Presentation is loading. Please wait.

Presentation is loading. Please wait.

Singapore Customs We Make Trade Easy, Fair and Secure 1 Introduction to Singapore Customs Presented by: Loh Fook Meng ADG (Compliance)

Similar presentations


Presentation on theme: "Singapore Customs We Make Trade Easy, Fair and Secure 1 Introduction to Singapore Customs Presented by: Loh Fook Meng ADG (Compliance)"— Presentation transcript:

1 Singapore Customs We Make Trade Easy, Fair and Secure 1 Introduction to Singapore Customs Presented by: Loh Fook Meng ADG (Compliance)

2 Singapore Customs We Make Trade Easy, Fair and Secure 2 Singapore Customs – About Us Our Organisation Our Vision, Mission, Motto (VMM) and Values Our Roles and Functions Our Customers and Partners Our Challenges Ahead Outline

3 Singapore Customs We Make Trade Easy, Fair and Secure 3 What is Customs? According to World Customs Organisation Glossary of Terms: The Government Service which is responsible for the administration of Customs law and the collection of import and export duties and taxes and which also has responsibility for the application of other laws and regulations relating, inter alia, to the importation, transit and exportation of goods. In Singapore, Singapore Customs (SC) is separated from the Immigration & Checkpoints Authority (ICA)

4 Singapore Customs We Make Trade Easy, Fair and Secure 4 Our Organisation

5 Singapore Customs We Make Trade Easy, Fair and Secure 5 Re-constitution in April 2003 Singapore Customs (MOF) Revenue Collection Customs Documentation Customs Enforcement Tax Suspension Schemes Strategic Goods Immigration & Checkpoints Authority (MHA) Immigration Registration Checkpoint Clearance Travellers, Baggage Cargo, Vehicles Customs & Excise Department (MOF) Singapore Immigration and Registration (MHA) Trade Facilitation Div & Statistics Audit Unit of IE Singapore (MTI) Trade Facilitation Trade Documentation Rules of Origin

6 Head Internal Audit Mr Chua Liang Huat DIRECTOR-GENERAL OF SINGAPORE CUSTOMS Mr Fong Yong Kian ASSISTANT DIRECTOR-GENERAL (POLICY & PLANNING) Mr Lee Tiow Yong ASSISTANT DIRECTOR-GENERAL (INTELLIGENCE & INVESTIGATION) Mr Lee Boon Chong ASSISTANT DIRECTOR-GENERAL (CORPORATE DEVELOPMENT) Mrs Lam Meng Choo ASSISTANT DIRECTOR-GENERAL (COMPLIANCE) Mr Loh Fook Meng SENIOR ASSISTANT DIRECTOR-GENERAL (TRADE) Mr Lim Teck Leong ASSISTANT DIRECTOR- GENERAL (TRADE) Ms Teo Siew Lan ASSISTANT DIRECTOR-GENERAL (CHECKPOINT & CORPORATE SERVICES) Mr Mok Hei Chee Head Operations Management 1 Mr Aaron Cheong Loong Wei Head Operations Management 2 Mr Long Foo Liew Head Intelligence Mr Samuel Ong Guan Kun Head Operations Policy & Development Ms Ivy Chong Head Special Investigation Mr Yeo Sew Meng Head Suppression & Community Engagement Mr Wan Boon Oon Head Prosecution Mr S Krishnan Head Corporate Administration Mr K Chandran Head Checkpoint Services & Investigation Ms Joyce Lim Siok Keow Head Corporate Information Technology Ms Yeo Beng Huay Head Planning Ms Tan Bee Lan Head Strategy Mr Alvin Neo Yeow Leong Head International Relations Ms Sung Pik Wan Head Policy & Research Ms Ooi Chia Miin Head Corporate Communications Mr Victor Seah Teck Siong Head Competency Development Ms Sumathi d/o Govindarajan Head Human Resource Ms Shamala Dhevi Head Finance Mr Vincent Leong Head Trade Investigation Ms Eo Boon Kian Head Permits Compliance Mr Peter Cheah Hock Lye Head Company Compliance Mr Ho Ann Chuan Head Risk Assessment Mr Goh Yeow Meng Acting Head Client Relations Ms Patricia Poh Pei Pei Head Procedures & Systems Mr Winston Tay Wee Hua Head Schemes & Licensing Mr Teh Thiam Siong Head Trade Strategy Ms Fauziah Abdul Sani Head Trade Security Ms Karen Lim Shu Wen Head Tariffs & Trade Services Mr David Foo Ching Yenn SINGAPORE CUSTOMS ORGANISATION CHART FROM 2 AUGUST 2010

