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University Continuing Education in Canada Policies and Practices of CAUCE Member Institutions November, 2007.

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Presentation on theme: "University Continuing Education in Canada Policies and Practices of CAUCE Member Institutions November, 2007."— Presentation transcript:

1 University Continuing Education in Canada Policies and Practices of CAUCE Member Institutions November, 2007

2 Prior Research Continuing Education in Canadian Universities: Policies and Practices, 1985 ( W. M. Brooke and J.F. Morris, CAUCE, 1987 ) An Overview of Continuing Education Policies and Practices in Canadian Universities ( J. F. Morris and J. Potter, CAUCE, 1996)

3 Research Objectives develop an up-to-date, comprehensive overview of the field of practice identify emerging trends and changes that have occurred in university continuing education over the last 15 to 20 years publish a summary report for distribution to CAUCE member institutions that will serve as a general description of practice and a reference document for practitioners, policy makers, researchers and others interested in this area of higher education

4 Methodology Revised the 1996 questionnaire Pre-test with current and former deans and directors in April, 2006 Mailed the questionnaire to 48 member institutions in late May, 2006 As of November, 2006, we had responses from 39 member institutions (~80%)—35 (73%) completed the questionnaire using data (Sept. 1 to Aug. 31)

5 Context Primarily Undergraduate (15/34) Comprehensive (11/34) Medical/Doctoral (8/34) Mean institutional enrollment: 14,970 students (range ~750-43,000) No reliable institutional data available on # institutional registrations in non-degree and non-credit

6 Definitions Degree Credit: Courses that can be taken for credit toward an academic degree awarded by the university. Degree credit courses may be bundled into programs that do not, by themselves, constitute full degrees Non-degree Credit: Courses that do not normally carry credit toward a degree but may be taken for credit toward another credential offered by the university. Non-degree credit courses generally involve evaluation of students

7 Definitions Non credit: Organized courses, classes, workshops, seminars, forums, initiatives, symposia, and/or public lecture series which have sustained instruction but which do not carry credit toward a university degree or other diploma or certificate (other than a certificate of participation) awarded by the continuing education unit or the university. Non-credit offerings do not generally involve evaluation of students

8 Context Types of programs respondents deliver: Only degree: 2/35 Only non-degree/non-credit: 12/35 Both degree and non-degree/non-credit: 21/35 (60%) Distance and Off-Campus: 27/35 (77%)

9 Organization and Management Unit name: still majority contain “Continuing Education” or “Continuing Studies”. 13 units have undergone name change in last 5 years and 9 units are considering one.

10 Organization and Management Separate Program Portfolios: 32/34 N % Distance Education Professional Training21 66 Business/Commerce18 57 Seniors Programs17 53 ESL17 53

11 Organization and Management Distinct Service Portfolios (22/35) % Marketing 91 Finance/Information Systems 68 Student Services 52 Facilities Management 50

12 Organization and Management 28/35 Deans/Directors report to VP (Academic) Representation on senior decision-making bodies :* N % Top (e.g., BofG or equiv.) % Senate Decanal Presidential Advisory Committee *% with representation where these bodies exist.

13 Organization and Management CE Unit has: N % Own mission statement 28/ % Strategic plan 27/ Yr. Business plan 24/35 68

14 Organization and Management Has CE undergone significant change in the past 5 years? N% Yes 20/33 60 Impetus U Admin 15/20 75 CE 11/20 55 Nature of Change Admin. 9/1947 Academic 4/1921 Admin./Acad. 6/1932

15 Organization and Management Changes to CE in past 5 yrs:* Non Degree -degree Non-credit Increase net revenue expectations 15/24 16/25 21/30 Expansion of mission/functions 9/24 8/25 Reassignment of responsibilities 8/24 Increase co-op. post-secondary 7/24 8/25 9/30 Increase co-op. business/gov’t 11/25 13/30 Move to full cost recovery 10/30 * Identified by a minimum of 1/3 of respondents

16 Organization and Management Anticipated Changes to CE in next 5 yrs:* Non Degree -degree Non-credit Increase net revenue expectations 18/23 18/26 21/28 Expansion of mission 13/23 14/26 13/28 Increase co-op. post-secondary 11/23 10/26 11/28 Increase co-op. business/gov’t. 12/23 15/28 13/26 * Identified by a minimum of 1/3 of respondents

17 Organization and Management N % Title of unit head: Director21/35 30 Dean10/35 60 Rank: Academic 16/35 45% 59% Gender: Female 25/ Education:Doc. 15/34 Masters 15/34 Bachelors 4/34

18 Organization and Management Gross revenues (04-05): Range: ~$15,700 - $18.9M Mean: ~$5.8M Largest Net Surplus: ~$5.4M Largest Net Deficit: ~$282,800

