8 Admissions Manager – Mina Singh Administer UQ’s Admission Rules for undergraduate QTAC applicationsManage domestic undergraduate admissions and domestic postgraduate enquiriesRequest info for publicationDistribute application/offer statisticsAdvice and consultation
9 Examinations Manager – Teresa Charlton Provide central services and support for conduct of examinations across all campusesManage exam timetableProvide consultation and advice
10 Graduations Manage administrative aspects of graduations Acting Graduations Officer – Mark CampbellManage administrative aspects of graduationsManage process for Faculty and School staff to confirm eligibility to graduateManage staff access to Graduation SystemProvide staff training
11 SI-net Functional Group Manager – Andrew JellProvide user support/trainingImplement additional system functionalityMaintain existing functionalitySchedule and run processes e.g. QTAC upload, mass term activationConfigure system data, e.g. security
12 Student Centre Manager – Kenneth Aberdeen “One stop shop” – all student enquiriesFace to face and phone contactStudent payments (max $50 cash)Produce academic recordsIssue ID cards – Gatton and IpswichCoordinate Orientation Week
13 Student Fees Manager – Narelle Larney Administer HECS-HELP and FEE-Help schemesProvide specialist advice about feesProvide fee information for publications & systemsManage fee enquiriesProcess student fee remission and refundsManage student fee payment variationsProduce manual student fees invoices as requiredunder the Higher Education Support Act 2003
15 Academic Facilities Manager – Anthony Zgrajewski Timetabling/room bookingsRefurbishment central teaching spacesUQ CENTRATeaching & Learning Space CommitteeSecretary Discipline BoardBWC room bookings
16 Program Information Coordinator –Peter Brady Program approval Handbooks (print and web versions)YearbookUQ ProspectusesAustralian Graduate Survey
17 Records and Archives Management Services Manager – Ann RobinsonRecordkeeping advice across UQArchivesStudent files, Staff filesAdministrative files (Finance, Legal, Committees)Disposal of records (Legislative compliance)HUPP
18 Secretariat Services Coordinator – Rebecca (Bec) MacBean Secretarial support for Academic Board and Senate CommitteesTeaching AwardsSchool & Centre reviewsElections: Senate, Academic Board, othersCopying and Office Services
19 Points of contact General enquiries Escalating issues Faculty contacts Delegation statements
20 UQ Framework - Rules General Award Rules Admission Rules Enrolment and Academic Progression RulesFee RulesStatute 4General Award Rules – provisions for ug, PGCW and PGRS awards, limitations on enrolment, credit and assessmentThe University also makes University Rules under a University Statute to provide policy in a range of issues e.g.. GARs, Fee Rulesrules may also be accompanied by procedures or guidelines that are developed to ensure consistency of application.
21 UQ Framework - PolicyHandbook of University Policies and Procedures (HUPP)Section1, University Organisation and Governance(including Privacy Management Policy)Section 3, Teaching and LearningSection 4, Research and Postgraduate StudiesA University Policy establishes key principles and values that have University-wide and long-term application.Formal University Policy is approved by Senate.
22 Other Resources Programs and Courses website mySI-net myAdvisor – authoritative sourceMIS ReportalP&C: authoritative source of program and course informationmySI-net – view students’ enrolment and financial details, view course and timetable info, class lists, student activity logsmyAdvisor provides important procedural information for staff and students about matters such as program changes, forms online, assessment, financial matters, graduationEnrolment Guide: intro to online resources you will use to enrol at UQMIS Reportal –provides access to range of reports detailing statistical and operational information about UQ. Includes reports located in four Portals. Some reports held in Faculty portal can be used for data checking of enrolment patterns.
23 SASD Web site SASD Web site http://www.uq.edu.au/sasd Seminars SASD NewsletterBusiness Process Calendar
24 Key Dates Business process calendar Business cycles Deadlines (some legislative)PlanningKey Dates focus on Semester 1. Same processes apply in Sem 2.
25 Keeping informed Student Administration Managers Committee (SAMC) Electronic newslettersSASD bulletin ( to subscribe)SASD seminar seriesDebriefsAcademic Board and Senate websitesOther networksGoes back to point about planning
26 Top 5 HintsCheck the framework – statutes, rules, policies, internal proceduresCentral recordsCommunication channelsNetworkProvide feedback