7 Singapore Customs We Make Trade Easy, Fair and Secure 7 Our Staff Profile Total Staff Strength (as of 31 July 2010): 796 Schemes of ServiceLevel of Qualification

8 Singapore Customs We Make Trade Easy, Fair and Secure 8 Our Parent Ministry Departments Statutory Boards

9 Singapore Customs We Make Trade Easy, Fair and Secure 9 Chemical Weapons (Prohibition) Act Legislations We Administer Owned by MOF Owned by MTI Owned by MFA Strategic Goods (Control) Act Regulation of Imports & Exports Act Customs Act GST Act Free Trade Zones Act

10 Singapore Customs We Make Trade Easy, Fair and Secure 10 Our Operating Locations Customs Corporate HQ is located at Revenue House. Customs Officers are also deployed at the following places: Customs Operations Command (COC) Changi Airport Terminal 1 Changi Airport Terminal 2 Changi Airport Terminal 3 Budget Terminal Singapore Cruise Centre Tanah Merah Ferry Terminal Tuas Checkpoint Woodlands Checkpoint

11 11 Examples of Operating Locations Customs Operations Command Changi Airport T3 T3 GST Refund (Landside) T3 Customs Duty Office Woodlands Checkpoint Tanah Merah Ferry Terminal Revenue House

12 Singapore Customs We Make Trade Easy, Fair and Secure 12 Our Vision, Mission, Motto (VMM)

13 Singapore Customs We Make Trade Easy, Fair and Secure 13 Our Vision, Mission and Motto (VMM) Motto We make trade easy, fair and secure V ISION A leading Customs that advances Singapores economy by assuring the integrity of the trading system As the guardian of Singapores trade, we uphold our laws to build trust to facilitate trade and protect revenue M ISSION

14 Singapore Customs We Make Trade Easy, Fair and Secure 14 Our Values Integrity Carrying out operations in an impartial and fair manner. Making fair and honest decisions. Upholding honesty and fairness in actions even when it is inconvenient to do so. Teamwork Putting aside personal differences to achieve the organisations goals. Sharing knowledge to enhance the work of other officers or branches. Using ones capabilities or knowledge to help the team to achieve its goal. Commitment Taking the initiative to go the extra mile for customers and colleagues. Putting the organisations interests or needs above self. Going beyond job scope to ensure issues are resolved. Dedication to seeing a task to the end. Courage Admitting mistakes readily and taking steps to remedy the situation. Daring to raise controversial ideas so long as they are for the organisations good. Responsiveness Anticipating changes and picking up trends, opportunities, risks and threats quickly. Addressing issues proactively, i.e. not waiting for someone else to take action. Acting promptly on enquiries and requests from both internal and external customers.

15 Singapore Customs We Make Trade Easy, Fair and Secure 15 Our Roles and Functions

16 Our Roles

17 TradeCheckpoint Services Compliance Intelligence & Investigation Policy & PlanningCorporate Development Corporate Services Our Roles

18 TradeCheckpoint Services Compliance Intelligence & Investigation Policy & PlanningCorporate Development Corporate Services Our Roles

19 Singapore Customs We Make Trade Easy, Fair and Secure 19 5 Branches Procedures & Systems Branch Tariffs & Trade Services Branch Schemes & Licensing Branch Client Relations Branch Trade Strategy and Security Branch Trade Division

20 Singapore Customs We Make Trade Easy, Fair and Secure 20 Single Window for Trade TradeNet ® - Worlds 1 st single-window electronic platform for trade declaration. Made its debut in 1989 as the worlds first nationwide electronic data interchange system for clearance of trade documentation. The last major system upgrade was conducted in October 2007 (Version 4). TradeNet ® Handling the administration of TradeNet® System, including managing vendors and Controlling Agencies