19 Organization and Management Primary Sources of Revenue Mean % N* of total Revenue Non-credit offerings20/26 27 Non-degree credit courses16/27 18 Degree-credit courses15/29 28 Univ. core budget allocation13/30 14 * Number of respondents reporting these revenue sources

20 Organization and Management Units with revenue/profit sharing agreements: 22/35 63% Based on net revenue after expenses: 10/22 46% Agreements vary by program: 16/22 73% Informal/can be changed at CE’s discretion: 9/22 41%

21 Organization and Management To what extent is your unit self-supporting? Degree Non-Degree Non-Credit 100%14/19 74% 12/19 63% 19/31 61% What costs are you expected to cover on campus? (N=29 ) N% Personnel salaries/benefits:2690 Info Systems support/maintenance:1448 Ongoing repairs/improvements:1241 Space/rental:1138 Info Systems development:1035 Utilities: 724 Capital costs and major renovations: 724 University overhead for services: 724

22 Organization and Management % Gross expenses allocated to promotion : N (32)% <5% > Has the Web reduced gross promotion expenses? Yes 22/3563% Somewhat14/2264

23 Degree Credit Courses

24 Definition: Degree Credit Courses Courses that can be taken for credit toward an academic degree awarded by the university. Degree credit courses may be bundled into programs that do not, by themselves, constitute full degrees.

25 Degree Credit Courses 23 of 35 respondents (65.2%) completed this section Structure of CE with respect to degree credit delivery most commonly reported: - academic responsibility decentralized and administrative responsibility centralized (65.2% or 15 institutions) - academic and administrative responsibility centralized (21.7% or 5 institutions)

26 Composition of Degree Credit Course Course Registrations (N) On Campus Off Campus Range Mean*Range Mean* Part-time students 0-100% (18) 47.4% 5-100% (18) 58.6% Full-time students 0-100% (20) 40.4% 0-75% (20) 24.8% * including “0’s”

27 Emphasis on Mature Learners 60.9% (14 institutions) indicate an emphasis on mature learners Examples of special emphasis include: - support services: e.g. registration, scheduling, delivery, advisement - recruitment - course and program development decisions, e.g. after degree graduate

28 Degree Credit Formats (N=23) N %. DE using instructional technologies Spring/Summer Off-campus using f-2-f or blended Weekend Evening International 313.0

29 Types of Programs On Campus Off Campus N % N % (of 23) (of 22) Undergraduate degree Graduate degree

30 Definitions For part-time student, definitions vary considerably: - just over 52% use “fewer than 24 ch/year or 12 ch/term” or “fewer than 4 courses/term” For mature students, 55% use “21 plus who does not meet standard entrance requirements”

31 Admission Policy for Part-Time Undergraduate (N=25) Same as for Full-time (85%) Basis for admission mostly: - high school academic standards (88.9%) - age requirements (66.7%)

32 Policies/Procedure for Recognizing Prior Learning 60.9% (14 institutions) have policies and procedures in place within university or CE unit 85.7% (12 institutions) of above have responsibility within CE unit Types of responsibility: N % - advising/support for students faculty advising/support coordination of PLA services 758.3

33 Methods of Assessment for PLA (N=13) N % Portfolio Interview Combination Student Narrative Demonstration 323.1

34 Registration Methods (N=22) Frequency N% of Use. In person * Online * Mail Fax Telephone (staff assisted) Telephone (computerized) * Much higher than remaining

35 Regulations on Course Enrolments Almost all (95.5% or 21 institutions) report that part-time students can take day-time courses 60% of these report that some limitations apply ( e.g. Departmental permission %) 95.5% or 22 institutions report that full-time students can enroll in degree credit courses offered under the aegis of the CE unit 47.6% of these report that some limitations apply ( e.g. Departmental permission - 80%)

36 Fees and Payment Methods (N=21) N %. Cash Personal Cheque Credit Card E-Commerce Installment Payments 838.1

37 Fee Policies 73.9% (17 institutions) report that fees assessed for part-time learners are consistent with those assessed for full-time learners 63.6% (14 institutions) have a stated tuition waiver for seniors: - most commonly at 65 (9 institutions) or 60 (3 institutions)

38 Minimum Enrolments No institutions offer all courses on a guaranteed basis Mean minimum numbers are 11.1 for fall/winter and 11.0 for spring/summer Percentage of advertised courses cancelled annually ranges from with a mean of 6.8%

39 Credit Course Instructors Only one institution requires that a minimum % of instructors be regular FT faculty 72.7% (16 institutions) have a policy on amount of overload for FT faculty members Mean % of instructors who are FT faculty is 33.7% in a range of 1-80% 42.1% of respondents report that they are able to reject a faculty member assigned to teach in their unit

