Presentation on theme: "Jane Stubberfield The mentoring process. By the end of this session you will be able to: Identify the need for e-mentoring Assess the differences."— Presentation transcript:
By the end of this session you will be able to: Identify the need for e-mentoring Assess the differences between face-to-face mentoring and e-mentoring Evaluate the effectiveness of e-mentoring
Names E-mentoring Computer- mediated mentoring Telementoring Email mentoring Internet mentoring Online mentoring Virtual mentoring Based on Bierema, L. L. & Hill, J. R. (2005) Virtual mentoring and HRD, Advances in Developing Human Resources 2005 7:556
“I am, I have to admit, a converted sceptic about mentoring at a distance. Having invested so much time and research into the virtues of face-to-face developmental dialogue, I could not see how the mentoring relationship could possibly be as meaningful when the primary form of communication was e- mail. Experience as an e-mentor and interviews with participants successful e-mentoring relationships have convinced me that e-mentoring is not an inferior substitute for ‘real’ mentoring. Rather, it is simply a different approach to mentoring and can be as effective – and in some cases, potentially more effective – than traditional approaches” Clutterbuck, D. (2004) Everyone needs a mentor, fourth edition. London, CIPD
Virtual mentoringTraditional mentoring Communicating via computerCommunicating face-to-face Mentoring is asynchronousMentoring is synchronous Time is not a major issueTime can be a major issue Location is not an issueLocation can be an issue No personal touchAll personal touch Can be inexpensiveCan be expensive Is recorded so cannot be confidentialIs not recorded so can be confidential Based on Kirk, J.J. & Olinger, J. (2003) From traditional to virtual mentoring,
What are the advantages and disadvantages of e-mentoring?
Mentoring can be carried out despite the distance between the mentor and the client Don’t have to be in the same place at the same time Greater pool of mentors to match with More time to consider replies Can go back over conversations and re-read People sometimes find it easier to talk about difficult situations or to give feedback in email than face-to-face People who enjoy emails, often enjoy email mentoring Easy access to other information via hyperlinks etc Less time between communications
Depends on computer literacy Requires access to computers Can’t see body language or hear changes in tone of voice Not so easy to help people with emotional and deep seated issues May be less easy to build rapport Needs frequent emails to maintain relationship Matching without seeing E-mail is recorded, so can be issues of confidentiality Training may not be so easy
E-mentoring is an inferior method of mentoring and should only be used as a last resort. Discuss. How could face-to-face and e- mentoring be successfully combined?
Bierema, L. L. & Hill, J. R. (2005) Virtual mentoring and HRD, Advances in Developing Human Resources 2005 7:556 Clutterbuck, D. (2004) Everyone needs a mentor, fourth edition. London, CIPD Kirk, J.J. & Olinger, J. (2003) From traditional to virtual mentoring, Washington, DC: Eric. References