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An Introduction to Editage A division of Cactus Communications Presented to: Cara Kaufman Marjory Spraycar Kaufman Wills Fusting & Company February 29,

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Presentation on theme: "An Introduction to Editage A division of Cactus Communications Presented to: Cara Kaufman Marjory Spraycar Kaufman Wills Fusting & Company February 29,"— Presentation transcript:

1 An Introduction to Editage A division of Cactus Communications Presented to: Cara Kaufman Marjory Spraycar Kaufman Wills Fusting & Company February 29, 2012 Nikesh Gosalia (Vice President, Author Services) Daniel Rosario (Associate Vice President, Quality & Training) Your partner for professional scientific editing services, worldwide

2 Presentation Overview Section 1: About the Company Section 2: Editing Capabilities Section 3: CACTUS Relationship Management 2

3 CACTUS: Company Overview Cactus Communications was founded in April 2002 as a global English-language services company. Offices in Mumbai (India), Trevose, PA (near Philadelphia, USA), Tokyo (Japan), Shanghai (China), and Seoul (South Korea), with joint ventures in Taiwan and Brazil people employed worldwide; 800+ freelancers Scientific editing, publication support, medical writing, educational services, translation, and transcription. 40,000+ authors/clients across 93 countries. We focus on providing communication solutions to individual authors, scholarly journals and publishers, academic institutions, as well as pharmaceutical and device companies. We have worked in over 515 subject areas. History Staff Activities Clients 3

4 International Industry Recognition CACTUS was recently ranked 13th in Indias Top 100 Best Companies to Work for 2011 survey by the Great Place to Work Institute along with The Economic Times (Indias leading financial newspaper). CACTUS ranked 53rd in the 2010 survey. 4 CACTUS was ranked the 12th "Exciting Emerging Company to work for" in the NASSCOM Exciting Emerging Companies (EEC) survey, which was conducted in 2008/2009. In January 2011, CACTUS was presented a Red Herring Global 100 award in recognition of the leading role that it plays as a private company using technologies, shaping the logistics of global outsourcing of medical writing, and delivering quality.

5 Professionalism and Adherence to Best Practices Upholds and holds all staff to best-practice standards ICMJE, GPP2, ICH, CONSORT, etc. Commitment toward CMPP certification Provides compliance and best-practice training to all employees on an ongoing basis Supports key professional organizations American Medical Writers Association (AMWA) Confederation of Indian Industries (CII) Council of Science Editors (CSE) Drug Information Association (DIA) European Medical Writers Association (EMWA) Healthcare Business Womens Association (HBA) International Society for Medical Publication Professionals (ISMPP) Sino American Pharmaceutical Association (SAPA) Society for Scholarly Publishing (SSP) 5

6 Quality Assured: ISO 9001:2008 ISO 9001:2008 certification for our processes Quality management system Control of documents and records Management commitment Infrastructure, resources, and training Care of customer property Monitoring and measurement of processes Control of non-conforming products Corrective and preventive action Continual improvement 6

7 7 Quality Assured: ISO 27001:2005 ISO 27001:2005 certified for our information technology security management systems Network security and incident management Data backup and recovery Physical and environmental security Virus management Risk assessment Mobile computing Patch management

8 CACTUS Value Proposition High level of scientific acumen – Team members include MDs, PhDs, PharmDs – Multiple therapeutic areas of expertise – 39 BELS-certified editors and writers 8 Best Poster Council of Science Editors (CSE) Annual meeting, April 30 – May 3, 2011, Baltimore, MD Global footprint Sophisticated in-house quality/security processes – ISO 9001:2008 – ISO 27001:2005

9 Presentation Overview Section 1: About the Company Section 2: Editing Capabilities Section 3: CACTUS Relationship Management 9

10 Editage: Professional Editing Services 10

11 The Highest Quality Editorial Services, Worldwide ,000+ documents edited 40,000+ authors served 400+ contractual editors, worldwide 90+ expert in-house editors and managing editors 39 BELS-certified editors on staff Subject-area specialization High level of scientific acumen Team members include MDs, PhDs, and PharmDs Extensive experience working with ESL authors Variety of services All document types accepted (including PDF and LaTeX)

