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Pyxis Usergroup Meeting September 23-25, 2008 Journey to Product Excellence Shawna Wilkerson Sr. Product Manager.

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Presentation on theme: "Pyxis Usergroup Meeting September 23-25, 2008 Journey to Product Excellence Shawna Wilkerson Sr. Product Manager."— Presentation transcript:

1 Pyxis Usergroup Meeting September 23-25, 2008 Journey to Product Excellence Shawna Wilkerson Sr. Product Manager

2 Pyxis Usergroup Meeting September 23-25, 2008 Topics Operational Excellence Projects, Impact and Timing Process Standardization and accountability Design Excellence Improvements

3 Pyxis Usergroup Meeting September 23-25, 2008 MethodUtilized for... Lean Thinking Inventory Reduction Cycle Time Reduction Removing non-value-added steps Removing Waste Design Excellence New Products, Processes and Services Designing new systems when Incremental Improvement Cannot Close the Gap Using DFSS tools, including strong VOC rigor to design for differentiation Six Sigma (DMAIC) Improving Existing Products/Processes and Services Root Causes, Eliminating Defects Six Sigma methods Current Products Future Products

4 Pyxis Usergroup Meeting September 23-25, 2008 DET Project Successes ProjectResults CUBIE Hardware >7000 units remediated – continuing into FY08 and FY09 Bio ID Cloudy Lens 6000 BioIDs refurbed to date Western Digital disk array Remediation complete CD Duplication Making disks in-house since Jan 07, Error rate near zero BioID Security All 2300 accounts remediated, nearly all by remote Regedit fix Carousel Drawer Mis- pocketing More reliable sensor replaced old sensor, in stock and being placed in field under PMs Non-Pike Motherboard Remediation complete

5 Pyxis Usergroup Meeting September 23-25, 2008 Project Phase Metrics Connect Analyze Phase #scans between lock- up Service Time LCD Touchscreen Failures Analyze Phase % of Out of Box Failures MiniDrawer Improve Phase Service Time Projects Near Realization

6 Pyxis Usergroup Meeting September 23-25, 2008 Project Phase Metrics MS3500 Reliability Measure Phase Out Of Box Failure rate for MS3500 Long-Term Data Team Measure Phase Develop a system to collect the right data to measure our success and to find the largest opportunities Hard Drive Measure Phase Reduce Hard Drive/Image failures New Projects

7 Pyxis Usergroup Meeting September 23-25, 2008 Topics Operational Excellence Projects, Impact and Timing Process Standardization and accountability Design Excellence Improvements

8 Pyxis Usergroup Meeting September 23-25, 2008 Global Development Process: New System Approach Actual Practice Compliance FDA HIPAA ISO New GDP Harmonization CTS Product Development Operational Excellence

9 Pyxis Usergroup Meeting September 23-25, 2008 GDP: Key Enhancements Scaling Concept – Risk based Risk Management throughout New Phase 0 – Concept Generation Updated Phase 1 – Concept Definition –To include Validation of User Needs Shifting Activities Earlier in the process Recognize system planning process needs Greater Emphasis System Design and Architecture Stable Product Requirements at end of Phase 2 Release-ready by end of Phase 3 Design Transfer planning and execution Phase 6 – End of Life Control Points and Effectiveness Checks

10 Pyxis Usergroup Meeting September 23-25, 2008 Topics Operational Excellence Projects, Impact and Timing Process Standardization and accountability Design Excellence Improvements

11 Pyxis Usergroup Meeting September 23-25, 2008 DEx is essential to meet quality goals DEx is essential to meet quality goals Process Improvements with Design Excellence (DEx ) Time DEx Benefit Z ( ) Process Improvements Only (Process Entitlement) DEx Moves Us Beyond Improving Existing Designs and Processes DEx : Moving Beyond Process Entitlement

12 Pyxis Usergroup Meeting September 23-25, 2008 Reactive Design Quality Transition to... Predictive Design Quality Moving from Reactive to Predictive FROM: –Evolving Requirements –Design Rework and Tweaking –Build and Test iterations –Measurement –Test in Quality TO: –CTQ Flow down from Customer Expectations –Control Critical Design Parameters –Modeling and Simulation with Design and Process Capability Flow-up –Statistical Quality Prediction –Design in Quality

13 Pyxis Usergroup Meeting September 23-25, 2008 Timeline Core improvements are included in new Global Development Process Teams are following these principles –you will see them in tomorrows new products We will also train 1 st wave of Design Excellence Belts - Oct 08 – Expert Engineers to deep dive on the most critical design issues

14 Pyxis Usergroup Meeting September 23-25, 2008 Medication Dispensing Future –Focus on improving patient safety –Significantly improve clinician workflow and ease of use –Significantly improve reliability and quality –Lower the total cost of ownership for customers –Unified medication and supply dispensing offering

15 Pyxis Usergroup Meeting September 23-25, 2008 Med and Supply –Total Inventory Management Refrigerated Medications Patient Specific and Odd-ball medications Tissues and Biologics High cost supplies (RFID) –Single Platform Leverage common design principles Maximize common / interchangeable components Common underlying infrastructure/architecture / data model –World-Class User Experience Intuitive Useful / Usable / Desirable Simple / Safe / Familiar –Advanced Information & Analytics Normalized Data IDN Support Improved actionable reporting capabilities Next Gen Dispensing Concepts

16 Pyxis Usergroup Meeting September 23-25, 2008 Next Generation: The Medication Management Continuum In Room Outside Room Hallway/ Care Pod Med Room The four medication storage options above may be mixed and matched for use throughout a healthcare facility to support specific needs of different care areas With this system, the modular units have flexible capacity to meet location and potential facility constraints Cardinal Health may not make this product available for commercial sale.

17 Pyxis Usergroup Meeting September 23-25, 2008 Next Gen Dispensing Concepts At remote locations such as the nurses desk, any PC or handheld, nurses can plan their medication administration tasks in advance by accessing med-related information and also queue up meds for dispensing before going to a dispensing cabinet Cardinal Health may not make this product available for commercial sale.

18 Pyxis Usergroup Meeting September 23-25, 2008 Next Gen Dispensing Concepts

19 Pyxis Usergroup Meeting September 23-25, 2008 Questions?

20 Pyxis Usergroup Meeting September 23-25, 2008 Enhancements and Wish List Discussion Group


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