21 Singapore Customs We Make Trade Easy, Fair and Secure 21 Single Window for Trade TradeNet ® Traders Air Cargo Agents Shipping Agents Freight Forwarders Spore Customs CA1CA2CA3CA4CA5 To this Spore Customs CA1 CA3CA4 CA5 Traders Air Cargo Agents Shipping Agents Freight Forwarders From this

22 Singapore Customs We Make Trade Easy, Fair and Secure Single Window for Trade 34 Controlling Units Agri-food & Veterinary Authority International Enterprise Singapore Board National Environmental Agency Central Narcotics Bureau Media Development Authority InfoComm Development Authority of Singapore Singapore Customs [incl National Authority (CWC)] Health Sciences Authority Singapore Police Force Ministry of Manpower Singapore Civil Defence Force Ministry of Health

23 Singapore Customs We Make Trade Easy, Fair and Secure Single Window for Trade Agri-food & Veterinary Authority International Enterprise Singapore Board National Environmental Agency Central Narcotics Bureau Media Development Authority InfoComm Development Authority of Singapore Singapore Customs [incl National Authority (CWC)] Health Sciences Authority Singapore Police Force Ministry of Manpower Singapore Civil Defence Force Ministry of Health Single form Single form Single submission Single submission Single interface Single interface Single process Single process

24 Singapore Customs We Make Trade Easy, Fair and Secure Single Window for Trade Automatic bank account deduction By cheque and cash8. Customs duties collection Same electronic doc routed to controlling agencies for processing Separate documents sent to different controlling agencies for processing 7. Controlled goods handling Same electronic document routed to customs for processing Separate documents for customs processing 6. Dutiable goods handling Within 10 minsFrom 4hrs to 2-7 days5. Turnaround time for approval Single copyMultiple copies4. Copies of document NO trips requiredAt least 2 trips or more3. Trips per controlling agency per document Available 24 hrsWithin office hours2. Time of submission Electronically from comforts of office (or home) Via expensive dispatch clerks/ couriers 1. Submission of document TradeNet ® BenefitPrevious Manual processCharacteristics Source: APEC Economies: Breaking down the barriers, Shanghai 2001 (modified) 9. Trade Documentation Fee S$10 per document S$2.88 per application

25 Singapore Customs We Make Trade Easy, Fair and Secure Single Window for Trade Current Volume & Performance More than 8,000 users from 2,600 subscribers About 30,000 declarations per day More than 9 million declarations annually Collected over S$7b duties and GST in FY % of customs declarations processed and approved via TradeNet® 100% of the collections are made electronically through Inter-Bank GIRO 90% of permits processed within 10 minutes

26 Singapore Customs We Make Trade Easy, Fair and Secure 26 Single Window for Trade A multi-agency initiative led by SC, IDA and EDB. A neutral and secure platform that facilitates the exchange of information within the trade and logistics community, and with the government Legend: JP – Jurong Port TX - TradeXchange® VAS – Value added Service Providers

27 Singapore Customs We Make Trade Easy, Fair and Secure 27 Helping Our Exporters Grow Leads ASEAN customs authorities to develop the ASEAN Harmonised Tariff Nomenclature (AHTN) The AHTN is a major step in facilitating trade among ASEAN countries while forging closer economic cooperation Determining Rules of Origin (ROO) for preferential treatment & providing advice on valuation and classification of goods

28 Singapore Customs We Make Trade Easy, Fair and Secure 28 Free Trade Agreements (FTA) SC supports in negotiating the Customs Chapter of the various FTAs. SC also supports MTI in the rules of origin negotiations. These work are done to help improve the market access of our exporters. We have currently 20 FTAs in force. We collaborate closely with IE Singapore to conduct outreach to exporters to fully benefit from FTAs. In 2009, companies based in Singapore have enjoyed more than S$700 million in tariff savings.