40 Instructor Compensation Most commonly (78.3%), rates paid to PT instructors are comparable throughout the University FT instructor stipends are most commonly a flat rate regardless of rank (60%) or a flat rate dependent on rank (20%) Mean stipend amounts: FT faculty PT Instructor (overload) 1-term undergrad course 4705 (18) 4594 (18) 1-term graduate course 4642 (13) 4658 (13)

41 Collective Agreements Salary schedule for instructors most often (72.7%) determined by collective agreement 87.0% of respondents indicate that FT faculty have a CA 69.6% indicate that PT instructors are covered under a CA

42 Scheduling Formats for Degree Credit Courses # Institutions Fall Winter Spring Summer Daytime Late afternoon Evening Weekends Other % report using condensed formats in other than Summer

43 PT Student Eligibility for University- based Academic Awards (N=21) Bursaries66.7% Medals/Prizes for Academic Performance 52.4% Scholarships42.9% Loans42.9% Dean’s List38.1%

44 Part-time Student Organizations Only 38.1% (8 institutions) report that there is a part-time student organization (compared with just over half in 1996 survey)

45 Non-Degree and Non-Credit

46 Non-Degree: Definition Courses that do not normally carry credit toward a degree but may be taken for credit toward another credential offered by the university. Non- degree credit courses generally involve evaluation of students.

47 Non-Credit: Definition Organized courses, classes, workshops, seminars, forums, initiatives, symposia, and/or public lecture series which have sustained instruction but which do not carry credit toward a university degree or other diploma or certificate (other than a certificate of participation) awarded by the continuing education unit or the university. Non-credit offerings do not generally involve evaluation of students.

48 Non-Degree and Non-Credit 32 of 35 respondents (91%) completed this section N % Non-degree only 3/32 9 Non-credit only 7/32 22 Both non-degree and non-credit 22/32 69

49 Non-Degree and Non-Credit: Source of Program Ideas CE program developers/coordinators84%* Academic departments58 Current/potential instructors53 Senior management of CE47 Students36 Advisory committees, private sector organizations, prof. groups, gov’t <30 * ranked as most frequent or next most frequent source

50 Non-Degree and Non-Credit: Planning with relevant depts Non-degree Non-credit N % N % As a matter of practice 8/ /31 29 Required by U policy 6/ /31 3 From time to time 5/ /31 52 No working relationship 2/ /31 16

51 Non-Degree and Non-Credit Responsibility for decisions on what courses/ offerings to develop and deliver: Non-degree Non-credit N % N % CE sole responsibility 13/ /29 93

52 Non-Degree/Non-Credit: Role of Senior Acad. Dec.-Making Body Responsibility of senior academic decision- making body WRT non-degree/non-credit programming: Non-degree Non-credit N (22) % N (29) % No assigned role Must approve all Officially deferred approval to CE No official role/periodic reporting required Other 2 9

53 Non-Degree and Non-Credit: Program Clusters Non-degree Non-credit N (21) % N (29) % Business/Professional ESL/Language Health Information Tech Performing/Visual Arts Writing/communication Personal Development Study Skills Other

54 Non-Degree and Non-Credit: Registration Registration Methods Use #1 or #2 (N=32) In Person32 7 Mail3111 Fax30 8 Telephone: staff assisted2618 Online2213 Telephone: computerized 2 2

55 Non-Degree and Non-Credit: Scheduling Formats Non-degree Non-credit N % N % Sept.-April Daytime 13/ /31 83 Evenings 15/ /31 87 Weekends 12/ /31 74 May-June Daytime 12/ /30 80 Evenings 12/ /30 70 Weekends 9/ /30 63 Jul.-Aug. Daytime 11/ /28 82 Evenings 10/ /28 57 Weekends 1/ /28 46

56 Non-Degree and Non-Credit: Funding Approach N % Completely subsidized 1/32 3 Given budget allocation with expectation that all/most/some funds will be returned10/32 31 Cost recovery with expenditures covered by revenues10/32 31 University provides no allocation and expects a return from unit to general revenues 8/32 25 Other 3/32 9

57 Non-Degree and Non-Credit After all costs levied against your unit are accounted for, does the operation break even? Non-degree Non-credit N % N % Yes 17/ /29 72 No 5/ /29 28

58 Non-Degree and Non-Credit: Costs Expected to be Covered N (32) % Promotion costs Direct costs incl. instruction Comp. of prog. co-ord./admin Comp. of sec./clerical Compensation of unit head Comp. of directors reporting to unit head Overhead to U/cost recovery basis Overhead to U/fixed % 5 16

