Presentation on theme: "The Implementation of SAP’s Deduction Management Component at Intermec"— Presentation transcript:
1The Implementation of SAP’s Deduction Management Component at Intermec Session: 1102Vickie Canterbury-Lucia Rick Sabbagh
2Topics To Be Covered Overview of Intermec Overview of DMC Debit/Credit OffsetDocument OwnersDocument FlowNotes TicklerImplementationProject TimelineSet-up and ConfigurationCustom ProgramsBusiness PerspectiveAccount Management by AgingAccount Management by To-Do List
3Topics To Be Covered Overview of Intermec Overview of DMC Debit/Credit OffsetDocument OwnersDocument FlowNotes TicklerImplementationProject TimelineSet-up and ConfigurationCustom ProgramsBusiness PerspectiveAccount Management by AgingAccount Management by To-Do List
4Intermec OverviewProvider of supply chain information products, services, and systemsDivision of UNOVA Inc.Headquarters: Everett, WA
5Intermec Overview - SAP Release 4.6CModules: FI, CO, SD, MM, PP, QMCurrently implementing Warehouse Management and Asset AccountingDMC Release 4.0
6Intermec Overview – Why DMC Intermec’s Business System VisionAvoid bolt-on systems, non-integrated systems, and local solutionsUse SAP unless it will not fulfill our business needs in a particular functional areaDMC integrates seamlessly with core R/3Same look and feelSupported by SAP Global Solution Center using the standard OSS processNo interfaces required
7Topics To Be Covered Overview of Intermec Overview of DMC Debit/Credit OffsetDocument OwnersDocument FlowNotes TicklerImplementationProject TimelineSet-up and ConfigurationCustom ProgramsBusiness PerspectiveAccount Management by AgingAccount Management by To-Do List
8DMC Overview - Introduction Developed by the SAP Global Solution CenterA “bolt-on” that enhances the functionality of the SAP R/3 AR moduleIn a nutshell, DMC tracks and manages the life of an Accounts Receivable document.
9DMC Overview – Key Features Debit/CreditOffsetDocumentOwnersDocumentFlowNotesTicklerApply credits against specific open itemsAssign owners to documents and customersSimilar to SD document flowAttach action items to documents and customers
10DMC Overview – Debit/Credit Offset Allows a user to create a credit document and link it to an existing customer open debit documentA batch program applies the credit to the debit, clears both line items, and updates the document flowAvailable in both the AR and SD modulesAccounting Financial Accounting Accounts Receivable Document Entry Credit Memo (FB75 or F-27)Logistics Sales and Distribution Sales Order Create (VA01)
11DMC Overview – Document Owners The ability to assign a user to an accounting document. This person becomes responsible for monitoring the collection of that document.Default owners may be established at the customer level. All documents created against this customer would be assigned to the associated default owner.DMC uses the partner functions to assign multiple types of owners to a particular document.
13DMC Overview – Document Flow Displays the chain of documents that is formed as AR line items are created and subsequently closed.AR document flow has the same functionality as SD document flow.Accessed from any AR document display screen
14DMC Overview – Document Flow Example:An invoice of $10,000 is issued to the customerA partial payment of $7,000 comes in from the customerThe customer pays the remaining balance short $100 for a disputed freight chargeThe $100 remains open until the dispute is resolved
15DMC Overview – Notes Tickler Provides the ability to attach specific “action items” and the person responsible for completing the action.Notes (actions) can be assigned at the document level or the customer level.Creates a historical log of actions taken and provides a To-Do list of upcoming actions.Notes can be accessed from many different placesCustomer line item display (FBL5N)Customer master (FD03 & XD03)Credit master (FD33)GL document display (FB03 & FBL3N)Notes Tickler (J4I3)
16DMC Overview – Notes Tickler The DMC Note Overview screen
17DMC Overview – Notes Tickler The DMC Note detail screenThe document this note is attached toOpen or Closed?When should the action be taken?What does the person need to do?Who is assigned to complete the action?
