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Driven to Success Through Service and Quality Solutions Southeast Region Strategic Planning, the WHAT, WHY & HOW.

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Presentation on theme: "Driven to Success Through Service and Quality Solutions Southeast Region Strategic Planning, the WHAT, WHY & HOW."— Presentation transcript:

1 Driven to Success Through Service and Quality Solutions Southeast Region Strategic Planning, the WHAT, WHY & HOW

2 SE Region, aka.“The Bullet Train” We are required to drive the bullet 170 mph, while rebuilding the entire train piece by piece. The Renewal Organization

3 The Skilled Sailor “The boat is at capacity, the seas are expanding, the weather is unpredictable and we have no map, time to set the sails, chart our course and navigate our many successful outcomes.”

4 Agency Mission, Vision & Goals Mission Provide leadership in the development and operation of a safe and efficient transportation system. Vision Dedicated people creating transportation solutions through innovation and exceptional service. 5 Core Goals Mobility Accountability Preservation Safety Service

5 Agency Values Accountability Attitude Communication Excellence Improvement Integrity Respect Teamwork

6 SE Region Strategic Planning-WHAT? Develop a SE Region Vision  Compelling  Common Focus Set Direction for Development of Objectives  Strategic  Action Plans  Personal Tether Vision to SE Region Culture  Values Organizational Clarity & Alignment

7 SE Region Strategic Planning-WHY? “In preparing for battle, I’ve always found that plans are useless, but planning is essential.” Dwight Eisenhower

8 SE Region Strategic Planning-WHY? Leadership & Management Duty Organizational Clarity Alignment  MAPSS to daily objectives Common Focus Pulling Together, In This Together Environment New Staff & Staff in New Places Big Hairy, Complex Challenges The Process/Journey

9 SE Region Strategic Planning-WHY? “Greatness” Competence and Organizational Clarity

10 SE Region Strategic Planning-How? Group Managers-Values Conversation Trust Passion Champion S=Q*A (Maier Model) Driven to Success Through Service and Quality Solutions

11 SE Region Strategic Planning-How? Joint Management-Critical Issues/Opportunities Brainstorm

12 SE Region Strategic Planning-HOW? Objectives of the SWOT Situation Analysis Provide a platform for collaborative, forward discussion on performance. Provide a platform for strategic input from all. Provide a platform for discussion on factors for success and past failures. Share and leverage strengths across Groups. Share and mitigate weaknesses across Groups. Set strategic objectives, action plans and personal objectives (1 & 3-year horizon). Increase buy-in and high level of execution on objectives, action plans and personal objectives (alignment & clarity).

13 SE Region Strategic Planning-HOW? SWOT Elements Strength-Capitalize on Strengths (internal) Weakness-Overcome Weaknesses (internal) Opportunities-Exploit and Develop Opportunities (external) Threats-Avoid, Minimize and Mitigate Threats (external)

14 SE Region Strategic Planning-HOW? The Balanced Scorecard Financial Performance -Finance and Budget Performance Management Goals Satisfaction - Customer/Stakeholder Perception Knowledge and Innovation -Future Readiness/Organizational Capacity Efficiency -Internal Business Process

15 But What About Culture? “Culture Eats Strategy for Breakfast” Model the Way Inspire a Shared Vision Challenge the Process Enable Others to Act Encourage the Heart


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