1. National Capital Special Operations Symposium Nov 14, 2012 John Saunders, President - Saunders Enterprises & Emergency Management Consulting President, IAEM-Canada

2. The World – She’s a-chang’in Increase in number and severity of natural events Potential for Man-Made – Unintentional or otherwise Civil Unrest Technology

3. Global Challenges & Changing Philosophies  2004 Tsunami  Haiti  Earthquake  Cholera Response

4. 2004 Tsunami

5. NPA W.C.D.O World Vision DOS/PRM USAID/OFDA US Gov’t ADRA Danish Gov’t MSF Mercy Corps CWS JCC Federal/State/Local Elected Officials United Nations WFP OCHA UNHCR,UNICEF, UNDP Oxfam Local Agencies Peace Corps DFID Gov’t UK ACF CARE CRS Local Authorities IRC Save the Children MDM ECHO Indigenous NGO’s German Gov’t *This chart represents a small fraction of NGO’s/implementing partners and will change with each disaster *Slide adapted from USAID/ Office of Foreign Disaster Assistance RC/RC Societies JRC ARC GRC DRK BRC ACT RedR

6. 2010 Haiti Earthquake

7. 2010 Haiti - Cholera Response

8. Collective Challenges & Guiding EM Principles

9. Principles of Emergency Management Progressive Integrated Risk-driven Collaborative Coordinated Flexible Professional Comprehensive 1 1 2 2 3 3 11 4 4 5 5 6 6 7 7 8 8

10. Emergency Management Algebra E + E + A = C Collaborative

11. Emergency Management Algebra Emergencies + E + A = Catastrophes E + E + A = C Collaborative

12. Emergency Management Algebra Emergencies + E + A = Catastrophes

13. COLLABORATIVE... Emergencies + Egos + Agendas = Catastrophes E + E + A = C

14. COMPREHENSIVE "All Stakeholders" -- Effective emergency management requires close working relationships among all levels of government, the private sector, and the general public

15. INTEGRATED.... Emergency Managers ensure unity of effort among all levels of government and all elements of a community

16. FLEXIBLE... Flexibility demonstrated?:  “We’ve always done it this way”  “Damn students take a course and think they know better than me how to do things”  Social Media  Risk Communications

17. Lessons Observed - Communication What communication, with who and how? Each other: Integrated ops and daily briefing with all responding parties Elected Officials Impacted Residents – Minimum 2 per day initially + + + Rest of Community TOPOFF Exercise

18. Lessons Observed After Action Reports, reviews Exercises – Exercise to fail not to make your team or council feel good - If everything went well, it was likely a poorly designed exercise

19. Lessons Observed Ray Nagin – Mayor – New Orleans Attawapiskat – Talk about political!!

20. Attawapiskat

21. Summary EGOS/AGENDAS = Bad Work together not for efficiency but for how best to take care of the people This is how we all will be judged Partnerships Look beyond the comfortable

22. IAEM - International Association of Emergency Managers 5,000 + Members around the world, including Asia, Europe, Africa, Australia, United States and Canada Our Mission is to advance the profession by promoting the principles of emergency management; to serve our members by providing information, networking and professional development opportunities; and to advance the emergency management profession.

23. IAEM - International Association of Emergency Managers IAEM - Conferring body of two valued professional designations CEM – Certified Emergency Manager AEM – Associate Emergency Manager Access to FEMA Courses

24. Questions/Discussion? John Saunders Twitter: @JohnMSaunders saunders2472@cogeco.ca 647-722-8760 www.iaem.com/Canada