Presentation on theme: "Barbara J. Brown LEAD520PA – Leadership Coaching March 27, 2013 Dr Lisa Haddock Southwestern College Professional Studies."— Presentation transcript:
Barbara J. Brown LEAD520PA – Leadership Coaching March 27, 2013 Dr Lisa Haddock Southwestern College Professional Studies
Performance Improvement: Enrich weak skills and abilities Engaging leaders in ongoing self-improvement Developing leaders Conflict management Organizational Change: Improve communication Build team commitment Promote leadership Foster esprit de corps Cultivate feedback Adapt to changing external conditions
What impact do I want to make for organization? Increase active leaders Improve communication Encourage feedback Team commitment Esprit de corps Manage conflict What do I want out of my career? Continuous leadership development Job advancement Job satisfaction
Strengths Job/Leadership Experience Commitment Discipline Customer Focus Effective Judgment Weaknesses Communication Critical Thinking Conflict Resolution Self Assurance By forcing myself to branch out to a higher degree of self-awareness, I will be able to capitalize on my strengths and develop a plan to improve my weaknesses.
Motivations Job satisfaction Task accomplishment Appreciation Preferences Social vs secluded Professionalism Integrity Shared values/ethics Self-awareness involves a capacity to monitor and control those strong but subliminal biases that all of us harbor and that skew out decision-making (de Janasz, p.5)
Supportive – focused on organizing, supporting and developing the people on the team Democratic – team involvement helps develop people skills Participative – include team members in decision-making process and encourage creativity Transformational – expect the best from everyone on the team
Personal Communication Feedback Conflict Resolution Role in motivation – need to master the challenge Role as a resource – opportunity for experimentation and practice; exposure to different perspectives Workplace Active leaders Communication Feedback Team commitment Esprit de corps
Personal Family Friends Church Role in motivation – confidence in ability to learn and grow; positive value placed on change Role as a resource – confirmation and clarification of lessons learned Workplace Co-workers Internal leaders External leaders
Commander (CC) Mrs. Barbara Brown Unit Program Coordinator First Sergeant (CCF) Security Forces Mgr (SFM) Commander’s Support Staff S-2 - Investigations S-5 – Plans S-4 - Logistics S-3 - Operations Unit Manning Auth/Assign: 219/222 110% Officer: 3/3 100% Enlisted: 167/188 107% Civilian SF: 23/14 60% Civilian: 17/17 100% IMA: 6/6 100%
22 SFS/S-1 Sight Picture Jan – March 2013 Focus Areas Priorities S-1 Scope Initiatives Mission: Provide a safe and secure environment at home and abroad by training, organizing, equipping and developing SF Airmen and Leaders to meet future challenges. Vision: Unparalleled force protection through integrated defense at home and abroad Priority: Establishing a Back to Basics Professional Force Capable of Contributing to Fighting and Winning the Nations Wars throughout the Full Range of Military Operations. Air Force Security Forces: Ready – Resilient – Air-minded Unit Auth/Assn: 219/222 110% Officer: 3/3 100% Enlisted: 167/188 107% Civilian SF: 23/14 60% Civilian: 17/17 100% IMA: 6/6 100% Working Create Squadron annual awards display Create electronic leave out-processing procedures Develop CSS Personnel Database Update EPR/OPR Job Descriptions Develop Sq Policies/Procedures OI Review/update SF OI 10-105, Recall Strength Reporting and Accountability February CSS Newsletter Convert paper processes to electronic Friendly/clean customer service environment Efficient/effective use of resources Meet needs/expectation of customers 100% EPR/decoration on-time turn in 100% BLSDM data integrity Concise/easy to use CSS SharePoint Page Meet all MSG/TMT suspense taskers Serve as unit liaison to military and civilian personnel offices Timely dissemination of Wing/Group/Squadron administrative guidance/procedures 100% personnel accountability 100% WAPS material distribution 100% AtHoc registration Support unit physical fitness plan Deliver excellent customer service EPR/decoration submission timeliness Maintain personnel accountability (leaves/TDYs/ALS/quarters) Ensure BLSDM data integrity Assign suspenses in support of commander’s needs Ensure administrative documents for commander signature are grammatically correct and IAW T&Q Preserve/protect Personal Information Files (PIFs) Identify/develop electronic initiatives Provide CSS SharePoint Site with accurate data for easy retrieval Ensure members have correct information in AtHoc notification system Prompt issue of WAPS materials/PDGs Project EPR suspenses 90-days out Provide awards/recognition through quarterly squadron Commander’s Calls Customer Service Tools Contact Information CSS SharePoint Site CSS Newsletters MPS Contact Listing DSN 316-743-3534 Commercial: 316-759-3534 22 SFS/CSS 53300 Topeka St, Ste 119 McConnell AFB KS 67221-3712 https://eim.amc.af.mil/org/22sfs/css/default.aspx March Personnel Actions EPRs processed 151 Decorations processed 112 CRO/duty information updates 88 TMT suspenses processed 99 In-processed (PCS/TDY) 67 Out-processed (PCS/TDY) 32 Urinalysis notifications 37 WAPS test dates issued 32 Completed Administered CSS Survey Developed 2013 extended tour listing Renovated EPR bullet bank Developed electronic CRO worksheet Developed Feedback Verification sheet Established Electronic Media Display
Initiate an “anonymous” Unit Climate Assessment to obtain individual feedback on what the squadron members’ thoughts and needs are Conduct customer satisfaction survey to determine what areas the customers find satisfying and dissatisfying. Encourage each section leader to conduct an office survey to determine how well they are leading their people and performing services to the customer Engage with key squadron leaders to obtain buy-in to hold a monthly luncheon where volunteer leaders speak to squadron members on various leadership topics. Use as a leadership training tool. Schedule briefers. Topics include: Leaders/follower responsibilities, coaching techniques, motivational techniques, conflict resolution
Conduct an “esprit de corps” survey to find out what events or gatherings squadron personnel would like to attend. What are their hobbies? Organize a family BBQ and a spouses’ luncheon to provide platform for employees and their families to come together with squadron leadership and employees. Encourage support for families of deployed members. Conduct a volleyball and softball tournament to be played at the BBQ Lead participation in a local fun run to encourage fitness and team accomplishment Plan and organize a childrens party around a holiday (Childrens Christmas Party, Holloween Party, Easter Egg Hunt) to bring parents, children, and co-workers together
Clarify organizational roles and responsibilities Focus on team goals and objectives Lead by example Encourage employees to set professional goals Institute a squadron monthly awards program to reward squadron members who’s performance for the month was above and beyond the call of duty. Brief squadron on new program at the monthly Commander’s Calls Encourage group recognition Revisit goals monthly
Handle conflict according to the situation using the skills and experiences learned Do not ignore the conflict or avoid it Ensure all members understand their roles and responsibilities Encourage open communication Listen effectively
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