12 Processes and Professionals 12 Experts in academia and publishing, including PhDs, post-docs, and experienced editors Thorough evaluation processes Stringent recruitment Rigorous month-long training program covering all aspects of academic editing On-the-job training and feedback from senior editors Comprehensive Training Two pairs of eyes: subject matter expert and language expert Quality guarantee High quality Centers of Excellence for major subject areas, each led by a Managing Editor 60% of our experts have published in international journals Subject matter expertise

13 Customized Levels of Editing 13 Standard Proofreading Grammar, spelling, and punctuation Consistency in terminology and style Consistency in page layout and font Advanced Editing Everything in the Standard proofreading service, plus: Word choice and clarity of text Terminology usage Format manuscript according to journal guidelines Premium Editing Everything in the Advanced Editing service, plus: Paper organization and structure; gaps in logic Cover letter to accompany manuscript submission Editors Report Document Scorecard Free multiple-round editing (MRE)

14 Choose journal and draft manuscript Finalize manuscript Prepare files for submission Submit manuscript to journal Editing Post-acceptance/Resubmission support Manuscript resubmission Incorporate reviewers suggestions and revise manuscript Prepare files for resubmission or new submission Formatting and artwork preparation Pre-submission support Post-submission support Journal selection Editing and pre-submission peer review Editing, formatting, and artwork preparation Journal submission Publication Support 14

15 Journal Support Manuscript screening services Evaluate manuscripts based on pre-determined checklist Recommend rejection for manuscripts that clearly dont fulfill criteria Identify manuscripts that require further review by journal editors Peer review management Find and recruit peer reviewers Manage reviewer communications and delivery Monitor reviewer performance + deadline conformance and maintain reviewer roster 15

16 16 Medical writing Covers medical affairs, regulatory, and academic sectors Writing experience includes manuscripts, clinical study reports, safety reports, patient summaries, slide sets, and scientific poster presentations Team members include MDs and PhDs; multiple therapeutic areas of expertise Educational Services Conducts training for ESL researchers on manuscript writing and good publication practices Offers on-site workshops and online courses Other Services

17 Translation A team of translators and editors works on each document Four-step process: translation, proofreading, language and technical review, and translation of graphics via DTP Transcription Medical, life sciences, and business transcription for the repurposing of content for everything from conferences to training courses Editors with 8–10 years of experience in transcription High quality transcriptions regardless of audio quality, including multiple speakers and environmental noise 17 Other Services

18 Presentation Overview 18 Section 1: About the Company Section 2: Editing Capabilities Section 3: CACTUS Relationship Management

19 Relationship Management: Process A US-based strategic coordination team with western understanding and experience A dedicated relationship manager in India for specifics surrounding day-to-day project management A dedicated delivery team located in Mumbai, India Document processing and delivery predefined according to processes mapped in consultation with our clients 19 Client-CACTUS Coordination During Process Client Client Manager in the US (US time zone) Client Manager in the US (US time zone) Client Manager in India (Partial overlap with US time zone)

20 Advantages to CACTUS Clients Consistent quality CACTUS is a medical communications company dedicated to the highest level of professional standards Solid understanding of author needs, journal requirements, and peer review processes Extensive experience working with ESL authors and speakers Ability to scale effectively A large and highly trained editing team means flexible resources Existing infrastructure, author submission gateway, and customer service teams Robust recruitment and training structure allows for rapid expansion based on volume Ability to allocate dedicated resources for our clients Ease of vendor management Fast turnaround time Leverage of time zones can mean no downtime Cost advantages as a result of leveraging global assets 20

21 Contact Information Partnering with Publishers, Journals, and Authors for Professional Scientific Editing Services, Worldwide Sandi McIntyre Account Director T: (215) C: (267) URL: T: C: Nikesh Gosalia Vice President, Author Services United States India Japan China South Korea


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