Presentation on theme: "*Aftermarket AutoSystems"— Presentation transcript:
1*Aftermarket AutoSystems *AMAS is a division of Water Doctors International, Inc.
2Why is AMAS different?AMAS has PROVEN and SUCCESSFUL field repairs from a group of dedicated service professionals affiliated with Water Doctors over the last 30 years.Approximately 100,000 and proven field repairs on the data base – based on over 8,000,000 proven and successful repairs since 1976, by dedicated professionals from Water Doctors.Updated DAILY – seamlessly over the web—adding new repairs and updating older repairs with new diagrams and/or digital photos.Specialists in these repairs for over 40 years – Jim Vandale, 10 years in vehicle manufacturing, 30 years providing face to face service throughout North America. Along with AMAS R&D Team, there are over 240 combined years of experience and expertise.
3What is AMAS?Service opportunity everyone has been avoiding – water, wind and dust leaks.Extremely easy to implement, easy to use, expertise remains in your establishment, not with technicians.
5What is AMAS?NO automotive service providers are dealing with these problems in a professional way – until now.NO capital equipment required.NO additional technicians.NO training costs – simply an annual license agreement to access AMAS training, which is updated daily and seamlessly. AMAS Certification presented to qualified Service Centers and individual Technicians!
6Why should you be interested Why should you be interested? - Supplemental sales/profit from existing customers Use present technicians – fits their skills, withCERTIFICATION of qualified technicians- Return on investment with only 2 repairs - 24/7 repairs, training, technical support- Certification of Service Centers- No downloads to rob valuable time and space on computer hard drive
9Vehicle owners do not know where to go to have their vehicles repaired. Years of completing these nuisance repairs have shown a market exists.AMAS has over 100,000 repairs actually performed.Combined knowledge of all in-field technicians is incorporated into AMAS, creating a diverse representation of proven repairs.
11Leaks from 1 plant, 1 vehicle model, ¾ YR Production - MINIVAN (Data tracked by VIN number on repairs WDI has performed)
12(Data tracked from VIN numbers on repairs we have performed) 1 Plant, 1 Vehicle, ¾ YR Production- SEDAN(Data tracked from VIN numbers on repairs we have performed)
13After Market Auto Systems - NO additional techniciansNO major inventory of parts, small inventory of repair parts & sealantsNO training costsNO lag time; database updated online DAILYPerform repairs in shopExpertise remains in shopROI in 2-3 repairs
14What is the Value?Speed of Look up – 15 seconds to find PROVEN and SUCCESSFUL field repair.Step by step instructions with digital pictures/diagrams of actual repairs, length of time to perform the repairs and list of materials and tools required.Depth of Information – Includes 2009 models – back to 1989 – approx. 100,000 repairs on the data base.Designed for lowest skill level technicians with comprehensive training availableAverage repair takes less than 1 hour from start to finishToll free 800 support provided
15Diagnostic and Repair Services for Water, Wind and Dust Leaks Not regulated by Third Party regulationsNot restricted by Insurance Company agreementsNot restricted by Call Center customer ‘allocations’Provides a service for customers who do not know where to get these problems repaired.Brings the customer into your location for a ‘consumer’ sale.Old Fashioned Service – Solve Your Customer’s Problems at a Reasonable Price and Profit!
16What does AMAS look like? First of 24 Digital PicturesComplaint – ‘Customer complaining of water leaking onto passenger floors’Picture confirms body type, etc.Provides Testing ProceduresProvides DiagnosisStarts repair procedures based on ACTUAL REPAIRS
17What does AMAS look like? Digital Picture #2 in Step by Step repairLeaking coming in from stove pipe in plenum chamberGraphic added to assist technician to correct location.