59 Non-Degree and Non-Credit: Instruction Responsibility to approve instructors: Non-degree Non-credit N % N % Exclusive to CE 13/ /31 81 In consultation with Fac./Dept. 6/ /31 19 No responsibility 2/ Other 1/ % Full time faculty teaching: 17/ /31 84 Mean 24% 21%

60 Non-Degree and Non-Credit: Student Services Day Evening Weekend N (31) % N (28) % N (27) % Parking Security Food Service Photocopying Counselling Rec./Athletic Fac Orientation Financial Aid Advice Career Develop PT Student Lounge

61 Non-Degree and Non-Credit: Advertising Approach N Used #1 or #2* Newspaper ads 2420 Brochures mailed directly 2218 Sessional calendars mailed directly 1715 Household drops/mass mailings 11 9 Web 14 8 Direct 9 3 Radio 8 3 TV 1 1 *By funds expended

62 Non-Degree: Credentials N % Diploma 8/2236% Certificate20/22 89 Diploma criteria # credit/contact hours100% ( 8) Evaluation of students 88% ( 7) Other criteria 38% ( 3) Certificate criteria # credit/contact hours 75% (15) Evaluation of students 80% (16) Other criteria 5% ( 1)

63 Non-Degree: Other Interesting Bits N % Tuition waiver policy for seniors 2/22 9 Seniority/group benefits for PT instructors 4/22 18 Support staff assistance for PT instructors 7/22 32 PT instructors unionized 5/22 23 CE offers PD to instructors 18/22 82 CE does orientation for instructors 17/22 77 CE does orientation for students 10/22 45

64 Distance Education/ Off Campus

65 Definition: Distance Education Course offerings, either face-to-face or technology based, that are fully available away from the main campus

66 Organization 11 of 27 units (40.7%) have a separate unit responsible for distance In most cases (66.7%), this unit does not handle all of the CE unit’s DE programming 15 of 25 units (60%) indicate that their university has other providers of distance education (Education, Business, Nursing)

67 Registrations N Range Mean Degree Credit (23) ,738 4,749 Non-degree Credit (19)1134-3,0151,043 Non-Credit (18)11 3-3,

68 Registration Distribution by Course Format Mean # registrations (N) Degree Non-degree Non-credit Face-to-face off campus 1,566 (6) 173 (3) 471 (4) Primarily print based 3,774 (7) 690 (6) 90 (4) Primarily online 1,132 (13) 195 (5) 1,343 (3) Primarily teleconferenced 321 (2) - - Primarily televised 953 (3) - - Mixed media 2,125 (3) - -

69 Learning Management System 19 institutions report using WebCT as a LMS for distance learning courses 4 institutions report using Blackboard 7 institutions report using another LMS, e.g. Desire2Learn, Moodle, Elluminate, in-house system In 87% of cases, the LMS used by CE is also supported institution wide

70 Off-Campus Centres Fewer than one-third (32% or 8 institutions) operate off-campus centres/offices Of these, mean # is 9.5 sites

71 Staffing for DE Operations N Mean #. FT DE Staff FT (part of other resp.) PT (half or more) PT (less than half) Majority of staff time (73.2%) is invested in degree credit offerings

72 DE Students (N = 21) Range Mean % of students in DE courses living: a) within reasonable driving distance1 - 94% 50.7% b) beyond driving distance but within province 2-100% 30.0% c) outside province but within Canada 2- 75% 20.4% d) outside Canada % 5.4%

73 Instruction of DE Courses % of DE courses taught by full-time faculty: N * Mean a) degree credit courses % b) non-degree credit courses % c) non-credit courses 831.5% * Includes only those institutions in which FT faculty teach these types of courses

74 Remuneration for Teaching DE Courses 52.0% of respondents indicate that their unit has a policy of supplemental remuneration for instructors teaching courses by DE In most cases, these supplemental amounts are for course adaptation and teach/tutoring

75 Support Services for Instructors 80.8% of respondents (21 institutions) provide special training for instructors (largely in LMS and best practices) 88.0% of respondents (22 institutions) provide support for DE course development (largely instructional design and technical support)

76 DE Student Support Only 12.5% of respondents (3 institutions) indicate that their university limits the # of courses that a student can take by DE 70.4% of respondents (19 institutions) report that their university provides some student services especially for DE students (primarily advisement, learning/study skills, library and financial aid advisement in degree credit area)

77 Financing and Institutional Commitment for DE courses Financing for all types of DE courses comes primarily from tuition fees Institutional commitment for DE delivery methods or systems: Full Partial Commitment Commitment (N)% (N)% a) degree credit courses b) non-degree credit courses c) non-credit courses


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