29 Singapore Customs We Make Trade Easy, Fair and Secure 29 Customs Trade Facilitation Schemes Licensed Warehouse Zero GST Warehouse Temporary Import Air Store Bond Excise Factory Apex Licence Container Freight Warehouse Scheme Industrial Exemption Factory Scheme Duty-Free Shop Promoting and administering customs schemes

30 Singapore Customs We Make Trade Easy, Fair and Secure 30 Delivering Schemes that Work Suspending GST - Zero GST Warehouse Scheme Developing Niche Industries – Temporary Import Scheme From Multiple Licences to One – Apex Licence Business Times, 19 August 2008

31 Singapore Customs We Make Trade Easy, Fair and Secure Securing Supply Chains Complex nature of todays trade system means that all components of system are dependent upon one another for safe and secure trade. The WCO SAFE Framework of Standards secures the movement of global trade in a way that facilitates the movement of that trade.

32 Singapore Customs We Make Trade Easy, Fair and Secure 32 Securing Supply Chains Singapore Customs Director-General Mr Fong Yong Kian signing Mutual Recognition Arrangements with Canada Border Services Agency and Korea Customs Service at the WCO Council Sessions in June 2010 National Authority for Secure Trade Partnership (STP) programme STP provides companies with a framework to guide development, implementation, monitoring and review of company's supply chain security measures Benefits include enhanced visibility, better branding, less inspection, expedited clearance (under Mutual Recognition Arrangements)

33 Singapore Customs We Make Trade Easy, Fair and Secure 33 Securing Supply Chains Endorsed by APEC leaders in Sydney in 2007, APEC Trade Recovery Programme (TRP) establishes principles for ensuring swift trade restoration among APEC economies in the immediate aftermath of a terrorist attack on the global supply chain Fast trade recovery is of paramount importance to international trade APEC Trade Recovery Programme

34 Singapore Customs We Make Trade Easy, Fair and Secure 34 Export Control Security and Peace – Preconditions for trade to flourish Prevent proliferation of Weapon of Mass Destruction (WMD) Strategic Goods (Control) Act regulates trade and transfer in sensitive goods and technology Adopted Full Lists of the 4 Informal Export Control Regimes Control with Facilitation – Strategic Trade Scheme National Authority for Chemical Weapons Convention (NA, CWC) Exercising control over trade in strategic goods The 4 Informal Export Control Regimes Missile Technology Control Regime (MTCR) The Australia Group (AG) Wassenaar Arrangement (WA) Nuclear Suppliers Group (NSG)

35 35 TradeCheckpoint Services Compliance Intelligence & Investigation Policy & PlanningCorporate Development Corporate Services Our Roles

36 Singapore Customs We Make Trade Easy, Fair and Secure 36 4 Branches Permits Compliance Branch Company Compliance Branch Trade Investigation Branch Risk Assessment Branch Compliance Division

37 Singapore Customs We Make Trade Easy, Fair and Secure 37 Compliance Framework (1) Timely Detection of Violations through Risk Management Techniques (2) Deterrence through Effective Enforcement and Penalties (3) Education through Outreach ( 4) Monitoring Compliance Status Customs Compliance Framework

38 Singapore Customs We Make Trade Easy, Fair and Secure 38 Conducting compliance checks on trade documents Conducting informed audits on companies customs requirements, and conducing stuffing and unstuffing functions Conducting investigations into revenue fraud Assessing the risk level of SC's external business processes and monitoring and targeting of companies for revenue evasion Setting incentives and penalties to promote voluntary compliance Conducting outreach and education to enhance compliance capability of trading community Key Roles of Compliance Division

39 Singapore Customs We Make Trade Easy, Fair and Secure 39 Compliance Efforts In the last 2 years, there has been an increase in the number of parallel importers (PI) and growing market share of Motor Vehicle imports by PI No. of Parallel Importers % of Total MV Imports by Parallel Importers 4%20%24% Suspected cases investigated and errant traders prosecuted in court. Message sent to parallel importers that fraud will not be tolerated.

