Presentation on theme: "YOU CAN’T SEND A DUCK TO EAGLE SCHOOL A few years ago I was having lunch with a top executive from a company known for the legendary service."— Presentation transcript:
YOU CAN’T SEND A DUCK TO EAGLE SCHOOL
A few years ago I was having lunch with a top executive from a company known for the legendary service
I asked him how they did it and he said something I never Forgot…
He said, "you can’t send a duck to eagle school”. I said, “Excuse Me.” He Repeated “You can’t send a Duck to eagle school,
You can’t teach some one to want to serve; you can’t teach people to smile; you can’t teach personality…
But we can hire people, who have those qualities and teach them our product and then our culture.”
I never forgot what he said that day… I wish I had heard it 10yrs sooner!
Here are a few other "Lesson’s learned "in my Recent years as an entrepreneur.
If your company mission is to climb a tree, Which would you rather do; Hire a Squirrel, or… Train a horse?
ATTITUDE Isn’t everything But it’s pretty darn close.
If you chase TWO rabbits, BOTH will escape
CUSTOMER SERVICE IS NOT A DEPARTMENT… It’s an attitude.
The road to SUCCESS is not always a ROAD
BURN BRIGHTLY WITHOUT BURNING OUT. Wisdom is knowing the right path to take…. INTEGRITY is taking it.
PROCRASTINATION is attitude’s natural assassin. Less is almost always MORE.
Even EAGLES need a PUSH
And finally an old Chinese poem that I love: Go to the people Go to the people Live among the people Live among the people Learn from them Learn from them Start with what they know Start with what they know Build on what they have. Build on what they have. But of the best leader’s, But of the best leader’s,
When their Task is accomplished Their work is done The people will say… We have done it ourselves
THANK YOU THANK YOU Thanks for spending your valuable Time.. & Thanks for your patience…!!