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Page 1© 2013 FNT GmbH – All rights reserved. FNT Software Converging Technologies one comprehensive data model for OSS and IT automation Consolidated Inventory for technical and IT services operator Sergey Dovgan, Technical Director, Russia & CIS Ulrich Schälling, Head of Business Line Telecommunications
Page 2© 2013 FNT GmbH – All rights reserved. FNT Software FNT Software – Overview FNT Software is a leading provider of integrated software solutions for telecommunication network & service resource management, data center infrastructure management, and IT management worldwide Established in 1994, it is an independent, owner-run software company. FNT’s innovative FNT Command software suite is used worldwide by more than 25,000 users Headquarters: Ellwangen, Germany Subsidiaries: Parsippany, New Jersey (USA) Singapore Moscow Worldwide network of more than 30 partners More than 500 customers across well-known organizations More than half of the companies listed in Germany’s DAX 30 index are customers
Page 3© 2013 FNT GmbH – All rights reserved. FNT Customer Base FNT Software – Overview
Page 4© 2013 FNT GmbH – All rights reserved. Gartner‘s Nexus of 4 Forces Converging Technologies: one comprehensive data model for OSS and IT automation The nexus is the point at which two or more of four major IT forces converge to create new patterns of outcomes in technology use, business reality, market dynamics and changes to the lives of people. “The Nexus of Forces Works Its Way Into the Enterprise” Gartner September 2013
Page 5© 2013 FNT GmbH – All rights reserved. Social Networks explode Converging Technologies: one comprehensive data model for OSS and IT automation Million 350 new Photos on Facebook Each Day
Page 6© 2013 FNT GmbH – All rights reserved. Mobile takes over Converging Technologies: one comprehensive data model for OSS and IT automation 6 Billion SUBSCRIBERS by Billion CONNECTED DEVICES
Page 7© 2013 FNT GmbH – All rights reserved. Information and Big Data grows exponentially Converging Technologies: one comprehensive data model for OSS and IT automation 5 EXABYTES OF DATA CREATION took 1000 YEARS 2 YEARS 10 MINUTES in 2003in 2011Today
Page 8© 2013 FNT GmbH – All rights reserved. Cloud lifts off Converging Technologies: one comprehensive data model for OSS and IT automation Billion $200 The Personal Computer will be replaced with the Personal Cloud Cloud services in 2016
Page 9© 2013 FNT GmbH – All rights reserved. Converging Technologies: one comprehensive data model for OSS and IT automation Social Networks Mobile Big DataCloud these 4 forces are no longer a probability … they impact your network strategy and daily operations!
Page 10© 2013 FNT GmbH – All rights reserved. …but let‘s look behind the scenes Converging Technologies: one comprehensive data model for OSS and IT automation What are the technologies & resources …to be managed from an end-to-end perspective …to ensure highest level of customer experience Social Networks Internet & Network Technology OTN / IP / MPLS… Mobile Network Technology UMTS / LTE Big Data Data Center Technology Cloud IT Technology
Page 11© 2013 FNT GmbH – All rights reserved. How will this impact Business and daily Operations? Converging Technologies: one comprehensive data model for OSS and IT automation Increased automationReduced Time-to-MarketNew Business Models Higher complexity of Products and Services Service bundles, typically composed of an array of service items hosted in a multi-cloud environment combined with Services produced with own infrastructure Social Networks Mobile Big DataCloud As a consequence, you need full Transparency throughout the entire Service Chain across all Partners over all physical & logical Telco, IT and Data Center resources to manage Fulfillment, Assurance and Planning processes
Page 12© 2013 FNT GmbH – All rights reserved. FNT’s Integrated Comprehensive Data Model Full Transparency from Physical to the Service layer Converging Technologies: one comprehensive data model for OSS and IT automation Facility Physical Logical Systems Applications Services Business Services Data Center Moscow Campus Munich Site Stockholm Rac k UPS Router Cable Humidity Sensor Cell tower Antenna Fire detector LAN MPLS SAN physical Server Storage Virtualize Server SDH ERP CRM HR ACD (automatic call distribution) HelpdeskCallcenter Support Customer Self Service Portal Facility ITTelco
Page 13© 2013 FNT GmbH – All rights reserved. FNT customer examples for all that technologies Converging Technologies: one comprehensive data model for OSS and IT automation Data Center Data Centers throughout USA Data Center Hardware, Cable mgmt. down to MMA (Meet-Me-Area), but also logical network & service resources between Data Centers and Customer access Wireless Mobile Network Qatar Mobile RAN and backhaul incl. fixed line infrastructure with Cabling, Outside Plant incl. WebGIS, IT server and Data Center management (Alcatel-Lucent Managed Service) Wireline Broadcasting network throughout Germany Network & service resource mgmt. with physical equipment and logical network & service resources management IT Central IT network / Data Center in Germany Hardware & Server farms, Server mgmt incl. License & Contract management, IP management, Warehouse and Life cycle mgmt..
Page 14© 2013 FNT GmbH – All rights reserved. …and what comes next? Converging Technologies: one comprehensive data model for OSS and IT automation According to Cisco study: Video traffic will be more than 70% in 2017 Increased need for E2E elasticity & orchestration for Data Center & Network capacity mgmt. Cloud scenario will be moved to a combined Cloud / SDN / NFV story SDN / NFV will additionally boost convergence We will see Virtualization in many areas like AAA, DNS, DHCP, BRAS,… New converged NFV Data Centres SDN / NFV as part of SDDC (Software Defined Data Center – i.e. network, server and storage virtualization) CLOUD SDNNFV
Page 15© 2013 FNT GmbH – All rights reserved. Converging Technologies: one comprehensive data model for OSS and IT automation Product Portfolio & Service Management IT Infrastructure Management Telecommunication Resource Inventory Asset & Configuration Management Cable Management Data Center Infrastructure Management FNT solutions as the Basis for...
Page 16© 2013 FNT GmbH – All rights reserved. THANK YOU Converging Technologies: one comprehensive data model for OSS and IT automation Ulrich Schälling Head of Business Line Telecommunications Sergey Dovgan Technical Director, Russia & CIS
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