18What does AMAS look like? Digital picture #15 in Step by Step repair“Foam seal tape being removed”Graphic added to assist technician
19What does AMAS look like? Digital picture #19 in Step by Step repair“Tech is ensuring nuts holding evaporatorbox to plenum are secure”Graphic added to assist technician
20What does AMAS look like? Digital picture #22 in step by step repair“Tech is reinstalling plastic shroud”
21Final Steps, Estimated time to complete the repair and tech tips 24. Retest to verify repair. It is wise to pull the inner fender back and seal around the heater drain with dum dum. Seal all grommets with dum dum and spray complete area with liquid metal.25. Replace damaged wet detner, refit carpets. Reinstall kick pad and scuff plate.Tech Tips: Always lift rear carpets and replace rear floor detner. Use a wet vac to remove all excess water from carpets.Est. Time of Repair 1 HR.Materials Pump sealer, tape 5/8, detner, dum dum, liquid metal, spray glueTools Detner knife, battery or air caulking gun, cordless screw gun, fender cover, trim plug puller, rags, socket set, flashlight, shutz gun.
22Excerpts from a Typical AMAS Repair Customer’s ComplaintHeader
23Excerpts from a Typical AMAS Repair CauseDiagnosisWater dripping from “A” post trim
24Excerpts from a Typical AMAS Repair Various testing methods used:Shower TestSquirt Bottle
25Excerpts from a Typical AMAS Repair This Repair includes 44 itemized steps, detailing specific “how to” instructions, a few of which follow:Step 1Steps 5 through 11
26Excerpts from a Typical AMAS Repair Steps 12 & 13
27Excerpts from a Typical AMAS Repair Steps 14 through 16Note the black plastic tag that connects to the 'A' post and the trim. The black tag must be removed in order to remove 'A' post trim.
28Excerpts from a Typical AMAS Repair Step 22Lower headliner to gain access to further diagnose leak.Steps 17 through 21(regarding removal of visor)
29Excerpts from a Typical AMAS Repair Steps 27 through 30
30Then put water onto the roof seam to check windshield and roof seam. Excerpts from a Typical AMAS RepairStep 34Then put water onto the roof seam to check windshield and roof seam.Step 33When water is put into the trough, it pours in at the top of the windshield.
31Excerpts from a Typical AMAS Repair NOTE: If sealed from the exterior, water will bere-directed back into tracking area of moon roof.Steps 36 & 37 Use a cordless caulking gun to apply Water Doctor approved pump sealer to the inside header at the windshield to seal this leak.
32Step 38 View after sealing the inside header. Excerpts from a Typical AMAS RepairStep 39Use chip board to clean up sealer and remove excess.Step 38 View after sealing the inside header.
33Excerpts from a Typical AMAS Repair Steps 40 through 42
34Excerpts from a Typical AMAS Repair Tech TipsPump sealer available from Water Doctors.Use less effort by use of cordless caulking gunVery Important Message: Although we demonstrate the steps to repair a complaint, it does not mean that the current repair is the ONLY repair or cause for a leak with the same complaint.
35TSB - No Comparison No digital pictures Not readily available Not updated dailyNo 24/7 technical supportNot a stand-alone repair guide
36What does AMAS look like? Detailed explanation of use of sealants in common areas of leaks – includes information on the sealant, application, seal time, dry time and example of use.
37Black Liquid Metal – sealant The Training Information Section is complete with detailed explanation of how to use various sealants – this is one exampleBlack Liquid Metal – sealantContainer: 1 quart silver metal cansAppearance and characteristics: thick black liquid.Application:1. Poured straight out of the can - over a seam into a hard to seal area like a seam behind a fender from the plenum. 2. Sprayed out of a schutz gun - over a hard to get seam or area under a dash board. 3. Sprayed over a dum dum seal for insurance. 4. Poured out of a squeeze bottle - over a seam where neatness counts. Use black liquid metal on a clean dry area. 5. Applied with an acid brush. Always use liquid metal on a clean dry area.Seal time: one to four hoursDry time: 24 hoursExample of use: 1. Remove the plenum cover. Pour 1 quart of black liquid metal into the plenum drain to seal the cowl seam behind the fender. 2. Remove the left front floor carpet trim. Remove the detner from the inner top cowl/dash seam area. Seal the factory sealer skip with dum dum. Water test the left front floor area. Spray over the dum dum with black liquid metal. 3. Remove the right side plenum cover. Clean the area around the top fender bolt with mineral spirits. Squeeze out 1/2 pint of black liquid metal over the top fender bolt. Install plenum cover. Don't test for 24 hours.