18DMC Overview – Notes Tickler The Notes Tickler Query function allows retrieval, viewing and reporting of the actions created (J4I3).There are 4 selections on the main screenDisplays actions assigned to a user (open and/or closed)Displays documents assigned to a user.A report tree where you may store custom reports.Displays documents that do not have any notes assigned to them.
19DMC Overview – Notes Tickler The To-Do List selection screen
21Topics To Be Covered Overview of Intermec Overview of DMC Debit/Credit OffsetDocument OwnersDocument FlowNotes TicklerImplementationProject TimelineSet-up and ConfigurationCustom ProgramsBusiness PerspectiveAccount Management by AgingAccount Management by To-Do List
22Implementation – Project Timeline Intermec’s DMC implementation was about a 3 month project.6/27 – Funding approved7/18 – SAP completed installationSource code modificationsCompleted remotely by SAP in 2 days7/26 – Initial configuration and testingConfiguration of initial status codes, action codes, and outcome codes completed in 1 day8/02 – Testing in QAS8/23 – Configuration moved to production to enable the document flow functionality9/27 – Custom programs completed and moved to production, end-user training completed, and conversion programs run9/30 – Go-Live
23Implementation – Project Team The DMC project team consisted ofOne IT Business Process Analyst – responsible for project management, system configuration, and training of business super users.One IT Developer – responsible for tasks involving ABAP programming.Two Business Super Users – responsible for identifying codes needed, documenting processes, and training end users.One IT Basis Administrator – responsible for importing the DMC transports into SAP.One IT Security Administrator – responsible for modifying existing roles with new authorizations.One SAP Technical Consultant – responsible for completing the SAP source code modifications (3 days).One SAP Functional Consultant – responsible for conducting training of IT Business Process Analyst (2 days).
24Implementation – Set-up and Configuration Configuration – IMG Financial Acctg AR and AP Business Transactions Deduction Management ComponentDefine Notes Tickler Status CodesDefine Notes Tickler Action CodesDefine Notes Tickler Outcome CodesDefine Notes Tickler Priority CodesMaster Data Population – Accounting Financial Acctg AR Environment Deduction Management Component User Master RecordsCreate User Master RecordsCreate Default Owners (this was completed by a CATT)One Time Conversion ProgramsJ_4IDFCM – generates the document flow records for open AR documentsJ_4IDFCX – populates key fields in the document flow table where information may be missing.J_4IGT33 – assigns default owners to open AR documents
25Implementation – Set-up and Configuration Priority Codes (IMG)Action Codes (IMG)Outcome Codes (IMG)Status Codes (IMG)User Master Records (DMC)Default Owners (DMC)
26Implementation – Custom Programs Default Owner CreationWhen a new customer is created in SAP, a program also creates two new entries in the default owner table, one for the credit rep and one for the credit manager.Default Owner ChangeWhen a change needs to be made to a credit rep assignment, this program changes the accounting clerk code, the credit rep group code, and the DMC default owner code simultaneously.Note ClosureThis program closes all notes associated with a document that has been cleared.Note CreationBased on several rules defined by the business, notes are automatically created when SD invoices post to accounting.This is done via a user exit.
27Implementation – Custom Programs Note creation example
29Topics To Be Covered Overview of Intermec Overview of DMC Document FlowDebit/Credit OffsetDocument OwnersNotes TicklerImplementationProject TimelineSet-up and ConfigurationCustom ProgramsBusiness PerspectiveAccount Management by AgingAccount Management by To-Do List
33Account Management To-Do List Not a record of customer contact.FBL5N Text.Long Text.Customer Master & Credit Master Text.Prompts user to perform action items.Created automatically, by user, or by mgr.Action Codes (Call AP, Reconcile Credit, Send to Collections, etc).Action Text (provides detail of action).Priority (used in sorting To-Do List).
42Business Perspective Account Management Account Management by AgingUsed to Identify Customers for FI Line Item Review.Make DMC Notes in Conjunction with Collection Efforts as needed.Account Management by To-Do ListPrompts Collector with Action Items.Provides a Historical Record of Collection Activity.Systemic, Automated Process.
43Thank you for attending! Please remember to complete and return your evaluation form following this session.Session Code: 1102