When you are ready, click your mouse and we will begin.
Today’s Categories… Receive and distribute incoming mail Receive and dispatch outgoing mail Organise urgent and same day deliveries Organise and send electronic mail When you reach the end, you will receive a code. Give the code to your supervisor.
Incoming 200 Back to Board One reason we don’t write up mail in a register is: A: So we can keep track of when cheques came in B: To cover legal issues for the mail C: It uses up time for the mail staff
Outgoing 400 Back to Board We write down the type of mail going out so: A: We have something to do B: The boss can track productivity C: The amount of postage we are paying for can be monitored and mail logged to prove we sent it.
Outgoing 600 Back to Board Sending the mail late would NOT mean that: A: It will start piling up and blocking the doors B: People can’t pay invoice early if they don’t get them on time C: We can hit with late fees if our payment is late
Outgoing 800 Back to Board To check on the correct formatting for a letter I would visit: A: http://www.austpost.com.au/BCP/0,1080,CH2092%257EMO19,00.html B: http://yahoo.com.au/music C: http://LettersRus.com.au
Outgoing 1000 Back to Board Outgoing mail needs to be professional because it: A: Is the first contact people see of our business B: Makes sure we spend the mail room budget C: Looks great in those little pinstripe suits
Urgent 200 Back to Board Delivery firms make you fill out a dispatch docket because: A: It makes them feel big and strong B: All the details needed to deliver the package correctly are there C: Delivery people can’t read and write
Urgent 600 Back to Board When sending a package that has to be there today A: Get a friend to drop it off during lunch B: Organise a fast courier and call to confirm delivery C: Leave it to someone else to worry about
Urgent 1000 Back to Board Packaging is important because: A: Some of those new boxes are really cute B: Packages need to be correctly packed to ensure they get to the other end intact C: Bubble wrap is fun to pop
Emails 200 Back to Board A distribution list: A: Is too hard to worry about B: Sends email as soon as you click on it C: Saves time by grouping people together so you don’t miss anyone in the group out
Emails 600 Back to Board What is not a step for proofing an email before sending? A: Checking it is going to the correct people B: Checking the attachment is the correct size and actually attached C: Trusting it will be OK
Emails 800 Back to Board If the boss asks for something to go out right away: A: Send it straight out and with a tag for confirmation if it is important B: Leave it till closing, he always says that C: Put it on your To Do list
Emails 1000 Back to Board Which of these CAN’T you use to find an email: A: Go through everything in your my Documents folder B: Sort the emails by date and look for the day you sent it C: Hit Find and type in something from the email