1. 1 Programs Programs Infrastructure Flood Control Flood Control Repairs to Storm Drains Repairs to Storm Drains Stream Projects Stream Projects Strategic Investments Neighborhood Projects Transportation Projects Transit Economic Development

2. 2 Programs Programs Water Quality Pollution Control Pollution Control Stream Restoration Stream Restoration Operating NPDES permit Customer Service Finances

3. City Billing/Administration

4. 4 FY2008 Storm Water Services Program Highlights  Capital Program - $33.5 million  Neighborhood-wide projects (50%)  Repairs (29%)  Water Quality (12%)  Strategic Collaboration (9%)  Operating Plan - $12.6 million  NPDES Work Plan  PCCO  Street Maintenance

5. 5 FY2008 Storm Water Services Program Highlights  Fee Drivers  Capital projects (catching up with aging infrastructure)  Increased construction costs  Steady influx of requests for service  Less reliance on bond revenue  Long Range Fee Plan  Declining rate increases

6. 6 Long Term Plan 1993 – 2007 1993 – 2007 10% increases to complete high priority maintenance backlog 10% increases to complete high priority maintenance backlog 7.5% increases through FY06 to continue aggressive attack on the channels and large projects 7.5% increases through FY06 to continue aggressive attack on the channels and large projects 2008 forward 2008 forward 7% increases thru FY10 7% increases thru FY10 Stepping down increases to cost of living Stepping down increases to cost of living

7. 7 FY08 $5.51 Monthly Residential Fees $2.12 $8.90

8. 8 6,908

9. 9 Consolidated Information FY03FY04FY05FY06FY07 Requests For Service Qualified1,7491,2011,2061,0631,289 Resolved1,0591,8751,8631,673 690 Outstanding7,6977,0236,3665,7566,505 Fees Increases 5.5% 7.5% 7.5% 7.5% 7.0% Residents > 2,000 sf$3.87$4.16$4.47$4.81$5.15 Capital Program Capital Program Expenditures$16.1$32.4$37.9$36.8$32.5 PAYG Funding$16.4$ 6.3$ 9.4$11.8$14.0 Debt Funding$54.3$45.0 Fund Balance$19.5($6.6)$20.0($4.9)$21.6 Outstanding Debt$52.8$106.2$104.1$144.5

10. 10 Consolidated Information FY08FY09FY10FY11FY12 Requests For Service Qualified1,2801,2801,2801,2801,280 Resolved 540 540 540 540 632 Outstanding7,2548,0038,7529,596 10,248 Fees Increases 7.0% 7.0% 7.0% 6.5% 6.0% Residents > 2,000 sf$5.51$5.89$6.31$6.72$7.12 Capital Program ($mm) Expenditures$33.5$34.5$35.5$36.6$37.7 PAYG Funding$17.0$18.0$18.5$19.0$20.0 Debt Funding$30.0$30.0 Fund Balance$ 6.2$21.0$ 5.1$18.5$ 2.3 Outstanding Debt$141.1$166.7$162.1$187.8$183.6

11. 11 Fort Collins, CO Portland, OR Austin, TX Boulder, CO Chattanooga, TN Tampa, FL Wilmington Durham Charlotte Raleigh Winston-Salem Greensboro High Point Fayetteville Black & Veatch 2004/2005 Stormwater Survey Informal survey facilitated by Scott Bryant, Greensboro, NC

12. 12 Charlotte Flood Control Program

13. 13 Engineering Team Engineering Team Team Leader Team Leader 2 Watershed Area Managers 2 Watershed Area Managers 1 Senior Project Manager 1 Senior Project Manager 10 Project Managers 10 Project Managers 2 Project Coordinators 2 Project Coordinators 1 Construction Manager 1 Construction Manager 2 Senior Construction Inspectors 2 Senior Construction Inspectors 4 Construction Inspectors 4 Construction Inspectors

14. 14 Engineering Team Responsibilities Engineering Team Responsibilities Provide Project Management, Construction Management and Inspection on 21 Flood Control Projects, 8 Stream Restoration and 11 Water Quality/ Pollution Control Projects Provide Project Management, Construction Management and Inspection on 21 Flood Control Projects, 8 Stream Restoration and 11 Water Quality/ Pollution Control Projects Provide Technical Support to Transportation and Neighborhood Improvement Programs Provide Technical Support to Transportation and Neighborhood Improvement Programs Provide Project Management on Transit driven projects Provide Project Management on Transit driven projects Review Rezoning Requests Review Rezoning Requests Review & approve Fee Credits Review & approve Fee Credits Interface with City Council on Floodplain Regulations Interface with City Council on Floodplain Regulations Establish, Maintain & Update Policies, Procedures, Storm Drainage Design Manual & Fee Credit Manual Establish, Maintain & Update Policies, Procedures, Storm Drainage Design Manual & Fee Credit Manual Manage the storm water economic development program Manage the storm water economic development program

15. 15 Flood Control Program Flood Control Program Flood control projects are watershed-wide drainage system improvements, system problems and solutions are inter-connected and drain up to one square mile. Flood control projects are watershed-wide drainage system improvements, system problems and solutions are inter-connected and drain up to one square mile. Typical planning, design and construction duration – 5-7 years Typical planning, design and construction duration – 5-7 years Typical costs range from $500,000 - $10,000,000 Typical costs range from $500,000 - $10,000,000 Annual Funding of $17,304,000 Annual Funding of $17,304,000