38What does AMAS look like? Easy Reference to Vehicle Body part and location – sample shows ‘Air Vent’ location
39Training included on AMAS includes common areas where leaks occur – example shown is ‘burn hole’ from vehicle manufacturing..Most common causes of leaks are vehicle production inconsistencies WE DON’T ENGINEER, WE RE-ENGINEER TO CORRECT DEFECTS!
40Materials and Tools Required Acry-Solv 3 quarts, Shop Towels (or rags) 2 rolls, Clear Seam Sealer 2 tubes, Black Seam Sealer 2 tubes, Sealer Cartridges 30 cartridges, Strip Caulk (72 ft box) (Dum Dum), 1 box Liquid Metal (clear) 1 quart, Liquid Metal (black)1 quart, Butyl Tape (round 5/16), 1 pack Urethane (fast set)2 cartridges, Urethane (regular) 2 cartridges, Deodorizer 1 gallon, Detner (1 x 2 sections) 10 (1 roll), Shim Stock, Foam Tape1, Shim Stock Rubber Tubing 1 each (3/8 round), Silicone Paste1 can, Chip Board1 Bundle, Trim Cement 1 can, Hush Pads1 boxToolsAir or Battery Powered Caulking Gun 1, Acid Brushes 12, Windshield PlasticStick (white knife)3, Shutz Gun 1, Deodorizer applicator (spray gun)1, Squeeze Bottle (6 ounces)1, Plastic Bottles (quart size)2, Shower Stand 1Current cost for these supplies are approximately $750, plus shipping.Any or all of these supplies can be ordered fromor
41Toll Free Technical Support What about Technical Support?What happens when a problem ‘repair’ is not on the data base?Toll Free Technical SupportIf our AMAS R&D Team, with over 240 years of combined experience, cannot help, we can expand the question out to over 100 technicians currently in the field performing these repairs daily.
42Where do these efficient techniques come from Where do these efficient techniques come from? Over 30 years of field diagnostic and repair experience from dedicated professionals who operate Water Doctors.Currently there are over 100 technicians in the field daily, diagnosing, repairing, and the R&D Team are providing updated information for the database.Stop spending hours trying to diagnose a leak. Let AMAS show you the diagnosis and the repair with just the customer’s complaint.With every new model of vehicle, we are expanding our database. Let AMAS perform the repairs and pass the knowledge on to you. No lost days for training, because technicians can train in house—even for the most recent models.
43How does AMAS compare to other E-Data Offerings? AMAS Other E-Data Offerings___________Complete repair – step by step Focuses on TSB’sWith user name and password, info Information on ONE computer onlycan be accessed from any computer Additional users pay added charge24/7 Technical Support toll free number Technical support not focused on techniciansOffered in numerous languages English onlyCan supply on site training if required Not availableLarge data base of repairs to reference At times, pay per requestTeaches in easy to understand terms Can be confusing if not familiar with technical languageTechnical support from experienced techs Focus has been on software not technical support
44MANIJA DE LA PUERTA DE LAS DEMOSTRACIONES DE LA FOTO QUITADA Service Technicians speak Spanish?WATER LEAK TOYOTA TACOMAESTA FOTO DEMUESTRA EL TECH QUE QUITA LA MANIJA INTERIOR DE LA PUERTA EN LA PREPARACION DE QUITAR EL PANEL DE AJUSTE DE LA PUERTAEL TECH EST INDICANDO QUE EL AGUA EST GOTEANDO DEBAJO DEL PANEL DE AJUSTE DE LA PUERTA, QUE INDICAR A LA RA Z CAUSA QUE ES SPLASH-SHIELD DA ADOS.MANIJA DE LA PUERTA DE LAS DEMOSTRACIONES DE LA FOTO QUITADA
45... Spanish?ESTO DEMUESTRA EL PANEL DE AJUSTE QUE ES QUITADO UNA VEZ QUE SEAN LOS CLIPS DEL ALAMBRE DESCONECTADO, ALL OTROS CLIPS QUE SE DESCONECTARONESTO ES Una VISION DESPUS DE QUE SE HAYA REPARADO SPLASH-SHIELD. DESPUS DE LA REPARACION VERIFICADA REINSTALE EL AJUSTE QUE RECUERDA ENGANCHAR TODO ELECTRONICO CONEXIONES CORRECTAMENTE.EN ESTA FOTO USTED PUEDE VER EL SPLASH-SHIELD DESPUS DEL PANEL DE AJUSTE DE LA PUERTA QUITADO.
