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RECALLS The Why?, What?, How? of a Systems Approach Hein le Roux
WHY? Why is it important?
Treating to target to reduce complications: Type 2 diabetes Every 1% reduction in A1C levels was associated with a decrease in the risk of long-term complications 1
What? What are we going to do? Use standardised recalls!!!
No direction = chaos YOUME
The Goal = synergy usofAll
How? How are we going to do it?
A robust system: 1. Valid register / database 2. Agree criteria: what? how often? 3. Agree recall codes
4. Train staff to run the system 5. Integrate with pathology 6. Train GPs in recall hygiene 7. Audit system effectiveness
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