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Developing Student Orientation Modules for Online Education Programs at The Richard Stockton College of New Jersey and Rowan University Dennis Fotia, Diane.

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Presentation on theme: "Developing Student Orientation Modules for Online Education Programs at The Richard Stockton College of New Jersey and Rowan University Dennis Fotia, Diane."— Presentation transcript:

1 Developing Student Orientation Modules for Online Education Programs at The Richard Stockton College of New Jersey and Rowan University Dennis Fotia, Diane Holtzman and Deb Dagavarian The Richard Stockton College of New Jersey and Michael Ciocco Rowan University Presented at the National Institute on the Assessment of Adult Learning 2010 Atlantic City, June 10 th 2010

2 Need for Orientation to Distance Education The distinctive nature of an online course as compared to a face-to-face (F2F) course: Both teaching and learning to be addressed Technology also needs to be addressed Students must be prepared for Distance Education Holtzman, Dagavarian, Fotia & Ciocco. Developing Student Orientation Modules for Online Education Programs Presented at the National Institute on the Assessment of Adult Learning 2010 on June 10 th 2010

3 Why have a Student Orientation for Distance Education? To free individual faculty from having to determine if a student is ready for an online course For the student to self-assess his/her own readiness for online learning To make sure that students understand the nature of online education and are realistic about the type and amount of work involved To explain what is involved in the particular institution’s online courses Holtzman, Dagavarian, Fotia & Ciocco. Developing Student Orientation Modules for Online Education Programs Presented at the National Institute on the Assessment of Adult Learning 2010 on June 10 th 2010

4 Learning Outcomes of Online Orientation at Stockton To learn or get a refresher on basic technology, time management, and organizational and study skills. To learn how to write and read in an academic, online environment. To learn the basics of online etiquette, or netiquette. To find out specifically how Stockton offers its Distance Education courses. To be able to decide for yourself if you are ready to take an online course. Holtzman, Dagavarian, Fotia & Ciocco. Developing Student Orientation Modules for Online Education Programs Presented at the National Institute on the Assessment of Adult Learning 2010 on June 10 th 2010

5 Middle States Commission on Higher Education Publication Endorsed by all Regional Accrediting Associations Student support consists of many components, including assisting “the prospective student in understanding independent learning expectations as well as the nature and potential challenges of learning in the program’s technology- based environment.” (http://www.msche.org/publications/distguide pdf, p. 15).http://www.msche.org/publications/distguide pdf The Commission notes the importance of student preparation for online or distance learning, and the institution’s necessary commitment to facilitating this preparation. Holtzman, Dagavarian, Fotia & Ciocco. Developing Student Orientation Modules for Online Education Programs Presented at the National Institute on the Assessment of Adult Learning 2010 on June 10 th 2010

6 USDLA Journal “All first-time distance education students should be given a clear statement of course requirements in advance. This should include: 1) all course requirements; 2) the weekly time commitment and specific computer skills required by the course; and 3) a presentation of the practical difficulties of working at a distance and what is needed to manage those challenges successfully.” Holtzman, Dagavarian, Fotia & Ciocco. Developing Student Orientation Modules for Online Education Programs Presented at the National Institute on the Assessment of Adult Learning 2010 on June 10 th 2010

7 Online Orientation To Promote Interactive Learning Good practice encourages students to “discuss” course work with one another in online environment Good practice also encourages students to “discuss” course work with professor in online environment Orientation can introduce students to these critical concepts Holtzman, Dagavarian, Fotia & Ciocco. Developing Student Orientation Modules for Online Education Programs Presented at the National Institute on the Assessment of Adult Learning 2010 on June 10 th 2010

