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When Bart Came to Town…  Simone Robertson  Andrea Groom.

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Presentation on theme: "When Bart Came to Town…  Simone Robertson  Andrea Groom."— Presentation transcript:

1 When Bart Came to Town…  Simone Robertson  Andrea Groom

2 …and assisted Southern Health with Resource Planning and Allocation  How it used to be…  Organisational Change  Service provision

3 Reporting & Feedback  Old methods  New Approach – Coding Resource Tracking System

4 Risks (restraining forces for change)  “Big Brother” effect  Manager’s tool  Quality vs Quantity

5 Benefits (driving forces for Change)  Tool for the management of Coding and Casemix Services  Exposes what is and is not being done  Control over workload – for the individual  - for the C&CS team  Recognition of achievement

6 Our Objectives  Accurate and objective activity data  Coding vs Non-Coding activities  Greater personal accountability  Decision support for resource rostering

7 Teething problems….  Coder compliance  Clarification of data capture  Review of functionality

8 And the winner is…...  Acceptance of the database  Naming competition

9 …..Bart!  Increased functionality  Clarification of reporting  Training and Revision

10 Bart - the time management guru  Retrospective vs Prospective rostering  Improved time management  Greater accountability - for the individual - within the C&CS team - within the C&CS team

11 Achievements  Workload and activity identification  Increased equity for workload distribution  Increased personal accountability  Support for Team decision making

12 Success with Bart!  Accurate data capture  Improved workload planning  Increased efficiency


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