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Student Experience – Student Satisfaction Robert McCormack Director, Planning Services.

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Presentation on theme: "Student Experience – Student Satisfaction Robert McCormack Director, Planning Services."— Presentation transcript:

1 Student Experience – Student Satisfaction Robert McCormack Director, Planning Services

2  Indicators used include:  Course Experience Questionnaire (CEQ)  Students’ Unit Reflective Feedback (SURF)  Student Perceptions of Teaching (SPOT)  University Experience Survey (UES)  Graduate Destinations Survey (GDS)  Good Universities Guide (GUG) star ratings Assessing the UWA Student Experience

3  Systematically monitoring and accounting for performance against plans https://eis.uwa.edu.au/planning_documents  Performance Indicator Reports  Selected Performance Indicators  Selected Faculty Performance Indicators https://eis.uwa.edu.au/reports Cycle of Planning and Accountability

4  Undergraduate Students – First Year and Later Years  Scales  Skills Development – fourth quartile (i.e. low)  Learner Engagement - second quartile  Teaching Quality - lowest nationally  Student Support - lowest quartile  Learning Resources - lowest quartile https://eis.uwa.edu.au/education University Experience Survey

5  Teaching practices designed to engage, challenge and transform students  Evidence-based, quality teaching practices  Rich variety of learning experiences, including service learning, that connects students to the University, professional, local and global communities  Learning and teaching experiences integrated with, and informed by, research  Teaching and learning supported with quality resources, facilities and technologies  Vibrant, collaborative learning environment within attractive campus  Preparing students to be contributing members and leaders of local, national and global communities Education Futures Vision

6 Executive Information System https://eis.uwa.edu.au/

7 Key Contacts Mr Robert McCormack Director, Planning Services Phone Mr Luke Minchin Manager, Statistical Services Statistics Office Phone Ms Christina Miller Manager, Planning Support Phone Dr Greg Marie Director of Institutional Research Unit Phone


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