16. 16 Flood Control Program Completed around 60 projects Completed around 60 projects Currently working on 21 flood control projects (at various phases) Currently working on 21 flood control projects (at various phases) Backlog of 58 identified project areas Backlog of 58 identified project areas 1993 – present: Flood Control Projects defined by density of service requests and assessment by Storm Water Inspector & Engineer. 1993 – present: Flood Control Projects defined by density of service requests and assessment by Storm Water Inspector & Engineer.  Watershed Priority Ranking efforts becoming more proactive. Perform approximate modeling to determine street and house flooding Perform approximate modeling to determine street and house flooding Number of Backlog projects will likely increaseNumber of Backlog projects will likely increase

17. 17 Strategic Investment Programs Collaboration with various City Programs where we provide technical support and funding Neighborhood Projects - $515,000 Transportation Projects - $515,000 Transit - $1,081,500 Economic Development - $515,000

18. 18 Charlotte Water Quality/Permitting Program

19. 19 NPDES Permit Program Charlotte Phase 1 MS4 -1993 Charlotte Phase 1 MS4 -1993 Partnered w/County since that time Partnered w/County since that time Recent permit renewal Recent permit renewal Six minimum measures Some city, some shared Six minimum measures Some city, some shared City staff are permit managers City staff are permit managers S&EC City, separate division S&EC City, separate division Education/volunteer program elements, shared Education/volunteer program elements, shared Monitoring, IDDE, Contracted to Meck Co. Monitoring, IDDE, Contracted to Meck Co. Good Housekeeping, shared Good Housekeeping, shared PCCO – City PCCO – City

20. 20 WQ/Stream Monitoring Network County doing or shall we?

21. 21 Causes of impairmentCauses of impairment TMDL’s written for mostTMDL’s written for most NPDES permit requires “Water Quality Recovery Program”NPDES permit requires “Water Quality Recovery Program” $1 Billion backlog (only WQ)$1 Billion backlog (only WQ) CWA holds us responsibleCWA holds us responsible Impaired Streams

22. 22 NPDES - PCCO Highlights Currently proposed for City and ETJ Currently proposed for City and ETJ Proposal goes beyond mandated minimums Proposal goes beyond mandated minimums Adds controls for Flooding /erosion reduction Adds controls for Flooding /erosion reduction Adds open space requirements Adds open space requirements Includes redevelopment provisions – 303d recovery Includes redevelopment provisions – 303d recovery Addresses issues related to endangered mussel Addresses issues related to endangered mussel Includes several fee-in-lieu options (non-flood) Includes several fee-in-lieu options (non-flood) Controversial Controversial

23. 23 Reversing Impairment WQ Capital Program Conduct restoration activities - Eteam Conduct restoration activities - Eteam Not required, yet Not required, yet Stream Restoration Stream Restoration BMP projects BMP projects Inside CIPs Inside CIPs Partnerships w/schools, parks, ED, County Partnerships w/schools, parks, ED, County Pond program Pond program Watershed restoration projects – SR & BMP Watershed restoration projects – SR & BMP

24. 24 Innovative Programs BMP testing program BMP testing program Construct and monitor a range of structural BMP’s Construct and monitor a range of structural BMP’s Supports successful protection measures Supports successful protection measures Supports restoration efforts Supports restoration efforts Benchmarks costs and effectiveness Benchmarks costs and effectiveness http://stormwater.charmeck.org - professionals http://stormwater.charmeck.org - professionals http://stormwater.charmeck.org Watershed monitoring/research projects Watershed monitoring/research projects Edwards Branch Edwards Branch Beaverdam Creek Beaverdam Creek

25. 25 Permitting Program and the Stream Mitigation Bank 401/404 permitting for City projects 401/404 permitting for City projects Heavy use of consultants Heavy use of consultants Permitted XXX projects per year Permitted XXX projects per year 2003 - First Stream Mitigation Bank 2003 - First Stream Mitigation Bank Stream projects are ‘banked’ through credit system Stream projects are ‘banked’ through credit system Offsets impacts of other City projects (airport) Offsets impacts of other City projects (airport) Allows us to keep restoration benefits local, rather than pay to state Allows us to keep restoration benefits local, rather than pay to state Reduces the cost of restoration, 303d Reduces the cost of restoration, 303d Vegetation management for all projects Vegetation management for all projects

26. 26 City WQ Budget About $2M operating About $2M operating Pays for County services Pays for County services 10 Internal staff 10 Internal staff Education and global planning Education and global planning Excludes S&EC staff (10 inspectors) Excludes S&EC staff (10 inspectors) About $4M Capital About $4M Capital Funds named projects, < 1 sq mi. Funds named projects, < 1 sq mi. 11% of total City CIP 11% of total City CIP Shared between SR, Pond, BMP projects Shared between SR, Pond, BMP projects Excludes grant funds Excludes grant funds Excludes revenue from mitigation bank sales Excludes revenue from mitigation bank sales