Presentation is loading. Please wait.

Presentation is loading. Please wait.

PORTFOLIO Responding to Usability Issues Mary Chant, Certified Usability Analyst.

Similar presentations


Presentation on theme: "PORTFOLIO Responding to Usability Issues Mary Chant, Certified Usability Analyst."— Presentation transcript:

1 PORTFOLIO Responding to Usability Issues Mary Chant, Certified Usability Analyst

2 Process Issue How to add user centered design (UCD) to the development process? Response Evangelize/Advocate Visualize Create a Road Map

3 Presentation Issue How to inform stakeholders about research and best practices? Response Create a presentation Build an intranet site

4 Research Issue How to define users/user roles? Response Gather data/ask questions Surveys Interviews Observations Knowledge Base Personae Issue How to justify a user interface design project? Response Write a Business Case Issue How to document user interface requirements? Response Validate requirements with product management, business analysts, and end users Write a Definition/UI Requirements Doc

5 Workflow Issue How to identify and communicate the workflow for a complex and/or high risk task? Solution Create an activity diagram Validate scenario(s) Write a use case

6 Design Issue How to design a consistent interface? Response Adhere to UI Standards Use and reuse UI patterns when possible Issue How to design an efficient interface for a critical recurring activity? Response Review current design (if applicable) Research Best Practices Create a prototype Test Refine prototype Test again Submit for approval Deliver prototype and functional spec

7 Testing Issue How to explore the usability of existing interfaces and new designs? Response Identify high-risk features Create test plan Create test script Perform testing Report results Make recommendations

8 Review Issue How to offer helpful, high-level advice on short notice? Response Outline Issues/Questions/Suggestions Submit UI Review


Download ppt "PORTFOLIO Responding to Usability Issues Mary Chant, Certified Usability Analyst."

Similar presentations


Ads by Google