Baskin Clarke Consulting How to climb a mountain: One step at a time, and … take the Sherpa with you.
Beyond the Plan A six step cycle The Plan 1.Strategic Planning. 2.Business Planning - Identify the “Centres of Gravity”. 3.Develop Improvement Strategies. Beyond the Plan 4.Implement the Changes. 5.Monitor and Mentor. 6.Develop Skills
Strategic Planning externally orientated A central, integrated externally orientated concept of how we will achieve our objectives.* Facilitative Participative * Hambrick, D.C. & Fredrickson, J.W. (2001) “Are you sure you have a strategy?” Academy of Management Executives
Strategic Planning Know where you’re going. Set the course. Do the right thing.
INDICATORS (at each level) How can we assess the success? MEANS OF VERIFICATION (at each level) What data is required to measure the success, and do we find it? Strategic Planning
Step 2 Business Planning - Identifying the Centres of Gravity
What needs to change InternallyInternally Orientated (Strengths and Weaknesses) Prioritising
OEP Effectiveness Driver Groups Culture and Behaviour Strategic Intent Business Processes
The organisation’s purpose & vision. Strategy. Business plan & objectives. Group 1: Strategic Intent
Management style & behaviour. Core values. Workplace dynamics. Teamwork & cooperation. Communication. Development, empowerment & training. Sense of purpose, confidence & ability. Attitude to external business contacts. Group 2: Culture and Behaviour
Coordinating mechanisms. Inter-functional Information transfer. External business partners & systems. Procedural Steps. Reporting & performance measurement. Information & communication equipment. Systems software & documents. Group 3: Business Processes
Prioritise ! most importantAddress weaknesses in those drivers identified as most important for team success. Remedial actions - identify causes, develop and execute remedial actions. Developing Improvement Strategies