Presentation on theme: "DIVISION Länsteknik Taking an idea through to a maintained system; why it is important to keep a firm hold and plan for success Irene Lundmark."— Presentation transcript:
DIVISION Länsteknik Taking an idea through to a maintained system; why it is important to keep a firm hold and plan for success Irene Lundmark
DIVISION Länsteknik Project idea Project implementation System maintenance pm 3 System wind-down System Maintenance – a major part of a system's life cycle
DIVISION Länsteknik System Maintenace at NLL System maintenance is about: – Ensuring effective utilisation of a system – Satisfying end user organisation needs – Is a cooperitive activity involving end user organisation and Länsteknik – Responsibility and roles – Planning, prioritising and follow-up
DIVISION Länsteknik End users System maintenance Länsteknik System maintenance Management Support Change Management IT operations Basic outlook on system maintenance activities pm 3 -perspective Effective system maintenance requires that a clear distinction is made between activities and organisation.
DIVISION Länsteknik The system maintenance year Budgeted plan agreed NLL Budget process System management interim meeting System reference group meeting Preliminäry plan for next budget year Review and evaluation JanFebMarAprilMayJuneJulyAugSeptOctNovDec What?How? System management plan System management specification System management interim meeting System reference group meeting
DIVISION Länsteknik Why system maintenance – Ensuring effective utilisation of a system – Satisfying end user organisation needs....... in the end a happy customer!
DIVISION Länsteknik Irene Lundmark Business Systems Manager Norrbotten County Council Division 'Länsteknik' Sunderby Hospital 971 80 Luleå, Sweden firstname.lastname@example.org www.nll.se email@example.com www.nll.se