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San Francisco Symphony Social Media Outreach Factors for success Supportive culture, thought leaders Preparation and education Willingness to learn Willingness.

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Presentation on theme: "San Francisco Symphony Social Media Outreach Factors for success Supportive culture, thought leaders Preparation and education Willingness to learn Willingness."— Presentation transcript:

1 San Francisco Symphony Social Media Outreach Factors for success Supportive culture, thought leaders Preparation and education Willingness to learn Willingness to listen Willingness to think and act or respond quickly Be human Give people an incentive to share, read, or participate Establish criteria for success After the ecstasy, the laundry

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22 Facebook analytics

23 Twitter – tool to listen and learn

24 Twitter Listen to and communicate with your customers

25 Bit.ly or other url tracker tools

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29 Jean Shirk San


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