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SOCIAL IMPLICATIONS Changing customer perspectives. E.g. Providing added value. Providing services. Providing ease and security.

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Presentation on theme: "SOCIAL IMPLICATIONS Changing customer perspectives. E.g. Providing added value. Providing services. Providing ease and security."— Presentation transcript:

1 SOCIAL IMPLICATIONS Changing customer perspectives. E.g. Providing added value. Providing services. Providing ease and security

2 WHAT IS THE DIGITAL DIVIDE? me your findings.

3 THE WORLD WIDE WEB BETTER PRICES FASTER RESPONSE TIMES IMPROVED DELIVERY ENHANCED PRODUCT AND TECHNICAL SUPPORT EASIER ACCESS WIDER PRODUCT RANGE AVAILABILITY

4 Write a short report examining the main social implications of e-Commerce for: – Consumers/Customers – Employment You must consider: – Access to e-Commerce – Use and knowledge of e-commerce

5 THE WORLD WIDE WEB


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