46PHOTO LA POIGNE DE PORTE D'EXPOSITIONS A ENLEV. Service Technicians speak French?WATER LEAK TOYOTA TACOMACETTE PHOTO MONTRE TECHNOLOGIE ENLEVANT LA POIGNE INTRIEURE DE PORTE DANS PREPERATION D'ENLEVER L'QUILIBRE DE PORTE PANNEAU.LA TECHNOLOGIE INDIQUE QUE L'EAU S‘ GOUTTE DE DESSOUS LE PANNEAU D'QUILIBRE DE PORTE, QUI INDIQUERAIT La CAUSE De RACINE TANT Des SPLASH-SHIELD ENDOMMAGOS.PHOTO LA POIGNE DE PORTE D'EXPOSITIONS A ENLEV.
47… French?CECI MONTRE QUE LE PANNEAU D'QUILIBRE TANT ENLOVENT UNE FOIS QUE LES AGRAFES DE FIL SONT D’BRANCHOES, LE D'AUTRES AGRAFES D’BRANCHER.DANS CETTE PHOTO VOUS POUVEZ VOIR LE SPLASH-SHIELD APRES LE PANNEAU D'QUILIBRE DE PORTE ENLEV.C'EST Une VUE APRES QUE SPLASH-SHIELD AIT T REPARE. APRES LA REPARATION VERIFIEE RE-INSTALLEZ L'QUILIBRE SE RAPPELANT D'ACCROCHER TOUS RACCORDEMENTS ELECTRONIQUES CORRECTEMENT.
48What are people saying about AMAS? Robby Robbs – Current Chairman of I-CAR…simple to use, responsive, from a technical perspective....outstanding job in illustrating correctiveprocedures. I really see an application for this with OE dealers, body shop, glass installers. Great job.Don Droske – Retired Engineer – GM…….the most difficult problems to resolve is the identification of the real root cause and the permanent repair…….. This data base, provides the tools to efficiently and correctly diagnose and repair the problem the first time.Tom Lynch - Ford - Retired Engineer…..looking for an additional profit opportunity at a very low cost, I strongly recommend you review this software to add on profit.Wickstrom Dealer – Brian Cook, Service Director…in the past we avoided these problems, however we now actively search for these service opportunities…….we have added incremental revenue and profit…..Auto Glass – Al Fuller, Owner, Anvil Glass….this is simple, the training is all included, it works, the ROI is extremely fast, and I like it.Tire Retailer – Randy Wong – Owner, Goodyear Automotive ….just been introduced to this add on service and profit opportunity – I am very excited about the opportunity to service this untapped market, solve my customers problems and add profits.
49AMAS promotes safety!Air Bag Safety - Always disconnect the car battery if the car airbag may be deployed.Safety Equipment - Always use safety precautions. Wear gloves when needed!Hazardous Material - Always dispose of hazardous materials (i.e. chemicals) in a safe manner. NEVER put the environment at risk!Knowledge of Leaks - AMAS will show you the repair for a leak--this does not mean it is the ONLY repair or cause of a leak. Be sure to retest vehicles (as indicated) upon completion to insure you have performed the repair properly.Not all repairs are covered by a manufacturer warranty.Examples of non-warranty repairs:windshield repairs after the glass has been replaced by a non-dealership establishmentcar break-ins (damaging weather-strip and windows)vibration from large speakersinstalling car stereos and/or alarms
50*Aftermarket AutoSystems *AMAS is a division of Water Doctors International, Inc.