40 Singapore Customs We Make Trade Easy, Fair and Secure 40 Straits Times – 16 Jan 2009 Case 1 Errant Traders - Parallel Import of Motor Vehicles

41 Singapore Customs We Make Trade Easy, Fair and Secure 41 Case 2 Errant Traders - Parallel Import of Motor Vehicles

42 Singapore Customs We Make Trade Easy, Fair and Secure 42 Case 3 Errant Traders - Parallel Import of Motor Vehicles

43 Singapore Customs We Make Trade Easy, Fair and Secure 43 6 Branches Operations Policy and Development Branch Operations Management Branch Intelligence Branch Special Investigation Branch Suppression & Community Engagement Branch Prosecution Branch Intelligence & Investigation Division

44 Singapore Customs We Make Trade Easy, Fair and Secure 44 Providing intelligence support Undertaking functions on strategic and policy issues as well as the development of its computer application systems Focusing on improvements to the investigation and enforcement operations by identifying systemic lapses and recommend corrective actions and guidance Coordinating interdiction of IPR infringing goods at the borders Conducting surveillance and investigations to suppress duty evasion and syndicate smuggling Key Roles Of Intelligence & Investigation Division

45 Singapore Customs We Make Trade Easy, Fair and Secure 45 Conducting analysis to identify companies suspected of commercial fraud Conducting risk review and working with stakeholder branches to formulate strategies and implement control measures on risk elements identified Handling prosecution cases and providing legal advice on arrest and Customs cases. Driving community engagement to heighten public education and maintain public confidence in the enforcement of customs laws. Key Roles Of Intelligence & Investigation Division

46 Singapore Customs We Make Trade Easy, Fair and Secure 46 Marlboro retail price/pack (S$) Contraband Cigarettes Enforcement Incentive to smuggle due to high duty rate on cigarettes and huge price difference compared to neighbouring countries Source: Philips Morris July 2008

47 Singapore Customs We Make Trade Easy, Fair and Secure 47 Multi-pronged strategies to tackle demand and supply side of problem: Closing regulatory gaps to prevent abuse of customs procedure for smuggling Risk profiling to interdict smuggling via commercial consignments Increased quantum of composition sums and having tougher prosecution guidelines Increased resources to combat smuggling, including engaging CISCO and leveraging on other enforcement agencies Enhanced technological support for enforcement operations Publicity campaign against contraband cigarettes New marking requirement on individual sticks of cigarettes Contraband Cigarettes Enforcement

48 Singapore Customs We Make Trade Easy, Fair and Secure 48 Contraband Cigarettes Enforcement

49 Singapore Customs We Make Trade Easy, Fair and Secure 49 Case 1 Contraband Cigarettes Enforcement

50 Singapore Customs We Make Trade Easy, Fair and Secure 50 Case 2 Contraband Cigarettes Enforcement

51 Singapore Customs We Make Trade Easy, Fair and Secure 51 Collaboration with Other Agencies ICA detects smuggling through checkpoints Joint operations and intelligence sharing with other enforcement agencies Coordinate with MOM, ICA and MOE on foreign offenders Coordinate with NEA, MEWR and ICA on illicit shipments of Environmentally Hazardous Goods

52 Singapore Customs We Make Trade Easy, Fair and Secure 52 3 Branches Checkpoint Services & Investigation Branch Corporate Information Technology Branch Corporate Administration Branch Checkpoint & Corporate Services Division

53 Singapore Customs We Make Trade Easy, Fair and Secure 53 Providing essential customs services at the major checkpoints Planning and providing IT services to meet the needs of the department and create greater value in customs service delivery Providing the functions of office administration, facilities management and security Key Roles Of Checkpoint & Corporate Service Division

54 Singapore Customs We Make Trade Easy, Fair and Secure 54 Efficient and Customer-centric Checkpoint Services Collection of duty and GST payment from travellers. Facilitating tourist GST refund of over $125 million in Providing essential customs services at the major checkpoints

55 TradeCheckpoint Services Compliance Intelligence & Investigation Policy & PlanningCorporate Development Corporate Services Our Roles

56 Singapore Customs We Make Trade Easy, Fair and Secure 56 3 Branches Policy & Research Branch Planning Branch International Relations Branch Policy & Planning Division

57 Singapore Customs We Make Trade Easy, Fair and Secure 57 Driving SC's strategic and corporate planning processes and plans, and policy formulation Conducting policy reviews Promoting technical cooperation to further national interests Participating in international/regional customs meetings and Free Trade Agreement negotiations Key Roles Of Policy & Planning Division

