QualTech Prize Finals 11www.qimpro.com Evolution MANAGING FOR IMPROVEMENT WAS A CORE VALUE OF THE MALCOLM BALDRIGE AND IMC RAMKRISHNA BAJAJ NATIONAL QUALITY AWARD CRITERIA. NOW IT IS A PREREQUISITE FOR ENTERING GLOBAL MARKETS CURRENTLY, A CORE VALUE OF BALDRIGE AND BAJAJ IS: MANAGING FOR INNOVATION
QualTech Prize Finals 12www.qimpro.com Creativity and Innovation IMPROVEMENT LOGICAL RL CREATIV E INNOVATION IDEAS FACTS
QualTech Prize Finals 13www.qimpro.com Innovation MAKING MEANINGFUL CHANGE TO IMPROVE: PRODUCTS SERVICES PROGRAMS PROCESSES, AND OPERATIONS TO CREATE NEW VALUE FOR THE STAKEHOLDERS FOCUS : EFFECTIVENESS BEFORE EFFICIENCY
QualTech Prize Finals 14www.qimpro.com Leadership 1.1a(3)How do senior leaders create an environment for innovation
QualTech Prize Finals 15www.qimpro.com Strategic Planning 2.1b(3)How do your strategic objectives address your opportunities for innovation in products and services, operations, and the business model?
QualTech Prize Finals 16www.qimpro.com Customer and Market Focus 3.1(3)How to use voice-of-customer information and feedback to identify opportunities for innovation?
QualTech Prize Finals 17www.qimpro.com Measurement, Analysis and Knowledge Management 4.1a(1)How do you use data and information to support innovation? 4.1a(2)How do you select and ensure the effective use of key comparative data and information to support innovation? 4.1b(2)How do you translate organizational performance review findings and priorities and continuous and breakthrough improvements into opportunities for innovation?
QualTech Prize Finals 18www.qimpro.com Workforce Focus 5.1b(1)How does your workforce development and learning system address organizational performance improvements, technological change and innovation? 5.1b(2)How does your development and learning system for leaders address organizational performance improvement, change and innovation?
QualTech Prize Finals 19www.qimpro.com Process Management 6.1a(2)How do you design and innovate your overall work systems? 6.2bHow are improvements and lessons learned shared with other organizational units and processes to drive organizational learning and innovation?