Presentation on theme: "Perception 1 The process by which an individual selects, organizes, and interprets stimuli into a meaningful and coherent picture of the world Elements."— Presentation transcript:
Perception 1 The process by which an individual selects, organizes, and interprets stimuli into a meaningful and coherent picture of the world Elements of Perception Sensation Exposure Attention
Sensation 2 Sensation is the immediate and direct response of the sensory organs to stimuli – A stimulus is any unit of input to any of the senses. The absolute threshold is the lowest level at which an individual can experience a sensation.
Differential Threshold (Just Noticeable Difference – j.n.d.) 3 Minimal difference that can be detected between two similar stimuli Weber’s law – The j.n.d. between two stimuli is not an absolute amount but an amount relative to the intensity of the first stimulus – The stronger the initial stimulus, the greater the additional intensity needed for the second stimulus to be perceived as different.
Subliminal Perception 4 Stimuli that are too weak or too brief to be consciously seen or heard – They may be strong enough to be perceived by one or more receptor cells.
Aspects of Perception 5 Selection Organization Interpretation
Perceptual Selection 6 Includes the product’s physical attributes, package design, brand name, advertising and more… Nature of the stimulus Based on familiarity, previous experience or expectations. Expectations Needs or wants for a product or service. Motives Selection Depends Upon:
Perceptual Selection Important Concepts 7 Selective Exposure Consumers seek out messages which: Are pleasant They can sympathiz e Reassure them of good purchases Selective Attention Heightened awareness when stimuli meet their needs Consumers prefer different messages and medium Perceptual Defense Screening out of stimuli which are threatening Perceptual Blocking Consumers avoid being bombarded by: Tuning out TiVo
Organization Figure and ground Grouping Closure People tend to organize perceptions into figure- and-ground relationships. The ground is usually hazy. Marketers usually design so the figure is the noticed stimuli. 8 Principles
Organization Figure and ground Grouping Closure People group stimuli to form a unified impression or concept. Grouping helps memory and recall. 9 Principles
Organization Figure and ground Grouping Closure People have a need for closure and organize perceptions to form a complete picture. Will often fill in missing pieces Incomplete messages remembered more than complete 10 Principles
Interpretation People hold meanings related to stimuli 11 StereotypesPhysical AppearancesDescriptive TermsFirst ImpressionsHalo EffectStereotypesPhysical AppearancesDescriptive TermsFirst ImpressionsHalo Effect
Interpretation Positive attributes of people they know to those who resemble them Important for model selection 12 StereotypesPhysical AppearancesDescriptive TermsFirst ImpressionsHalo Effect StereotypesPhysical AppearancesDescriptive TermsFirst ImpressionsHalo Effect
Interpretation First impressions are lasting The perceiver is trying to determine which stimuli are relevant, important, or predictive 14 StereotypesPhysical AppearancesDescriptive TermsFirst ImpressionsHalo Effect StereotypesPhysical AppearancesDescriptive TermsFirst ImpressionsHalo Effect
Interpretation Consumers perceive and evaluate multiple objects based on just one dimension 15 StereotypesPhysical AppearancesDescriptive TermsFirst ImpressionsHalo Effect StereotypesPhysical AppearancesDescriptive TermsFirst ImpressionsHalo Effect
Product Positioning 16 Establishing a specific image for a brand in the consumer’s mind in relation to competing brands Conveys the product in terms of how it fulfills a need Successful positioning creates a distinctive, positive brand image
Packaging as a Positioning Element 17 Packaging conveys the image that the brand communicates to the buyer. Color, weight, image, and shape are all important. Repositioning might be necessary because: Increased competition Changing consumer tastes
Perceptual Mapping 18 An analytical technique that enables marketers to plot graphically consumers’ perceptions concerning product attributes of specific brands
Perceived Risk 19 The degree of uncertainty perceived by the consumer as to the consequences (outcome) of a specific purchase decision Types Functional Risk Physical Risk Financial Risk Social Risk Psychological Risk Time Risk
How Consumers Handle Risk 20 Seek Information Stay Brand Loyal Select by Brand Image Rely on Store Image Buy the Most Expensive Model Seek Reassurance