58 Singapore Customs We Make Trade Easy, Fair and Secure 58 Contributions to International Trade and Customs Community Chair of APEC 09 Sub-Committee on Customs Procedures (SCCP) Chair of WCO and APEC Special Group on drafting of Trade Recovery annex to the SAFE Framework of Standards Chair of ASEAN Customs Procedures and Trade Facilitation Working Group (CPTFWG)

59 Singapore Customs We Make Trade Easy, Fair and Secure 59 4 Branches Communications Branch Finance Branch Human Resource Branch Corporate Competency Development Branch Corporate Development Division

60 Singapore Customs We Make Trade Easy, Fair and Secure 60 Managing SCs corporate reputation and facilitating internal and external stakeholder communications. Managing SCs monetary resources and providing full range of financial management services Attracting and retaining the best talent for SC through implementation of effective HR practices Strengthening SC staff competencies through various competency-based specialised training Key Roles of Corporate Development Division

61 Singapore Customs We Make Trade Easy, Fair and Secure 61 Internal Audit Branch Evaluating the adequacy and effectiveness of internal controls and ascertain whether policies and guidelines are complied with. Internal Audit Branch

62 Singapore Customs We Make Trade Easy, Fair and Secure 62 To summarise our roles and functions….

63 Singapore Customs We Make Trade Easy, Fair and Secure 63 Summary Trade Facilitation and Trade Enforcement are two sides of the same coin. Risk management plays an important role in every facet of customs work. Concept of traffic controls at the highways.

64 Singapore Customs We Make Trade Easy, Fair and Secure 64 Our Customers and Partners

65 Singapore Customs We Make Trade Easy, Fair and Secure 65 Our Customers TravellingCommunityTradingCommunity Departing Travellers Arriving Travellers Freight Forwarders Importers/ Exporters ManufacturersLicensees Approx 90,000 entities registered with SC to engage in import/export activities.

66 Singapore Customs We Make Trade Easy, Fair and Secure 66 Customer Engagement 24X7 Call Centre (outsourced to CrimsonLogic) Regular dialogue sessions with traders Account Managers for traders under various schemes/programmes Key Customers Programme Strategically engage and enhance service experience of key customers through assignment of relationship managers Training the Trading Community: - Customs Competency Programme for Businesses (CCPFB) and Strategic Goods Control Programme for Businesses (SGCPFB)

67 Singapore Customs We Make Trade Easy, Fair and Secure 67 Our Partners Partners

68 Singapore Customs We Make Trade Easy, Fair and Secure 68 Importance of Fostering Partnerships Greater rapport and understanding of each others needs and challenges. Leveraging on each others resources and expertise. Sharing timely and reliable intelligence and information. Streamlining existing and/or future working procedures. Gathering innovative ideas and new growth opportunities for the future.

69 Singapore Customs We Make Trade Easy, Fair and Secure 69 Our Challenges Ahead

70 Singapore Customs We Make Trade Easy, Fair and Secure 70 Singapores Success: A World-Class Global Trade Hub In 2009, Singapore total trade volume reached $747 billion. Ranked 1 st in Ease of Doing Business and Trading Across Borders by The World Bank Report Overall, Singapore Customs contributes to Singapores trade growth. Singapore lives by international trade since its founding in Trade has been and will continue to be a key pillar in Singapores economy.

71 Singapore Customs We Make Trade Easy, Fair and Secure 71 Our Challenges International trading environment has become more complex. Security is a world-wide concern. A Fast-Changing Landscape

72 Singapore Customs We Make Trade Easy, Fair and Secure 72 Our Challenges Maintaining Singapores international competitiveness. Striking a good balance between being business-friendly and maintaining trust and integrity of our trading system. Collaborating with other countries to enhance trade security, e.g. through more mutual recognition arrangements to facilitate Singapores exports.

73 Singapore Customs We Make Trade Easy, Fair and Secure 73 Thank you


Download ppt "Singapore Customs We Make Trade Easy, Fair and Secure 1 Introduction to Singapore Customs Presented by: Loh Fook Meng ADG (Compliance)"

Similar presentations


Ads by Google