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0 Source: IT Support review Reports IT Support review reports: IT Support Reports IT Support User Survey Report IT receives more than 13439 Ticket till.

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Presentation on theme: "0 Source: IT Support review Reports IT Support review reports: IT Support Reports IT Support User Survey Report IT receives more than 13439 Ticket till."— Presentation transcript:

1 0 Source: IT Support review Reports IT Support review reports: IT Support Reports IT Support User Survey Report IT receives more than 13439 Ticket till now

2 1 Source: IT Support Reports (1 of 4) Top Five Technicians Technician NameNo. of ticket Omar Zakour1112 DC Team1037 Oracle Team910 Kamal Alhashemi732 Syed Ifthikar565

3 2 Source: IT Support Reports (2 of 4) Top Five Sites Technician NameNo. of ticket DUG1732 Depa Dubai885 Metro-Red line706 Burj Dubai500 Metro-Green Line413

4 3 Source: IT Support Reports (3 of 4) Top Five Categories Technician NameNo. of ticket IT Service1710 E-mail1533 Oracle1528 Software1483 Hardware958

5 4 Source: IT Support Reports (4 of 4) Top Requesters Technician NameCompanyNo. of ticket EstimationDepa Dubai91 Avdhut AnjikhaneDIG87 Commercial ContactDUG74 Stefanie HeidesterDUG70 Francis A. Dela PenaDepa Dubai65 Emelyn ZamoraDepa Dubai62 Loai Jamal NasserLindner62 Rifat azzamLindner-Red Line55 Admin yasislandDepa Dubai-Yas Island54

6 IT Support User Survey Report (1 of 4) 5

7 IT Support User Survey Report (2 of 4) 6


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