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Roadcall & Yard Check Streamlining existing processes, eliminating tasks, improving customer service, and ensuring process consistency.

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Presentation on theme: "Roadcall & Yard Check Streamlining existing processes, eliminating tasks, improving customer service, and ensuring process consistency."— Presentation transcript:

1 Roadcall & Yard Check Streamlining existing processes, eliminating tasks, improving customer service, and ensuring process consistency.

2 Key Features Customizable Easily customize your work processes, guiding your users step-by-step through your exact process Single Applications Push & pull data seamlessly into multiple applications / databases, while viewing it in one user-friendly application Third Part Integration Points Plug & play into industry leading payment, mapping, dispatch, and GPS systems Alert System Automatic notification of new, unresolved, escalated, or critical issues

3 Return on Investment Reduce data entry errors & repetitive tasks Improve response times Significantly reduce training time Assures corporate & regulator compliance Improves internal & external communications

4 Roadcall 1.5: Web Services Third Party Directories International, 4Roadservice.com, NationaLease Truckdown.com scheduled for this year Satellite Communications Bidirectional communication with in-cab satellite devices. (e.g., Qualcomm, Shaw, etc…) Payment Services Comcheck (Express Check) T-Check currently in development

5 Roadcall 1.5: User Client Quick Suspension Intervals Suspension intervals can be defined by script, allowing users to select from a pre-defined list of times (e.g., 15 minutes, 1 hour, 2 hours) Event Information Icons Within an open event, users can now easily access event audit details, event messages, user comments, and user- invoked actions using the quick launch icons Keyword Fields Keywords will now create their own column within the user client. This allows for each keyword column to be sorted. The keyword search filters through all the keyword columns

6 Roadcall 1.5: Enrich Sublet (Component) Parts Sublet parts information can be searched for and added to the unit component list for warranty tracking. Users can also ‘replace’ and ‘delete’ existing component parts Vendor Management Vendors selected through one of the TP directories are now automatically added to the enrich database Before a vendor is added, a duplicate vendor search is performed, by comparing the vendor’s GEO code. The “Pay To Vendor” can also be set based on the TP directory used

7 Roadcall 1.5: Enrich…2 Retail Customer Retail (Cash) customers can be searched for and added Context Employee types, along with an address, can be defined and for referenced scripting purposes. (e.g., shop manager, rental manager) Work Order Lines Using the VMRS search or the Roadcall Line types, Work Order Lines are now automatically created

8 Roadcall 1.5: Enrich…3 New Panels Work Roster: Work Roster details are available, and users can ‘drag & drop’, roster entries onto the open work order Metric History: Historical metric readings, with option to view ‘all’ or ‘current’ Repair History: Displays all equipment repair history, with the ability to default a VMRS code for repetitive repair visibility. Additionally, the Vendor or Facility is also displayed

9 Yard Check: Concept Check In / Check Out / Daily Yard Check Quickly record metric, vehicle condition, location, etc… Ability to photograph vehicle condition and any specific damage Real-Time database updates Ability to notify all users and departments Direct access to enrich real-time data (PMs, Equipment Comments, Current Customer, Rental / Lease data)

10 Yard Check: Technology Panasonic TOUGHBOOK U1: All in one device: Integrated camera, wireless communications, USB port (cell connection), and scanner Durability: Water resistance and shock resistance (can be dropped from 4 feet) Functionality: Bright screen design for outdoor use, touch screen / stylus pen and light weigh Operating System: Windows XP / Vista OS, thus GUI, Green Screen and Emconex can all run on device

11 Panasonic U1


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