8 Why an Orientation? Rowan University Welcome Back! ▫ Most students are Continuing Ed  Community College Transfers  Taking on a Masters/Doctorate Program  Adding to their credentials ▫ Lapse since Students last participated in a class environment Are You Ready for This? ▫ Technophile = Computer Literate (NOT always TRUE)  Many recent Grads who start a Continuing Ed or Graduate program lack essential computer skills ▫ Online/Hybrid courses are convenient & flexible, but still require commitment  Student Perception: Online = Easy (Almost Never True) Holtzman, Dagavarian, Fotia & Ciocco. Developing Student Orientation Modules for Online Education Programs Presented at the National Institute on the Assessment of Adult Learning 2010 on June 10 th 2010

9 Goals of Orientation Rowan University CGCE Get Students Started Early ▫ Prepares students before the first class starts Set Expectations ▫ Make clear the style of the course offerings (online, hybrid, web assisted) ▫ Expected Commitments ▫ Policies and Procedures Inform students about how to access Services ▫ Technical Support ▫ Administrative Support (registration, financial aid, grades) Holtzman, Dagavarian, Fotia & Ciocco. Developing Student Orientation Modules for Online Education Programs Presented at the National Institute on the Assessment of Adult Learning 2010 on June 10 th 2010

10 Limitations of Orientation Rowan University CGCE Bound Orientation Materials such that they ▫ Are pertinent to the first-time student  Do not drown the first-time student in a see of comprehensive information ▫ Do not dive much below the surface  Retention of training materials and information is often poor when not put immediately into practice ▫ Require minimal support  “Self Service” style orientations force students to explore the material  Make this easy to maintain and update for your institution Holtzman, Dagavarian, Fotia & Ciocco. Developing Student Orientation Modules for Online Education Programs Presented at the National Institute on the Assessment of Adult Learning 2010 on June 10 th 2010

11 Commitment to Orientation Rowan University CGCE Rowan is strongly committed to offering and improving orientation materials Customer Service & Support is a priority How to Commit Students to Orientation? ▫ “We Told You So” approach  Warn Students of the Perils of not Completing the Orientation Course ▫ Some faculty/programs integrate it into their courses Holtzman, Dagavarian, Fotia & Ciocco. Developing Student Orientation Modules for Online Education Programs Presented at the National Institute on the Assessment of Adult Learning 2010 on June 10 th 2010

12 Basic Technology Time Management, Study Skills and Organizational Skills Written Communication and Reading Netiquette Distance Education at Stockton Holtzman, Dagavarian, Fotia & Ciocco. Developing Student Orientation Modules for Online Education Programs Presented at the National Institute on the Assessment of Adult Learning 2010 on June 10 th 2010 Overview of Online Orientation Modules The Richard Stockton College of NJ

13 Basic Technology Basic word processing skills Cutting and pasting Using mouse (right click) Search engines Course Management Systems (CMS/LMS) Holtzman, Dagavarian, Fotia & Ciocco. Developing Student Orientation Modules for Online Education Programs Presented at the National Institute on the Assessment of Adult Learning 2010 on June 10 th 2010

14 Overview of Online Orientation Modules The Richard Stockton College of NJ Time Management, Study Skills and Organizational Skills Use of calendars and PDAs for class assignments Creating “to-do” list Organizing work area Saving work/creating back ups File management (organization) Holtzman, Dagavarian, Fotia & Ciocco. Developing Student Orientation Modules for Online Education Programs Presented at the National Institute on the Assessment of Adult Learning 2010 on June 10 th 2010

15 Overview of Online Orientation Modules The Richard Stockton College of NJ Written Communication and Reading Emphasize amount of reading and writing in an online course Importance of writing clearly Importance of grammar, punctuation, and citations Diversity of writing assignments: discussion posts, formal research, and blogs Holtzman, Dagavarian, Fotia & Ciocco. Developing Student Orientation Modules for Online Education Programs Presented at the National Institute on the Assessment of Adult Learning 2010 on June 10 th 2010

