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Professional Audio Logging and Call Recording Systems All information is subject to change without notice. Publisher assumes no responsibilities for errors.

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Presentation on theme: "Professional Audio Logging and Call Recording Systems All information is subject to change without notice. Publisher assumes no responsibilities for errors."— Presentation transcript:

1 Professional Audio Logging and Call Recording Systems All information is subject to change without notice. Publisher assumes no responsibilities for errors and/or omissions in this document. © Copyright 2014 Prolancer Pty Ltd. All Rights Reserved.

2  Professional communications recording systems for enterprise-critical applications.  Capture audio and call data from Analogue, Radio, VoIP, RTP, Console and/or PRI ISDN communications protocols.  Rack-Mount, Desktop, Server & “Tiny Box” enclosure options.  Remote Manager – Monitoring, Search and Management PC software included license free. Total Recall VR : Basic Overview

3  Affordable: Best cost per channel without compromise on features.  Reliable: Stable, fast and secure Linux O/S, with built-in hardware redundancy.  Secure: Tamper-proof recording format and multi-level access control.  Powerful: Comprehensive recording, search monitoring and playback capabilities.  Flexible: Hybrid recording and easy upgrade capabilities.  Accessible: Remote access and control capabilities included license free. Total Recall VR : Key Benefits

4  All servers are based upon CentOS Linux operating system – fast, stable and secure.  Hybrid protocol recording support – Combine VoIP, ISDN and Analog for a single-server solution to all your recording needs.  Archive calls to CD/DVD, network storage, USB device or high-capacity Blu-ray storage.  Synchronise with network time via NTP.  SMDR Integration Support  Record-on-Demand, via phone key or taskbar application.  Multiple languages supported VoIP (SIP, H.323, RTP) ISDN (PRI E1/T1) Radio Analog (2-wire POTS) Total Recall VR : Common System Features

5  Supports up to 60 analogue channels, plus 60 channels of VoIP, RTP and/or ISDN per server.  Swappable, Mirrored RAID-1 HDD Storage. Store up to 380,000 hours on-board.  Dual Hot-Swap PSU.  Built-in LCD, Keypad and speaker – fully self contained call recording, search and playback system. VoIP (RTP, H.323, SIP) ISDN (PRI E1/T1) Analog (2-Wire POTS) Total Recall VR : LinX Omnia

6  Supports up to 72 analogue channels, plus 30 channels of VoIP, RTP.  Optional Dual HDD RAID-1 storage, and/or Hot-Swap PSU.  380,000 hours on-board call storage.  Built-in LCD, Keypad and speaker – fully self contained call recording, search and playback system. VoIP (RTP, H.323, SIP) Analog (2-Wire POTS) Total Recall VR : LinX Altus

7  Supports up to 60 channels of Analog/Radio per system.  Combine 8 VoIP and 8 Analogue channels in hybrid mode.  Robust 19” Rack Mountable enclosure  Tilting screen and control panel ensures easy operation at any height in a communications rack.  Cost effective and highly featured call recording solution. Analog (2-wire POTS) VoIP (SIP/H.323) Total Recall VR : Classic Rack

8  Supports up to 24 channels of Analogue/Radio per system.  Combine 8 VoIP and 8 Analogue channels in hybrid recording mode.  Compact & quiet enclosure.  Built in screen and control panel: completely self contained.  Excellent cost efficiency per recording channel. Analog (2-wire POTS) VoIP (SIP/H.323) Total Recall VR : Classic Desktop

9  Supports up to 60 simultaneous VoIP channels or RTP streams.  Ultra-compact, available in GUI (with 10.1” LCD and custom keypad) or Server (PC access only) versions.  Up to 600,000 calls on board HDD storage.  Market-leading cost efficiency per channel for VoIP recording. VoIP (H.323, SIP, Unicast/Multicast RTP Streams ) Total Recall VR : LinX Essence

10  Supports up to 120 simultaneous VoIP channels, or 60 ISDN + 60 VoIP in Hybrid Mode.  Compact and stylish Desktop enclosure, suitable for front office installation.  Available in GUI (with 10.1” LCD and custom keypad) or Server (PC access only) versions.  Up to 900,000 calls on board HDD storage. VoIP (H.323, SIP, Unicast/Multicast RTP Streams ) ISDN (PRI E1/T1) Total Recall VR : LinX Evolution

11  Included with unlimited installation licences as part of your Total Recall VR solution.  Provides customisable access to search and monitor calls on the Total Recall system, as well as unit configuration and system log functions.  Install on any Windows XP/Vista/7 PC, and connect to your Total Recall VR system via LAN/WAN/VPN or 56k dialup. Total Recall VR: Remote Manager

12  Monitor live calls, or search and replay completed recordings with ease via intuitive search parameters.  Centrally monitor, search, configure and manage multiple Total Recall VR units, whether they are across the room or across the world!  Save and calls in MP3, WAV or secure proprietary TRC file format.  Add searchable notes to calls in progress, or after they are completed.  Selectable channel access extends the benefits of Total Recall to everyone in your business, while maintaining compliance with your data security policies. Remote Manager (Continued...)

13  Multiple user access levels ensure that specific users have appropriate control and access over recordings on their extension(s).  User configurable channel access expands the benefits of recording to more employees, while maintaining system security.  Optional Record on Demand (via taskbar application or DTMF where available) gives users additional configurable control over what is recorded on their extension, adding to the security and functionality of your Total Recall solution. Remote Manager & Record-on-Demand

14  Banking and Finance (Financial advisors, Stockbrokers, Branch offices)  Emergency Services (Police, Fire, Ambulance, Private Security firms)  Call Centres (Help desks, Service desks, Telesales)  Homeland Security (Military Bases, Government Security Agencies)  Public Utilities (Power stations, Water supply, Gas works)  Transportation (Railways, Air Traffic Control, Fleet monitoring)  Medical Services (Hospitals, Doctors Offices, Health Clinics)  Correctional Facilities (Telephone, radio and intercom recording)  Others (Government Departments, Mining operations) Who is benefiting from Total Recall VR RIGHT NOW?

15 In an increasingly security conscious, results driven and litigious world, communications recording and logging is paramount to meeting your legal, duty of care and management requirements. Total Recall VR offers your business a professional, highly automated and broadly adaptable solution. Security and training benefits can be achieved in every level of your business, with surprising cost efficiency per channel. When your business depends on call recording, You Need Total Recall VR! Do You Have TOTAL RECALL?

16 Contact Us Prolancer Pty Ltd Head Office 2/34ª Olive Street, Kingsgrove 2208, NSW, AUSTRALIA Phone: (+61) Web:


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