1. Using Citations in Your Writing You can use information from illustrations (e.g. graphs, charts) or a text (e.g. from a newspaper article, a book or the internet) to support an idea you write about. You must give the name of the author and the year the information was published. According to Shamsi (2012), 80% of people agree that … If the information is from a website and you can’t find the author or publishing year, just put the name of the website and this year. According to Wikipedia.org (2013), more than 4 billion people have …

2. Writing citations - Using Information from Illustrations You can write your citation in two ways:- According to Shamsi (2007), 80% of people agree that mobile phones are important in our life. or Shamsi (2007) reports that 80% of people agree that mobile phones are important in our life

3. Writing citations - Using Information from Illustrations The citation must connect to and support your idea or example. You can’t just stick it anywhere in the paragraph! Most people believe that society has changed dramatically because of mobile phones. According to Shamsi (2007), 80% of people agree that mobile phones are important in our life. Main point Supporting citation

4. Writing citations - Using Information from Illustrations We have a far greater need for mobile phones than in the past. According to Lemming (2005), the number of mobile phone users in Asia increased dramatically from about 1 or 2 million in 1995 to 300 million in 2005. Mobile phones are very noisy in public places, such as on public transport. Smith (2012) reports that 24% of people agree that mobiles should be banned on public transport.

5. Writing citations - Using Information from Texts People are using their phones for more than just social reasons nowadays. According to The Daily News (2013), twice as many people use their mobile phone for work as twenty years ago. Mobile phones are a nuisance in hospitals. Lee (2012) reports that many people have complained about the noise caused by mobile phones in the Oasis Sands Hospital.