16 Overview of Online Orientation Modules The Richard Stockton College of NJ Netiquette Online courtesy and respect for each other Limit use of acronyms and emoticons Avoiding improper postings and “IM-ese” Holtzman, Dagavarian, Fotia & Ciocco. Developing Student Orientation Modules for Online Education Programs Presented at the National Institute on the Assessment of Adult Learning 2010 on June 10 th 2010

17 Overview of Online Orientation Modules The Richard Stockton College of NJ Distance Education CMS/LMS Technical support/help desk Registration procedures Mandatory and additional required meetings Student evaluations of instruction (IDEA-SRI) Plagiarism (Turnitin) and academic honesty Library Online services Distributed Education instructional methods (hybrid/online) Holtzman, Dagavarian, Fotia & Ciocco. Developing Student Orientation Modules for Online Education Programs Presented at the National Institute on the Assessment of Adult Learning 2010 on June 10 th 2010

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19 Orientation Methodology Rowan University CGCE Keep it To The Point ▫ Blackboard Training Materials are provided in each course [Course Quick Training – CQT] ▫ Orientation teaches students how to quickly access the training materials WHEN they need them [Just in Time] ▫ Short and sweet – no video is over 5 minutes long Easily Accessible ▫ Housed as a course in the Blackboard system ▫ The Orientation is available 21 days prior to a student’s very first course ▫ It remains available for as long as the student is registered with CGCE classes at Rowan Holtzman, Dagavarian, Fotia & Ciocco. Developing Student Orientation Modules for Online Education Programs Presented at the National Institute on the Assessment of Adult Learning 2010 on June 10 th 2010

20 Orientation Design Rowan University CGCE Consists of Six Five-Minute (or less) Videos ▫ Voice-Over PPT Flash Video plays On Demand ▫ Total Time to complete the Orientation is 30 minutes ▫ Students do not have to complete in one sitting General Theme: “Where you should go for…” Contains a Blackboard Practice Area ▫ Setup like a sample course ▫ Sandbox area for students to test Bb tools Handouts Area provides PDF handouts of all Slides used in videos Holtzman, Dagavarian, Fotia & Ciocco. Developing Student Orientation Modules for Online Education Programs Presented at the National Institute on the Assessment of Adult Learning 2010 on June 10 th 2010

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22 Orientation Modules Rowan University CGCE Introduction – Sets the tone and expectations for the orientation and videos to follow. Online Services – Learn where to access Student Portal, Blackboard, Banner, Tech Support, etc. Computer Tune-Up – Perform a computer compatibility check; deal with any computer issues Course Structure – Presentation of standardized Rowan CGCE course structure and how to navigate the course in Blackboard Syllabus – Overview of standardized Rowan CGCE course syllabus Blackboard Tools – Overview of Blackboard course tools; what each tool is for and where to access it Holtzman, Dagavarian, Fotia & Ciocco. Developing Student Orientation Modules for Online Education Programs Presented at the National Institute on the Assessment of Adult Learning 2010 on June 10 th 2010

23 Video Module Design Rowan University CGCE Common Components ▫ Title Slide with definitive title ▫ Session Overview: defines learning goals of the video ▫ General Content ▫ Session Wrap Up: reviews learning goals of the video an recaps any important points. Recordings (Voice-Over) are scripted. Script is provided for ADA compliance Holtzman, Dagavarian, Fotia & Ciocco. Developing Student Orientation Modules for Online Education Programs Presented at the National Institute on the Assessment of Adult Learning 2010 on June 10 th 2010

24 Orientation Demo Rowan University CGCE Online Student Tutorial Online Student Tutorial – CGCE Blackboard System Holtzman, Dagavarian, Fotia & Ciocco. Developing Student Orientation Modules for Online Education Programs Presented at the National Institute on the Assessment of Adult Learning 2010 on June 10 th 2010

25 Thank you for attending our session! Diane Holtzman, Dennis Fotia, and Debra Dagavarian The Richard Stockton College of New Jersey and Michael Ciocco Rowan University


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