 countriesCovering more than 5000 resellers and 1000 enterprise customers
9 Distribution 64% Integration 36% Breakdown of sales revenue by activityIntegrationDistribution36%64%
15 CORE VALUES CORE VALUES in the ICT, maintained by the number of certifications and on-going training to all specialized staff to meet changing and rapid requirements of the ICT marketExpertisein business to achieve the highest service quality to meet and exceed customers expectationsExcellenceA solid will and no fear to establish entities in Africa and the Near-East to fuel the growth of the businessEntrepreneurship:to all circumstances and different challenges of the environment which gave the group flexibility to adjust to different marketsAdaptability
16 VISION FOR THE FUTUREWe have a clear and inspiring vision that is translated into:Establishing new CIS entities in the covered marketsEstablishing CIS entities in Europe to be close to the centers of competenceEstablishing new Hiperdist entities to distribute IT equipment to resellers in high potential Emerging MarketsStrengthening the relationship with key vendors to ensure the availability of high quality products at a cost-effective price
17 BEHIND THE SCENESCIS group remained steadfast in its vision to be one of the world’sLeading company in the distribution and integration of ICTproducts in Emerging Markets.The key to CIS success is themore than 500 employees whowork diligently to purchase,distribute, market, sell andsupport an expansive line of products.Thanks to the efforts of hard-working, dedicated and skilledemployees, CIS has built a reputation forvalue, service, quality and support.
18 LAST BUT NOT LEAST… We’re always committed to better serve our clients,that’s why CIS Group has set up atraining centre in Lebanon in partnershipwith HP the leading IT vendor.CIS group uses the centre to enhance theICT knowledge and skills in the NearEast & Africa markets, train HP customerson high-end technologies, and to educateas many integrators and users as possibleon new HP products.
19 Market leader for the provisioning of state-of-the-art ‘Enabled IT Solutions’
20 WHO IS CIS? from consulting to design to implementation CIS seeks to be the preferred partner of companies in their information and communication projects to meet their functional needs and geographic coverage.CIS is a market leader for the provisioning of state-of-the-art “enabled IT solutions”Integrating comprehensive hardware configurations, middleware & vertical solutions.CIS provides total service to the customer through all of the project lifecycle:from consulting to design toimplementationto after sales support.
21 INTEGRATED STRUCTURE CIS HOLDING SMS/RT2I - FRANCE CIS - LEBANON CIS QATARCIS IRAQCIS LIBYARTI-ALGERIACIS ANGOLACIS BENINCIS CAMEROONCIS CONGOCIS IVORY COASTCIS GABONCIS GHANACIS GUINEACIS NIGERIACIS RDCCIS BURKINA FASOCIS SENEGALCIS RWANDASMS ANGOLACIS REUNIONCAPINFOThe CIS Value business is deployed around 2 regional platforms:
22 OUR MISSION & OUR OBJECTIVES ARE CLEAR Position CIS as a leading Solutions Providerin Emerging Markets by:Selecting state-of-the-art solutionsFine tuning our customer-centric organizationFocusing on vertical and horizontal solutions through a turnkey approachAdapting our solutions portfolio and our organization to market changes and customers needs
23 CORE ASSETS Technology Expertise Platforms Networks & Security On a horizontal level, CIS teams are organized around three technical interacting poles.PlatformsCIS has the ability to act as a unique partner who can offer its customers – small, medium and major enterprises- global turnkey solutions.Networks & SecurityCIS offers its expertise in network infrastructure design, incorporating the latest technology in voice and data transmission as well as in dedicated storage area networks.CORE ASSETSSolutionsCIS proposes and installs the best of breed software solutions, using the latest technologies and more closely meeting its clients’ expectations.
25 INDUSTRY EXPERTISE CIS has acquired the technical know-how Core banking, Electronic Payment Systems, & Mass Clearing, Ebanking, Business Intelligence, Consultancy servicesFinancial Services InstitutionsCustomer Care, Billing, Activation, Collect, Mediation Interconnect & Fraud ManagementTelecom SectorContent Management, Contact Center, Customer Relationship Management, Enetrprise Resources Planning, Business Intelligence …MiscellaneousIdentity Management, Biometric Recognition, Treasury, Port & Airport Mangement Systems & Utilities BillingPublic SectorCIS has acquired thetechnical know-howrequired to sell, integrateand support vertical solutionsin the following sectors:
27 An ICT distribution company distinguished from all others
28 WHO IS UNIDIST? Africa and the Near East. Unidist is one of the largest ITdistributors coveringAfrica and the Near East.Headquartered in Beirut, Lebanon,Unidist aims to become the distributorof choice in these markets for itspartners: suppliers and resellers.Unidist’s 12-year history ofexcellence is only made possiblebecause of strong partnershipsand a competent and dedicated staff.Unidist’s ecosystem has today extended to22 local entities throughoutthe African and Near East regions,with platform operations in 3 hubs.
29 INTEGRATED STRUCTURETo centralize purchasing, manage suppliers relations & set global marketing policyTo contribute to a smooth flow of goods to the destination countriesTo meet the resellers’ daily needs through good coverage and immediate availability of the required products
30 CORE ASSETS Know-How Logistics Support Financial Strength Products A deep knowledge of the different markets and a wide coverage of the territories.Logistics SupportAn organization that provides a high level of logistics support, guaranteeing its partners and their end-users fast product delivery, competitive pricing and first-class after-sales service.Financial StrengthRigorous financial management that allows Hiperdist to finance its continuous growth and to offer its partners the stability necessary for the development of long- term relationships.ProductsThe quality, reliability and range of products from manufacturers who are key players in their sector.Human ResourcesA very strict recruiting process brings out both professional skills & human values; particularly leadership, sense of responsibility and teamwork.
31 VAD VALUE-ADDED DISTRIBUTION at the transaction, technical and marketing level towards the regional/local channels:VADMatching products with markets:An excellent knowledge of the distribution network enables us to anticipate the requirements of our resellers & offer them the most suitable productsChannel Development & Training:We provide our resellers with all necessary product training, both commercial and technicalDedicated Channel Marketing:We take part in targeted programs including product launches, information seminars, exhibitions, product collateral and support to resellers in their advertising campaignsPre- and Post-Sale Service:We help partners solve sales and technical issues that relate to product specifications, pricing or post-sale end-user problems
32 AWARDS & HONORS 2004/2005 2006 HIGHEST REVENUE GROWTH (FSC) HIGHEST GROWTH IN SADC (HP)2006HIGHEST REVENUE IN SADC (HP)LARGEST GROWTH IN EAST AFRICA (HP)HIGHEST REVENUE IN SOUTH AFRICA (HP)BEST GROWTH HP ALL BUs IN WCA